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Copthorne Hotel Palmerston North

4.0 star property

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Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
Interior
Bar (on property)
Building design
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
110 Fitzherbert Avenue, Palmerston North, 5301
  • Place, Palmerston North Convention Centre
    ‪6 min walk‬
  • Place, The Square
    ‪6 min walk‬
  • Place, Centrepoint Theatre
    ‪8 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 2

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About this property

Copthorne Hotel Palmerston North

Hotel in Palmerston North with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Copthorne Hotel Palmerston North offers 76 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Palmerston North. During your stay, you're just a quick walk from The Square. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Jimmy Cooks Kiwi Kitchen
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Within a 10-minute walk of The Square and Palmerston North Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jimmy Cooks Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I booked a room in a hotel and was put in an old building in a family room. Not what I booked at all.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Stayed 1 night in Oct 2025

6/10 Okay

Nico, Paerata

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thank you for the lovely stay, it suited all my needs, but I feel the place is a bit outdated and is priced over budget.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Mattress was super soft made sleeping very hard as you sunk into the bed. Water pressure was terrible, no real water flow at all in shower or bathroom tap Waited for 5 minutes to be seated at breakfast when only a few people were dining, had to go and find someone. The food when served was ok, coffees were cold WiFi was intermittent and had to renew every 24 hours Basically the hotel is not up to Millennium standard Location was good though Staff very friendly and helpful
Stayed 7 nights in Sep 2025

8/10 Good

Sean

Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and a comfy bed. Friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

julia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed on a Saturday. There was just one staff member running the restaurant + bar + room service. The poor person was run off their feet. We waited and waited for the bill, walked up and down, and ended up giving up and going back to our room. The room was a good size. However, the bathroom water pressure was abysmal and to top it off, there was basically no hot water to the point where we didn't bother showering the following morning as a result. When we checked out, the person at the front desk didn't ask how our stay was, and if everything was okay, which is a stock-standard question to ensure quality control. It was super disappointing. We don't be back.
Stayed 1 night in Sep 2025

8/10 Good

Bronwyn

Business traveller
Great location & clean & tidy rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, nice and tidy but the TV did work properly and it was a bit noisy as you can hear people in the corridoor and adjoining room.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Easy online booking, walking distance to shops, great view from the room, restaurant if desired.
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff made the experience much more pleasurable place was clean and tidy will defiantly be staying here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Dale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Was disappointing to see how rundown the grounds were. Room very clean and staff very good. Guess it’s a sign of the times
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catch up with family

Great hotel for convenience & overall amenities. Spacious room with everything we need.
Stayed 2 nights in Jul 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient to city centre.

Stayed 1 night in Aug 2025

6/10 Okay

Jess

Business traveller
Disliked: Staff & service
The remote for the TV didnt work so I spoke to reception who said they would sort it. I waited 2hrs then went to bed. I mentioned it when I checked and and all the receptionist said was "Oh, thats a shame". Pretty disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Carol

Travelled with family
There was no hot water which sounds like a common problem there
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there one night but found staff and room just lovely, the young girl in the bar was such a friendly and helpful person - it was all great!!
Stayed 1 night in Jul 2025