6/10 OK
Saija
26.10.2025
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Everything didn't go as planned...
I arrived in the evening to a single room (35), and the room was uncleaned. The man at the reception didn't suggest anything. I asked "are there other rooms available?" - no. "Can I have new bedsheets?" - he brought them, but didn't change them. Later I asked for new towels. In addition, the bathroom smelled mold very strongly.
Next morning receptionist was much more proactive: breakfasts offered for all 3 days and another room, even if I needed to change the room every night.
Other rooms were much better. The best and biggest room (2) was lovely, and the double room (18) was nice with a garden view.
All in all, the decorations in rooms are pretty, and the bed(s) were comfy. Fruits on a breakfast is a big plus, and normal prize 13e is ok.
The location is very handy.
I can understand that mistakes in cleaning can happen, but staying in mold is not acceptable, and the reaction of the staff is important. First night experience was 1 star, and after that 4 stars. Thank you reception ladies for help in making the experience much better after all.
Saija
Yöpyi 3 yötä lokakuussa 2025
