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Explorers Hotel

3.0 star property

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Photo gallery for Explorers Hotel

Experience the grand entrance of this iconic hotel, featuring a striking tower and spacious parking for guests.
Relax in a cozy retreat with a neatly made bed, desk, and comfortable seating area.
Welcome to our lobby, featuring a reception desk, spacious seating area, and unique circular seating.
Relax in our nautical-themed atrium, featuring a ship's wheel and octopus sculpture, surrounded by palm trees and lush greenery.
Enjoy a fun swim in our pirate-themed pool, surrounded by lounge chairs and a glass ceiling.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
50 Avenue De La Fosse Des Pressoirs, Magny-le-Hongre, Seine-et-Marne, 77700
  • Val d'Europe
    ‪9 min walk‬
  • Disneyland® Paris
    ‪5 min drive‬
  • Walt Disney Studios Park
    ‪5 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪33 min drive‬

Room options

View all photos for Quadruple room, bunkbed, with access to aquapark

Children’s theme room

Quadruple room, bunkbed, with access to aquapark

7.8 out of 10
Good
(43 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Sealife Suite

Sealife Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Sealife Suite

  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Pirate Suite

Pirate Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Pirate Suite

  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Quadruple room, single beds, with access to aquapark

Quadruple room, single beds, with access to aquapark | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Quadruple room, single beds, with access to aquapark

8.0 out of 10
Very good
(40 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room for 6, single beds, with access to aquapark

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room for 6, single beds, with access to aquapark

8.4 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Princess Suite

Princess Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Princess Suite

  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Standard Double or Twin Room with access to aquapark

Standard Double or Twin Room with access to aquapark | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Double or Twin Room with access to aquapark

8.4 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Candy Suite

Candy Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Candy Suite

  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Crew room 10 people with access to aquapark

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Crew room 10 people with access to aquapark

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • Sleeps 10
  • 2 King Beds, 4 Single Beds and 2 Single Bunk Beds

View all photos for Room for 6, bunk beds, with access to aquapark

Combined shower/bathtub, hair dryer, towels

Room for 6, bunk beds, with access to aquapark

  • 26 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Knight Suite

Knight Suite | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Knight Suite

  • Sleeps 6
  • 1 Double Bed, 1 Large Single Bunk Bed and 1 Queen Sofa Bed

Twin

  • Sleeps 2

Non Refundable Double

  • Sleeps 2

Family Room 5/6 Pax

  • Sleeps 6

Double

  • Sleeps 2

Single

  • Sleeps 1

Family Room 7/10 Pax Non Refundable

  • Sleeps 10

Family Room 5/6Pax With 4 Bunk Beds

  • Sleeps 6

Non Refundable Twin

  • Sleeps 2

Family Room 3/4 Pax With 2 Bunk Beds

  • Sleeps 4

Family Room 3/4 Pax Non Refundable

  • Sleeps 4

Non Refundable Single

  • Sleeps 1

Family Room 7/10 Pax

  • Sleeps 10

Double/Twin

  • Sleeps 2

Family Room 5/6 Pax Non Refundable

  • Sleeps 6

Family Room 3/4 Pax

  • Sleeps 4

View all photos for Princess Suite

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Princess Suite

  • Sleeps 6
  • 2 Single Bunk Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Superior Family Room(6 Adults)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Family Room(6 Adults)

  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Quadruple Room With Twin Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Quadruple Room With Twin Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Sea Life Suite

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Sea Life Suite

  • Sleeps 6
  • 1 Double Sofa Bed, 2 Single Bunk Beds and 1 Double Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Double Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Candy Suite

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Candy Suite

  • Sleeps 6
  • 1 Double Bed, 2 Single Bunk Beds and 1 Double Sofa Bed

View all photos for Family Room(6 Adults)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Room(6 Adults)

  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Single Bunk Bed

View all photos for Pirate Suite

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Pirate Suite

  • Sleeps 6
  • 1 Double Sofa Bed, 2 Single Bunk Beds and 1 Double Bed

View all photos for Family Room(10 Adults)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Family Room(10 Adults)

  • Sleeps 10
  • 4 Single Beds, 2 Double Beds and 1 Single Bunk Bed

View all photos for Knight Suite

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Knight Suite

  • Sleeps 6
  • 1 Double Sofa Bed, 2 Single Bunk Beds and 1 Double Bed

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About this property

Explorers Hotel

Lakefront hotel with 5 restaurants and free water park access
Along with 5 restaurants, this smoke-free hotel has free water park access and a bar/lounge. Free continental breakfast, free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Explorers Hotel offers 390 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 81-cm flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a complimentary water park and a children's pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Explorers Hotel gets good marks from our customers. During your stay, you're just a quick walk from Val d'Europe. Free WiFi in public areas, a free theme park shuttle and 5 restaurants are available.
  • Free continental breakfast offered
  • Free WiFi
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the pool and the clean guestrooms
  • 10 minutes by foot from Val d'Europe and a 3-minute drive from Disney Village
  • Free theme park shuttle service
Explorers Hotel offers its guests a complimentary water park, a waterslide, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Explorers Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3-star Magny-le-Hongre hotel is smoke free.

Guests are served a free continental breakfast.
La Plantation – This buffet restaurant serves breakfast and dinner. A children's menu is available.
Captains Library – This theme restaurant only serves dinner. Open daily.
Marcos Pizza – This restaurant only serves dinner. Open daily.
Point Gourmand – On-site café. Open daily.
Bagel Island – This café serves breakfast, lunch and light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free theme park shuttle
  • Uncovered parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bagel Island
  • Captains Library
  • La Plantation
  • Marcos Pizza
  • Point Gourmand

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Playground
  • Pool
  • Shopping
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the full amount of the reservation prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disneyland Paris Explorers
Disneyland Paris Explorers Hotel
Explorers Disneyland Paris
Explorers Disneyland Paris Magny-le-Hongre
Explorers Hotel
Explorers Hotel Disneyland Paris
Explorers Hotel Disneyland Paris Magny-le-Hongre
Hotel Explorers
Hotel Explorers Disneyland Paris
Explorers Hotel Magny-Le-Hongre, France - Marne-La-Vallee
Explorers Hotel Disneyland® Paris
Explorers Disneyland® Paris
Explorers Hotel Hotel
Explorers Hotel Magny-le-Hongre
Explorers Hotel Marne la Vallée
Explorers Hotel Hotel Magny-le-Hongre

Explorers Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

hayleigh

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall for a family with children visiting Disney it’s great. Has a pool, games room and a decent continental breakfast included. The rooms are spacious, however we did find they could have been cleaner especially in hotel toilets or highly used areas. The staff were friendly but didn’t seem to be enough serving on the bar/food areas and could be more options for food rather than just pizza and fries.
Stayed 5 nights in Apr 2025

10/10 Excellent

William

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the childrens facilities.Grandson used pool every day and enjoyed play areas.Evening buffet was good and price for adults 30 euros was comparable to eateries in Disney village. Breakfast buffet was also good, but a little chaotic as hotel was very busy! Have stayed here before with other family members, but as a couple, on own, aged 60 plus would stay in one of the neighbouring hotels!!
Stayed 4 nights in Apr 2025

4/10 Poor

Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic, particularly for families with children. The cleanliness is top-notch, the staff is incredibly friendly, and the breakfast is delightful. Without a doubt, I would rate it a 10/10!
Stayed 1 night in Apr 2025

10/10 Excellent

ahlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing!!!!!! Wish we booked more days! We stayed for two nights we needed an additional 10! So much to do with the children great pizzas great staff excellent room facilities so close to Disney overall a fantastic affordable hotel can’t wait to come back for longer!
Stayed 2 nights in Apr 2025

8/10 Good

Em

The children enjoyed the pool
Stayed 1 night in Apr 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Marc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the dream house next door and comparing this to the explorer. Explorers indoor play area great. Swimming pool was great better than the Vienna dream house. Dinning was ok pizza and sit in restaurant was ok nothing amazing. The beer was pretty flat. Most drinks were served in hot glasses. The hotel is missing a sun terrace where the other hotel had a lovely terrace. Overall it was great but I would not pay over the odds. One recommendation at the end of the fireworks take a uber as the shuttle bus is over crowded and lots of fights and arguments lol
Stayed 3 nights in Apr 2025

8/10 Good

Jessie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pirate theme and cleanliness. My room was smaller than expected. The main stairway to dining area was difficult for me as I have dificulty in walking. We required a special diet for my disabled grandson which we could not order as nothing on the menus for him. Not able to lock our room so my 7 year old vulnerable non verbal high level autistic grandson kept leaving the room during the night. The fan on the ceiling was a problem as my grandson kept climbing to swing on it. We really need a room safe for autistic children. The hotel is great for normal kids. The morning we wanted the hotel to book our tickets for Disneyland there was a power cut and no internet so we had to book the tickets ourselves which caused a huge problem as we were entitled to disabled passes and we had to get help from the staff at Disneyland which took about an hour to get our tickets which was really stressfull. They said the hotel should have done this for us. The shuttle bus was a joke on the Tuesday morning as there was no chance of getting on it as it was packed when it arrived and there was about 50 people waiting at the hotel to get on it. We got a taxi for the rest of our stay. The TV in our room only had French sub titles we are English spoken so we could not watch anything. A hot breakfast would have been nice ie scrambled eggs and bacon. We got back from Disneyland 10.30pm all restaurants were closed on their signs said 11pm, we were hungary and had to eat pizzas and cold chips.
Stayed 3 nights in Mar 2025

10/10 Excellent

Fiona

Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good hotel for families but the buses to the park are packed and a free for all
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Sasha

Great fun hotel

Lovely hotel with good facilities, kept the children entertained, shuttles not too bad at quieter times of the day. Friendly and helpful staff. Good rooms, lots of space, nice and clean. Could do with a change of carpet and some freshening up but doesn’t take away from what a brilliant hotel it is. Pool was great but very cold, it’s ok once you get in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very clean. Good value for money. Fantastic breakfast
Stayed 4 nights in Mar 2025

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Great hotel for kids with lets to do but a little run down. There was also electrical works going on so power was off for a while. There was a warning saying there would be some disturbances but didn’t detail no power to the whole hotel or what time work was due to start.
Stayed 3 nights in Mar 2025

6/10 Okay

zoe

Travelled with family, Travelled with family and small children
I think the Explorers needs a complete refurb, it’s a shame as I’ve stayed here many times before however I feel the rooms have been the same for years and years . The swimming pool was absolutely freezing as were the showers and as for the shuttle bus into Disney , well that is terrible , never enough space and coming home from the park was horrific we had a wheelchair and were being pushed to the back by the huge amount of crowds waiting to get the shuttle . We had to wait over an hour in the cold to get in a bus , there were people arguing & pushing it was terrible . After eventually getting on we then had to drop off at 3 hotels . I think Explorers need to invest in there own shuttle bus as most of the customers were staying here . Also if you drive from England as we did, note that it is 17euros per day parking at the hotel .
Stayed 3 nights in Mar 2025

8/10 Good

Joyce

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The children loved the pool and soft play area
Stayed 3 nights in Mar 2025

8/10 Good

ELIZABETH

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My kids had fun a lot of interterning facilities for kids and Adult
Stayed 3 nights in Feb 2025

8/10 Good

tina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Leah

Stayed 3 nights in Feb 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family hotel. Swimming pool was avaliable. The timetable for the shuttle bus. So you knes the time of the buses. Room was a good size.
Stayed 3 nights in Feb 2025

6/10 Okay

Daenson

Disliked: Property conditions & facilities
The food was very basic and not of a good standard, just a continental breakfast and you had to pay extra for an american breakfast which barely met a passable standard. The swimming pool which was why we selected this hotel wasn't open the 1st day and then on the next three days it was open but was freezing cold, the slides weren't working and the pirate ship was closed. We definitely won't be staying here again.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Honest review

I found the hotel was a little run down and dirty in parts. On arrival to our hotel we noticed the carpets along the corridor looked dirty. When we got to our room, we noticed the same, looked like the carpet wasnt vaccumed. When my daughter was getting into her bunk bed, she screamed as she saw there was a sheet with a blood stain in her bed. I called to reception and this was changed, i am unsure if this was a previously stained sheet that the stain didn't come out or if the bed had been changed at all but either way it was disgusting and my daughter would not sleep in her bed for the duration of her stay. In the main area where you can sit down and buy refreshments and pizza etc, the area was very messy. There was emty pizza boxes,drinks etc left on tables and left for next person to tidy up. Food was very basic and expensive as too were the drinks. Breakfast is basically toast/croussants/pain au chocolat, fruit salad and cheese. If you want a hot breakfast you have to pay more. The childrens outdoor play area is very neglected looking, rundown and unsafe in parts. Kids liked the games room and swimming pool but the pool was on the cold side. Good service provided for shuttle bus service to disneyland but it is very dark outside the building by night. You can hardly see where you're going. More lighting is needed! The staff in the hotel were nice and helpful when needed.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025