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Hôtel Excelsior Opéra

3.0 star property

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Photo gallery for Hôtel Excelsior Opéra

Exterior
Daily continental breakfast (EUR 14 per person)
Exterior
Exterior
Cosy Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
5 Rue La Fayette, Paris, Paris, 75009
  • Place, Galeries Lafayette
    ‪1 min walk‬
  • Place, Boulevard Haussmann
    ‪1 min walk‬
  • Place, Palais Garnier
    ‪4 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪38 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Minibar, in-room safe, desk, laptop workspace

Cosy Room

8.0 out of 10
Very good
(18 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Comfort Room

Minibar, in-room safe, desk, laptop workspace

Twin Comfort Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room

Comfort Room | Minibar, in-room safe, desk, laptop workspace

Comfort Room

8.6 out of 10
Excellent
(30 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

8.8 out of 10
Excellent
(44 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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About this property

Hôtel Excelsior Opéra

Beaux Arts hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Hôtel Excelsior Opéra offers 52 accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hôtel Excelsior Opéra's great location gets high marks from our customers. During your stay, you're just a quick walk from Palais Garnier. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Galeries Lafayette and 4 minutes on foot from Palais Garnier
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hôtel Excelsior Opéra.

This Beaux Arts Paris hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Lift

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 1851
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Opéra
Excelsior Opéra Paris
Hôtel Excelsior Opéra
Hôtel Excelsior Opéra Paris
Excelsior Opera Hotel Paris
Excelsior Opera Paris
Hôtel Excelsior Opéra Hotel
Hôtel Excelsior Opéra Paris
Hôtel Excelsior Opéra Hotel Paris

Hôtel Excelsior Opéra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, amenities
The hotel is very conveniently located in a very touristy spot. The hotel and rooms are overall very clean but they use a room scent that is soooo overpowering and cloying. I’m not sure what they’re trying to mask. Also considering that there is a sign in Japanese asking customers to review the hotel is highly advise using such a strong room scent. The Japanese are even more sensitive to strong scents because they don’t use strong scents and perfume liberally as we do. Also my room was extremely small. Luckily I only needed to sleep there but if you’re thinking of spending some time in your room this is not the right place. For my purposes at the time which was to attend a concert in Olympea it was on and convenient but for coming to Paris and taking it slowly and properly sightseeing I would go somewhere else.
Stayed 2 nights in Jul 2025

8/10 Good

TAIWO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

Amazing and friendly staff at the front desk. Everyday cleaning. Easy access and close to most iconic spots, restaurants, shopping malls, and stores.
Stayed 3 nights in Aug 2025

10/10 Excellent

Boguslawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mykhailo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Everything is accessible.
Stayed 3 nights in Jul 2025

8/10 Good

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel, the lobby and rooms are newly renovated and everything was very clean. The staff were also very pleasant and helpful. The only complaint is that the air conditioning in the room was very weak and wasn't able to keep up, so the room was quite hot. To be fair, Paris was experiencing a heat wave when we were there so I'd still definitely recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DAISY

Stayed 1 night in Aug 2025

8/10 Good

AYSE SULE

Stayed 4 nights in Aug 2025

8/10 Good

Lori-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were at this hotel for only 2 nights. It was in a great location. Staff were nice and friendly. My only complaint would be the shower/tub. The water pressure was low and the sides of the tub were too high for someone like me who has an issue with my knee so getting in and out was difficult.
Stayed 2 nights in Aug 2025

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Great placw
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were lovely We had a great stay. Very well located for the things we wished to do. The breakfast was a little disappointing (some things like pancakes were cold and not replaced when they ran out). The hotel is also undergoing works which meant the feel was not as welcoming as it might be when complete. Overall, a nice place.
Stayed 2 nights in Aug 2025

6/10 Okay

Hua

Stayed 4 nights in Jul 2025

6/10 Okay

Joerelyn Jane

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Very good location but under going renovation.

Location is great, the night staff is very good the room location was great. Construction in the reception is unsafe for fall risk floor covered with sleepey ? Plastic and bannister was taken off and wires dust paint smell. Carpet stained in the room. Cleaner responded but the the stain in the room was still there. If the construction this will be a perfect location and perfect hotel for me.
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bustling location

Lobby was under renovation with temporary front desk. Staff was very helpful. Warning - there is no parking at this location - only drop-off and it is very bustling being a block away from Les Galeries Lafayette so perfect for a shopping trip. Metro stop a block away. Room and bathroom were clean and good size - bed comfy and linen crisp. Lots of cafes and restaurants with terrasses within walking distance while crowded had available drop-in space. Morning in-hotel continental breakfast had good variety. Front desk arranged for airport taxi pick up.
Stayed 1 night in Jul 2025

2/10 Terrible

Gal Zvi

Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with group
Stayed 4 nights in Jul 2025

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The poeple at the front desk were all great.
Stayed 6 nights in Jun 2025

8/10 Good

JORGE, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. The hotel was under renovation but the room was nice. We liked the balcony but the street noise could be heard from the room. We had lots of dining options and were within walking distance of all the attractions and train station.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was under renovations and the front desk staff was very nice.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good, hotel not so much...disappointed that Expedia and the hotel did not disclose they were going through some major remodeling. Very inconvenient for the quests.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just a few steps from the metro station. We exited through rue La Fayette and it's just in a beautiful and clean area. Lots of breakfast, lunch, and dinner options just around the corner. The staff are incredible and the sheets were very soft. There was some construction going on in the hotel but it didn't affect our stay since it's an upgrade and we spent most of our time walking around Paris and just the night in the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Lizette

Disliked: Amenities, property conditions & facilities
The hotel was remodeling so bad the should advise and offer better price
Stayed 1 night in Jul 2025

2/10 Terrible

Jia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not 3 star hotel, the lobby is equivalent to the size of a single car parking space, the elevator is the smallest elevator I have ever been on, 3 people with luggage can fit in at best. The corridor is so narrow, less than a meter wide, only one person can walk through at a time. Although it is close to Metro and shopping mall, it is sitting on a major street, you can hear sirens, cars, motorbikes and the underground metro all the way to 11-12pm, afterwhich you can hear your neighbor till 3am through the paper thin wall, then come 6am all the noises from the streets resume. There is no way you are getting any kind of rest here. For the price we paid 300 euro per night, you are getting sth worse than Super 8. Super 8 at lease have a proper lobby and corridor. Our coffee pods was never refilled, no water in the room, did I mention the shampoo, shower gell and hand soap are all the same, literally Just sitting in different bottles with same solution. Seriously, steer clear of this motel and save yourself a vacation.
Stayed 6 nights in Jul 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good no-nonsense stay in a central location

The hotel was a good, basic, comfortable stay in a central location. The hotel is being renovated, so the central stairway was being worked on and unavailable during many periods during our stay. Also, one of our rooms smelled strongly of fresh paint when we arrived. However, those are temporary problems, and the condition in the hotel will probably continue to improve with the renovation. The air conditioner in both of our rooms worked very well. The bathrooms were a nice size. The breakfast is in a small room on the second floor. We did not opt to include it because it did not look impressive, and there are so many options around the hotel. The front desk staff were all extremely friendly and responsive. However unlike a larger hotel, it felt limited what services they could provide. For example, we asked about a car service to the airport, and they could only suggest a cab stand or bus service.
Stayed 4 nights in Jun 2025

8/10 Good

Alfredo

Travelled with family and small children
Liked: Cleanliness
Hotel is very well located within walking distance from restaurants, metro and shopping options. Although it is being renovated, the friendly staff make up for the noise and renovation details
Stayed 3 nights in Jul 2025