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Universal Hotel Neptuno - Adults Only

4.0 star property

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Photo gallery for Universal Hotel Neptuno - Adults Only

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from property
Daily buffet breakfast (EUR 15 per person)
Junior Suite, Balcony, Sea View (Lateral) | Balcony view
Junior Studio Suite, Sea View (Frontal) | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Llaut 34, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Hipotels Convention Centre
    ‪3 min walk‬
  • Place, El Arenal Beach
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Double Room, Balcony

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Double Room, Balcony, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | Balcony view

Double Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite, Balcony, Sea View (Lateral)

Junior Suite, Balcony, Sea View (Lateral) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Balcony, Sea View (Lateral)

  • 40 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Studio Suite, Sea View (Frontal)

Junior Studio Suite, Sea View (Frontal) | In-room safe, desk, laptop workspace, blackout curtains

Junior Studio Suite, Sea View (Frontal)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Sea View (Lateral)

Suite, Sea View (Lateral) | Living area | 40-inch flat-screen TV with satellite channels, TV

Suite, Sea View (Lateral)

  • 32 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Terrace (Lateral)

Junior Suite, Terrace (Lateral) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Terrace (Lateral)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Universal Hotel Neptuno - Adults Only

Adults-only beachfront hotel with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Universal Hotel Neptuno - Adults Only offers 100 air-conditioned accommodations with espresso makers and a safe. Rooms open to balconies. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Universal Hotel Neptuno - Adults Only. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy Mediterranean cuisine at PM1114, a bistro with a beachfront location
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Playa de Palma and 6 minutes by car from El Arenal Beach
  • Airport, bus station shuttle and local-area shuttle service available for a fee
Sit back and relax on the beach with complimentary cabanas, umbrellas, and beach club nearby (surcharge). After a day at the beach, enjoy amenities at Universal Hotel Neptuno - Adults Only such as a seasonal outdoor pool, an indoor pool and a fitness centre.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a sauna and a terrace.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
PM1114 – This beachfront bistro specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pool Bar – This beachfront bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 metres
  • Bus station shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • PM1114
  • Pool Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 17 November 2025 to 27 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 14 April and close on 31 October.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Hotel Neptuno Playa de Palma
Neptuno Hotel
Neptuno Playa de Palma
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Neptuno Playa de Palma
Myseahouse Neptuno