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JS Palma Plaza Hotel

4.0 star property
VIP Access

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Photo gallery for JS Palma Plaza Hotel

Restaurant
Property video
Reception
Outdoor pool, pool loungers
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Plaza de Madrid 13, Palma de Mallorca, Palma, 07011
  • Place, La Rambla
    ‪8 min walk‬
  • Place, Plaza Espana
    ‪14 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪12 min drive‬
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Room options

View all photos for Standard Double Room

Premium bedding, down duvets, memory-foam beds, minibar

Standard Double Room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Tower

Premium bedding, down duvets, memory-foam beds, minibar

Double Room, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

JS Palma Plaza Hotel

Hotel connected to the convention centre in Palma de Mallorca with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and massage/treatment rooms. Housekeeping is available on request.
JS Palma Plaza Hotel offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at JS Palma Plaza Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from La Rambla. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Port of Palma de Mallorca and 5 minutes from Cathedral of Santa Maria of Palma
JS Palma Plaza Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. You'll find a business centre on site.

Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly JS Palma Plaza Hotel.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 to 30 for adults and EUR 8 to 30 for children
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 10 to 30 for adults and EUR 8 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

JS Palma Plaza
JS Palma Plaza Hotel Hotel
JS Palma Plaza Hotel Palma de Mallorca
JS Palma Plaza Hotel Hotel Palma de Mallorca

JS Palma Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 220 reviews
Rating 8 - Good. 41 out of 220 reviews
Rating 6 - Okay. 8 out of 220 reviews
Rating 4 - Poor. 5 out of 220 reviews
Rating 2 - Terrible. 2 out of 220 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Mårten

Stayed 4 nights in Oct 2025

10/10 Excellent

Joonas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Annika

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bra läge. Fräscht rum o skön säng o kuddar. Fönstren var inte tillräckligt ljudisolerade mot gatan utanför. Städningen gjordes väldigt sent på dagen vilket är en nackdel när man kommer till rummet och vill ta en siesta. Trevlig hjälpsam personal i receptionen. Skönt att kunna hänga vid poolen på taket.
Stayed 4 nights in Oct 2025

8/10 Good

Vic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything about this hotel was excellent. Dining facilities was very welcoming and great menu options for breakfast and for an evening meal. Rooftop pool and loungers were an added bonus, especially after walking around the harbour and old town all day. And without being too picky, just a couple of things that caused us issues. We booked a double room, but on arrival late in the evening it was set up as a twin, with beds pushed together. That night, having turned over in bed, I crashed through the middle of the beds as they separated, my knee banged off the floor, bedside table went flying, with lamp, glass, phone and everything else thrown across the room! Not what you want at 3 in the morning! My knee ended up troubling me all week with all the walking we had to do. I reported it befor breakfast the next day, and was told they would address it straight away. We had breakfast, then out for a full day, returning around 3:30 in the afternoon, only to find nothing had changed and again I had to report it down. Stairs at reception, to which they informed me it was in the house keepers jobs todo. It just felt a little lack of priority and no acknowledgement that I was hurt through this. It was addressed after reporting it twice, but it could have all been avoided.
Stayed 6 nights in Oct 2025

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern hotel, an easy walk into the old town. Comfy beds. Small rooftop pool and basement indoor pool and sauna, ideal for unwinding after sightseeing, Breakfast very good- served at your table ( not buffet )
Stayed 2 nights in Oct 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location.
Stayed 7 nights in Oct 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location for what we wanted. The rooms are very nice but nowhere to put your toiletries in the bathroom. There wasn’t enough room to put my clothes and only one small luggage seat so my husband had his on the floor. Other than that it was great
Stayed 3 nights in Oct 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice relaxed hotel - Friendly efficient staff… Very good amenities - Would 100% stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Melanie Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room small but had a lovely balcony. Great rooftop area and spa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma

Stayed 3 nights in Oct 2025

8/10 Good

Shona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with rooftop pool

Modern hotel with cute roof top pool. Located about 20 mins walk from the centre. Room was nice although not huge. Breakfast good
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It made the holiday having a roof top area to relax in. There staff were also very friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location quiet.

We had a pleasant three night stay. The hotel is in quiet neighborhood, plenty of breakfast places all around. Very good location to the sites. 20 min on foot. Plenty of restaurants 20 min walk.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Palma

The hotel is modern, clean and in a great location only a short walk into Palma centre. The rooftop pool is clean and relaxing. It was a great stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in a great, central area of Palma, a short walk from the shopping and restaurant centre of the city. Staff were very friendly and helpful and everything good value.
Stayed 4 nights in Jul 2025

4/10 Poor

Claire

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a good location
Stayed 4 nights in Apr 2025

8/10 Good

Nida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, very good shower. It was very warm and the AC did work but took time to get to the desired temperature.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's condition is beyond my expectation for the price level. The room is very nice with style. Staffs are friendly and attentive. The only problem is that it is a little off located for tourists. However, the price reflects the location.
Stayed 3 nights in Jun 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really nice property in a good location with good breakfast and very helpful staff. Only issue was the lights in our room didn’t work well and the bathroom lights went out all together on the last night
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from this hotel, honestly one of the best hotel to stay at, the staff were super friendly and helpful and provided a really great service. The hotel is walking distance to the centre of Palmer where all the shops are and walking distance to loads of great bars and restaurants. The roof pool is just incredible not a massive pool but plenty big enough for a gentle swim to cool off and you get a stunning view as you do, would absolutely love to come back to this hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful service; great facilities.
Stayed 7 nights in May 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Apr 2025