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Occidental Papagayo - Adults Only - All inclusive

4.0 star property

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Photo gallery for Occidental Papagayo - Adults Only - All inclusive

2 outdoor pools
Property video
On the beach, sun-loungers, beach towels
Porch
4 restaurants, breakfast served

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
Playa Hermosa, Golfo De Papagayo, Sardinal, Guanacaste, 485000
  • Place, Playa Hermosa
    ‪3 min drive‬
  • Place, Coco Beach
    ‪9 min drive‬
  • Place, Ocotal Beach
    ‪15 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room, Bay View

8.2 out of 10
Very good
(46 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Level Luxury

Premium Level Luxury | Free minibar items, in-room safe, desk, blackout curtains

Premium Level Luxury

8.2 out of 10
Very good
(14 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

Occidental Papagayo - Adults Only - All inclusive

Adults-only property with 4 restaurants and 2 outdoor pools
Spend the day playing on the beach then return to dine at one of Occidental Papagayo - Adults Only - All inclusive's 4 restaurants.
Occidental Papagayo - Adults Only - All inclusive offers 163 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include deep-tissue massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Occidental Papagayo - Adults Only - All inclusive. During your stay, you'll be close to Playa Hermosa. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • 1.7 mi (2.7 km) from Playa Hermosa and 8 mi (12.9 km) from Coco Beach
Occidental Papagayo - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Occidental Papagayo - Adults Only - All inclusive, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly Occidental Papagayo - Adults Only - All inclusive. Free self parking and valet parking are available.

This Mediterranean Sardinal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Occidental Papagayo - Adults Only - All inclusive has 4 restaurants serving breakfast and lunch.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym
  • Nightclub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Papagayo - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Adults Only-All Inclusive
Occidental Grand Papagayo Adults Only-All Inclusive
Occidental Grand Papagayo Resort Adults Only-All Inclusive
Occidental Resort Adults Only-All Inclusive
Occidental Grand Resort Adults Only-All Inclusive
Occidental Grand Adults Only-All Inclusive
Occidental Papagayo Adults All Inclusive
Occidental Adults All Inclusive
Occidental Papagayo Adults
Occidental Adults
Occidental Grand Papagayo Resort Adults Only All Inclusive
Occidental Papagayo Adults Only All Inclusive
Occidental Papagayo Adults All Inclusive All-inclusive property
Occidental Adults All Inclusive All-inclusive property
Occintal Papagayo Adults Only

Occidental Papagayo - Adults Only - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1017 reviews
Rating 8 - Good. 310 out of 1017 reviews
Rating 6 - Okay. 169 out of 1017 reviews
Rating 4 - Poor. 97 out of 1017 reviews
Rating 2 - Terrible. 73 out of 1017 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all inclusive almost beach resort. The hotel campus is very spread out with 20 separate buildings all with a unique view. If anyone in your party is disabled this is not the place to stay. They offer a shuttle service to the wet bar/beach area, which is still a short walk to the beach. The shuttle is offered at all hours but once you get dropped off the lobby is the only location to catch a return room trip. All meals and drinks including alcoholic ones are included in the pricing. Meals are mostly buffet style. Our room was spacious but lacked a dresser and a power source on both sides of the bed. We did have a gorgeous view. Room was cleaned everyday. All of the staff was pleasant and helpful. Off site excursion partners are pricey.
Building 20 landscape
Main pool area
View from porch
Stayed 6 nights in Jul 2025

10/10 Excellent

Svetlana I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2025

8/10 Good

Richard Scott

Stayed 4 nights in Jul 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Rooms were a little outdated.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had everything you would need. Food, Drinks, beach access, and (even though I did not use their services because I didnt know they had them) they have excursions on site. The only two gripes I have is they offer a luxury upgrade for premium liquor and free room service, but only one location has the premium liquor and its at the very top of the resort. This leads to my second gripe which is the amount of walking needed to enjoy the resort. They do have shuttles, but they get full quickly and show up rarely or you call for one and it comes slowly. Still enjoyed the stay and would recommend it.
Stayed 3 nights in Jul 2025

6/10 Okay

Nfakaba

Liked: Amenities
Disliked: Staff & service
What I didn’t like was the attitude of the staff it clearly wasn’t the best throughout the trip but that wasn’t everyone
Stayed 5 nights in Jul 2025

6/10 Okay

Hetal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is beautiful but unfortunately the condition of the rooms needs a lot of attention. We had lights not working and hot water not working. The staff could only do so much. Every time you called the front seat they would say the will send things right away but no one would show up. There was no consistency in the services provided. Their main restaurant had no air conditioner and so it was like eating in a sauna. Overall the staff was good but the services provided were very poor.
Stayed 7 nights in Jul 2025

8/10 Good

Aurora Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our honeymoon. We wanted to go somewhere that was easy to get to and that didn't need any extra planning ahead of time. All inclusive was great, deluxe room with a bay view was worth it, and so was the premier upgrade that got us into the premier bar/lounge. The food at the restaurants was much better than the buffet, but the buffet was still fine. Tours with On the Beach Tours were great, and we liked spending time at the beach every day. Overall, we were happy with this for an affordable and easy-to-plan honeymoon.
Stayed 5 nights in Jul 2025

6/10 Okay

Nitin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed at two other resorts before arriving at Occidental Papagayo, and while the property itself has beautiful views and a great location, the overall experience was disappointing—mainly due to poor staff service. The front desk staff were unhelpful and unresponsive, and the security personnel at the entrance and exit were outright rude. This was not a language issue—we had excellent service at two other nearby resorts where communication was never a problem. The rooms are outdated, though they were kept clean. The bathroom felt like something out of an old care facility—low water pressure, a broken faucet, and an overall worn-out feel. The security safe didn’t work, and no one made any effort to fix it, even after we reported it. Housekeeping never showed up, despite reminders. The shuttle system between the parking area and rooms was inconvenient. We booked an ocean view room but were given one almost entirely blocked by trees, with little to no view. The food was average at best—breakfast was decent, but the lunch and dinner buffet were below expectations. Although we made the most of our stay by enjoying the beach and scenery, the resort’s management and service were lacking. I won’t be staying here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas Daniel, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great adult resort, peaceful and comfortable.
Stayed 6 nights in Jul 2025

6/10 Okay

Felix Victor

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Run down property it needs upgrades and more activities for their guests
Stayed 5 nights in Jul 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Needs upgrading
Stayed 5 nights in Jul 2025

6/10 Okay

ashely

Travelled with partner
Liked: Cleanliness, staff & service
The property was okay. The food selection was lacking variety, pretty much the same selection everyday. There is no where to get food late night (after 11pm) unless you are paying. The entertain is none. They had a few activities going on at the main pool, but after 4pm music is turned off by the pool and that’s it. There is a swim up bar in the second pool but close at 5pm. There is a disco at 8, but the music is geared to Latinos. They need a variety of music for all cultures and ages. There were raccoons roaming the property freely (terrified). They offer no top shelf alcohol only rail. All and all my husband and I went to rekindle and reconnect and that’s what we did. I would not stay there again.
Stayed 3 nights in Jul 2025

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was a little slow attending to us. Like they are short staff
Stayed 4 nights in Jul 2025

6/10 Okay

Liz

Stayed 5 nights in Jul 2025

6/10 Okay

Bryan

Liked: Cleanliness, amenities
Stayed 7 nights in Jul 2025

4/10 Poor

Lisa

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The workers are great. However the rooms were dirty, the phone did not work. The fridge did not work. The transportation stopped working at 1am. They stopped serving food at 9:30. No snack bar at all.
Stayed 6 nights in Jul 2025

10/10 Excellent

Bridgette, Spring

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is absolutely gorgeous. I was disappointed in the management of the the property. Arriving guests had to wait a long time to check In and to get simple questions answered. They never answered the phones at all. The property is huge so you have to walk a lot but they have shuttles that never seemed to come to our building. They have limited towels and the food was horrible. There were very limited food choices and it was bland to taste. We tried the specialty dinning and the food was not good at all. We had to check out early due to having to drive 3 hours to another airport. The attendant would not let us exit without a piece of paper and this caused us to travel late during the night. If the lines weren’t so long we should have just been able to leave. I would not stay here again unless they made a lot of changes to their iteniary.
Stayed 5 nights in Jul 2025

6/10 Okay

Sean

Stayed 2 nights in Jul 2025

6/10 Okay

Carlos M

Liked: Cleanliness
Stayed 4 nights in Jun 2025

2/10 Terrible

Mohhamed

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t come here . 5 star rating is a joke. Got here at check in time 3 pm . The room wasn’t ready , reception person Rosario was not helpful and very rude There is shuttle to take you to your room. It took 30 minutes to come and take us to what is a 5 minute walk. Got to room ac was not working Its 6 pm ac is still not working even after tech came. I know when someone is bullshitting they have no intention to get the ac working Room did not have towels or soap Shower head is broken. For a place this expensive , this is a ridiculously run hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Suguey

Stayed 1 night in Jul 2025

6/10 Okay

Marlon Demetrius

Travelled with partner
Liked: Property conditions & facilities
It rained at the resort, the lights were blacked out, the bed was hard and uncomfortable, the food was decent, the drinks were ok, the property is nice and beautiful
Stayed 3 nights in Jul 2025

4/10 Poor

Maritza, Tampa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely this property needs an upgrade. With the high temperatures staying at a place without air conditioner is very disappointing. The buffet was very poor. The pool was disgusted. Very easy you can see the green water. The phone in my room didn’t work, we reported and nobody fixed.
Stayed 3 nights in Jul 2025