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Palm Desert Suites

2.0 star property

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Photo gallery for Palm Desert Suites

2 outdoor pools
Shower, towels, toilet paper
Full-sized fridge, microwave, oven, stovetop
Luxury Suite | Desk, blackout curtains, free WiFi, bed sheets
Luxury Suite | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Laundry
  • Kitchen
  • Pet-friendly

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪8 min walk‬
  • McCallum Theatre
    ‪3 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Desk, blackout curtains, free WiFi, bed sheets

Luxury Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen, Pool View

Full-sized fridge, microwave, oven, stovetop

Studio Suite, Kitchen, Pool View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2843)
The price is €58
for 1 room
includes taxes & fees
18 Jun - 19 Jun
Indian Wells Resort Hotel

About this property

Palm Desert Suites

Art Deco hotel with 2 outdoor pools and Hot tub
Along with 2 outdoor pools, this smoke-free hotel has Access to hot tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include gas grills. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout curtains. Rooms open to balconies or patios. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Palm Desert Suites. During your stay, you're just a quick walk from San Jacinto Mountains. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from El Paseo Shopping District and a 3-minute drive from The Gardens on El Paseo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Palm Desert Suites offers its guests 2 outdoor swimming pools and Access to hot tub. WiFi is free in public spaces. Palm Desert Suites also features barbecue grills, laundry facilities, and discounted use of a nearby fitness facility. Self parking is free. A complete renovation of Palm Desert Suites was completed in October 2024.

This Art Deco Palm Desert hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 2 floors
  • 7 buildings
  • Art Deco architecture
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 139 out of 281 reviews
Rating 8 - Good. 51 out of 281 reviews
Rating 6 - Okay. 33 out of 281 reviews
Rating 4 - Poor. 35 out of 281 reviews
Rating 2 - Terrible. 23 out of 281 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kristin

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not bad but interesting

Palm Desert Suites was an interesting stay. My husband and I stayed last week for two nights while visiting palm desert. Upon arrival, there was no front desk or check in. We called a number and left a message in about 5-7 minutes, the owner came to our car and checked showed us our room/gave us our one key. She was very nice and helpful. She walked into our room with us and looked if we had towels, we did not and stated that they would be there in 15 minutes. We did not see the worker after about 30 minutes and had to leave to our engagement. The next day, we left in the morning and came back in the evening. When we came back, our room had been entered, there were towels left and the bed was striped and made. This was strange simply because they were in our room without our knowledge with our stuff present. The bathroom shower was very dirty and there was a used bar of soap in the shower. There was no shampoo, condition or body soap provided. Overall, if I had to stay here again, I would but I would not necessarily recommend it either.
Stayed 2 nights in Mar 2025

8/10 Good

Robert, Seattle

Stayed 7 nights in Feb 2025

2/10 Terrible

Frank or Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lies, lies, lies

My family and I decided to stay at Palm Desert Suites based on the reviews from Hotels.com. The check in process was very different than anything we have experienced before. We received a text message letting us know our room would be ready after 4pm. We arrived and followed the instructions to park by the flagpole. Weird, do they not have a loddy? A lady came up to our car, which freaked out my wife and daughter. It was a long day so after inspecting the room (E33), we tried to watch TV and relax. After looking around we noticed a lot of things inconsistent and wrong with the room. Trying to make the best of it we went to bed and we woke the next day and my wife’s back was killing her. We notified the property that we wouldn’t be staying the 2nd night, see pics of the texts messages back and forth with the property. No refund has been issued and hotels.com wasn’t much of a help either. No refund has been issued, this property does not keep their word.
Stayed 2 nights in Feb 2025

2/10 Terrible

Hugh

Travelled with partner
Disliked: Property conditions & facilities
This property was really misrepresented. It’s a full bed, which is very small for two people. There is no bathmat. The furniture is minimal. It has one pillow for two people. Television is very small. No lotion or amenities in the bathroom. One small bar of soap.
Stayed 1 night in Mar 2025

2/10 Terrible

Vincent, RICHMOND

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were zero trash receptacles. The Mini Split made a terrible noise. The curtains were not wide enough for the window size, The microwave didn’t work. The door to the bathroom was hung incorrectly so that when you opened the door, the door knob hit the step-down walk-in shower door. There was no sink stopper in one of the two vanity sinks. The second vanity sink’s sink-stopper was full of hair and crud. It was disgusting. The smoke detector’s light was so bright we had to cover it with a shirt. The standard sized refrigerator was installed flush against a wall on the left side and cabinetry and the stove on the right side. with the doors opening from the left. The shower wasn’t clean. The sheets were colonist fabric and had quite obviously just come out of the package due to all the fold lines still visible. There were two pillows, one in a pillowcase, the other in a sham with no pillowcase.
Stayed 1 night in Feb 2025

4/10 Poor

Laura

Cockroaches

Room def needs to be upgraded. Whoever did the work on the hotel did a horrible job. Then to top it off I saw cockroaches in the bathroom on the day we left. The lady that checked me in was very nice but then there was some maintence guy there the next day yelling at her outside our room. I say pay a little extra and stay somewhere else.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the stay was great! The only complaints I have are, I was not aware that there wasn't going to be soap/shampoo in the showers. That's on me, I just went to Albertsons nearby in the morning and grabbed what I needed - no big deal. The other thing was the water temperature in the shower fluctuated like crazy. It'd go from being almost too cold to way too hot every 30 seconds. But other than that the room was very nice and clean, couldn't have asked for much more.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen, Monterey

Liked: Cleanliness, property conditions & facilities
Fun clean easy spot to stay in Indian wells.
Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little bewildering, primarily due to me having missed a text message while driving to the property. While searching for usual signs of a check-in or reception area, I luckily encountered a helpful staff member outside the property who alerted me to the text message which contained the various codes for access to room etc. After that, everything went well - with clean, spacious room and lots of dining/shopping options within a very short drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Good experience large room with tables and chairs
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just when we should have received the info for how to get into the apt., we were hacked and emails were blocked. Drove to Palm Desert Sunday afternoon and no hotel, no hotel desk. Telephoned and took about 40 minutes to get a call back. Once we got the bldg. and unit number with lock code, all was great. Fab apt., facing pool, upstairs, #5. Just lovely. But, initially, what a goat rope of frustration and anxiety! But, would rent again. Absolutely, w/o a hack, tho!
Stayed 2 nights in Feb 2025

8/10 Good

Jenniffer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give this one a look

If you would like to have a kitchenette and pretty large room, this is a good option. I did not have an updated room, but the bed was comfortable, the kitchen worked and the water in the shower was hot and powerful. Bring all the specialized kitchen gear you may need, because it is very limited. The TV is a wee bit small and you do not have daily maid service. On the plus side, you can walk to the outdoor shopping center, a Sprouts market is close by and the neighbor is safe. I would stay here again (and I would probably be visually happier in one of the updated rooms). Again, not a bad option especially for the price that was amazing in comparison to the other hotels nearby.
Stayed 3 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate service from Kim. Thanks for the extra pillows!
Stayed 2 nights in Feb 2025

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Niloofar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and properly renovated. Everything you needed was available. The suit is smaller really good. It was easy to park near the suit and They were kind and responsive. I loved the suit and I will go there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was large, the bed was comfortable, and the location was great. When we arrived, there wasn't any soap for the shower; there were only two small towels (no bath towels) and only the partially used TP on the roll. We messaged the manager, and those items were supplied quickly. The pool was cold, and the hot tub was colder. We booked for two nights but received a message in error that we were past our checkout time after night one. It was resolved, but due to this mix-up, our key card no longer worked on day two. We reached out, and again, management was helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and everything worked, but would've liked more than two coffee pods and an ice machine or ice tray in the fridge.
Stayed 1 night in Feb 2025

8/10 Good

Elaine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

April

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My unit was not as shown in the photos…I selected a luxury suite, but was given a half updated suite instead. The floor was the old tile shown in some of the photos. The bathroom and kitchen were not updated at all, except for maybe some paint and the lights. The dishwasher knob was missing, making it unusable. The kitchen also didn’t come with anything to use the oven, the living area furniture was just 2 old chairs and a coffee table (no couch as advertised), the bedsheets were pilling like from being washed with towels too many times, and there was no laundry or gym (as advertised). Lastly, the WiFi router light is very bright and faces the bed, which can make it difficult to sleep. & the fridge in unit 33 makes a constant tapping sound that will not stop unless you unplug it. The staff was extremely nice. I wasn’t feeling well on check-in day and they let me check in about a half hour early so I could lay down. A maintenance man noticed me struggling with the door and immediately came to see if it would be okay for my stay. Housekeeping came 3/4 days I stayed over. If you’re looking for a no frills place that’s very affordable, with a kitchen and your own bathroom, this is it.
Stayed 4 nights in Feb 2025

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Randall

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The window coverings do not block out the extremely bright night security lighting. The manager did stop and ask if we needed anything, but that was at the end of our stay. The "garbage" bags were so small they didn't fit the trash can in the kitchen. We did enjoy the wonderfully warm pool.
Stayed 6 nights in Feb 2025

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025