We were unable to stay at Hotel Senlis, even though we had a reservation. We had booked a superior room. But when we checked in, they gave us a standard room which was genuinely awful! It was run down, grungy, and had broken bath tiles in the bathroom. When we complained that they had not given us the superior room we had booked, they explained that they had overbooked and couldn't give us that room until the next day. The difference between the superior rooms (which have been renovated) and the standard rooms (not renovated) is HUGE!! To say the least, this was an extremely disappointing start to our holiday in Paris! We ended up having to cancel our stay at Hotel Senlis, and scramble to find another hotel in a hurry. Although the gentleman at the front desk did try to help us find another place, we had to end up doing it on our own....very disappointing overall!