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Residence Mercure Paris La Defense Grande Arche

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Miscellaneous
Exterior
Meeting facility
Exterior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
20 Esplanade Charles De Gaulle, Nanterre, 92000
  • Place, Paris La Défense Arena
    ‪6 min walk‬
  • Place, La Défense
    ‪6 min walk‬
  • Place, Grande Arche
    ‪15 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | In-room safe, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Studio, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
Mercure Paris La Défense Grande Arche
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
3.8 out of 5, Good, 449 reviews
The price is €115
includes taxes & fees
23 Jan - 24 Jan
Mercure Paris La Défense Grande Arche

About this property

Residence Mercure Paris La Defense Grande Arche

Hotel with a 24-hour fitness centre, 7-minute walk to Paris La Défense Arena
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Change of towels is available on request
Residence Mercure Paris La Defense Grande Arche offers 63 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Residence Mercure Paris La Defense Grande Arche, you're just a quick walk from Paris La Défense Arena. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 11 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from La Défense and 7 minutes on foot from Paris La Défense Arena
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and 11 meeting rooms are available. Residence Mercure Paris La Defense Grande Arche also features a 24-hour fitness centre, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Parking is available for a fee.

This Nanterre hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 per person

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 24-hour business centre

Accessibility

  • Lift (79 centimetre wide door)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.85 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.50 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residence Mercure Paris La Defense Grande Arche Hotel
Residence Mercure Paris La Defense Grande Arche NANTERRE
Residence Mercure Paris La Defense Grande Arche Hotel NANTERRE

Residence Mercure Paris La Defense Grande Arche Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 61 out of 252 reviews
Rating 8 - Good. 73 out of 252 reviews
Rating 6 - Okay. 65 out of 252 reviews
Rating 4 - Poor. 29 out of 252 reviews
Rating 2 - Terrible. 24 out of 252 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

E

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Chin Yiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great with metro right below Room is a bit dimmed but overall cleanliness is acceptable. Comfortable bed
Stayed 1 night in Sep 2025

4/10 Poor

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Antonio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Terrible not lights Lamps did not work Only 2 power outlets and just 1 worked
Stayed 2 nights in Sep 2025

6/10 Okay

Natalie

Travelled with group
For the price the room seemed run down. There was minimal interaction with staff. Nearby construction starts very early in the morning. It’s handy for the la defense arena but overpriced.
Stayed 2 nights in Sep 2025

10/10 Excellent

aman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to s
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for the event we attended. Great customer service, rooms equipped with good facilties like, microwave, fridge, hobb. Gym available too. A very good stay, recommend and would certainly rebook here if I returned
Stayed 3 nights in Aug 2025

2/10 Terrible

vikki

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay at the Residences, only at the hotel

Upon arrival, we weren’t aware that we had to go into the Hotel part across the square in order to check. Check in was straight forward. We then walked across the square to the Residences. When getting into the Residences building the lift didnt work so we had to carry 2 suitcases up 6 flights of stairs. It was quite late when we arrived so we pretty much put our suitcases down and went to bed. It was very hard to sleep as it was so warm and the aircon did not work. In the morning, we started to get ourselves ready. The bathroom was awful, mould on the grout and ceiling, rust in the bath, shower hose also had mould and the whole bathroom smelt.....probably because the extractor didnt work. The door card reader was coming off of the door and could not shut the door easily. There were live wires not covered where sockets should have been. First thing that morning we went to speak with the manager as my husband and youngest daughter have asthma and our daughter being autistic would not step foot in the bathroom. The service was very good, the manager provided us with 2 rooms next to each other as they had no family rooms left. The rooms in the actual hotel was lovely and definitely recommend. I was a little disappointed that they refused to provide us with breakfast due to the room hassle as i had already spent out €37 on breakfast supplies that we could then no longer use as there were obviously no crockery in the hotel rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sabastiani

Stayed 2 nights in Aug 2025

2/10 Terrible

Syed, HOUSTON

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Can’t stay with family here
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicholas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

A grande disappointment 😞

Was put into a different building to the main hotel which we were told is the Residence. Bath had water in it and would not empty due to a stuck plug, advised reception who said a technician would come and look, who never arrived. Air Con did not work, a fan was in the room to replace it and this was broken. Sofa bed was not fit for purpose, so uncomfortable. Extremely disappointed with what was supposed to be a 4 star hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities
جيد
Stayed 2 nights in Jul 2025

10/10 Excellent

ILSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Jun 2025

6/10 Okay

Rakesh

Stayed 2 nights in May 2025

4/10 Poor

Julien

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A shameful place to rent.

Do not stair there under any circumstances unless you really have to (actually you don’t). This place needs major renovation. The rooms are outdated and poorly maintained. A foot stool has become a nightstand. The shower tiles are in need of love. Forget about AC, all it has is windows that barely close. The elevator broke down in us. The reception is located on the other side of the square. I’ll stop there. Just stay home.
Stayed 2 nights in May 2025

2/10 Terrible

George

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Rundown

Not good at all. Took ages to check in. They had 4 staff on the desk but only 2 working (very slowly). Room is really tired. Needs a complete makeover as does the whole block. Also had to have the key card changed twice in our 2 night stay due to it not working. Room is budget looking i.e. everything about it screams cheap and nasty, from the 70s carpet to the broken light fittings, dirty looking bathroom and broken TV. Also, no aircon, so room was very hot (it was around 23 deg outside during the day). Not what you expect for a £200 a night room. On the plus side, it was clean, just didn't look it.
Stayed 2 nights in May 2025

6/10 Okay

Hermann

Stayed 2 nights in May 2025

10/10 Excellent

ILSEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Egbe Agbor, Brussels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 2 nights in Feb 2025

8/10 Good

Sheema

Liked: Staff & service
The apartments are slightly tired and quite small but they’re v convenient for the arena
Stayed 2 nights in Jan 2025

10/10 Excellent

Manza

Stayed 4 nights in Dec 2024

10/10 Excellent

XIANG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nutritious breakfast with all kinds of choices; nice, considerate, helpful, efficient staff; Convenient transportation to every site of wonder
Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stinky toilets

They do room cleaning after every 4 nights. This means you have to use the toilet for 4 days without any cleaning. The dinning was closed and the bar too for Always. But the staff and receptionist was helpful and kind.
Stayed 7 nights in Aug 2024

8/10 Good

bryony, Honolulu

Stayed 3 nights in Aug 2024

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness, room comfort

Was ok

Was ok. It’s a bit dated and not much there.
Stayed 1 night in Jul 2024