8/10 Good
Vanessa
Travelled with family
9 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This gem has amazing views from the room. We originally booked and had a last minute issue, and attempted to cancel our booking. They would not work with us or refund so we ended up going anyway. Just know that the hotel has strict policies regardless of your reasons. The check in was a little chaotic. We got in before the 3 pm check in and there were many rude tourists and families waiting for their room. The front desk reception were kind and patient, even when a tourist rudely intruded on my check in to ask questions because they could not wait in line like everyone else. Just understand that if you are familiar with classy, respectful vacation goers, this property didn't seem to cater to those types. The room and property is enormous, well-kept, and dropdead gorgeous. The location is on the south side of Patong Beach, and away from the madness. We probably would have stayed in a less touristy area and not Patong Beach if we knew better. The staff were fast to respond and always very respectful. That really made our stay very nice.
Vanessa
Stayed 2 nights in Jun 2025
