See all properties

Crystal Palace Luxury Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Crystal Palace Luxury Hotel

Exterior
2 outdoor pools, a rooftop pool
Family Room | In-room safe, desk, blackout curtains, soundproofing
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150
  • Terminal 21 Pattaya
    ‪2 min drive‬
  • Pattaya Beach
    ‪3 min drive‬
  • Pattaya Beach Road
    ‪3 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout curtains, soundproofing

Superior Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, soundproofing

Family Room

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite | In-room safe, desk, blackout curtains, soundproofing

Suite

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Luxury

Deluxe Luxury | In-room safe, desk, blackout curtains, soundproofing

Deluxe Luxury

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, blackout curtains, soundproofing

Luxury Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

In-room safe, desk, blackout curtains, soundproofing

Superior Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Crystal Suite

In-room safe, desk, blackout curtains, soundproofing

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Luxury Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Luxury Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room With Jacuzzi

In-room safe, desk, blackout curtains, soundproofing

Luxury Room With Jacuzzi

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

In-room safe, desk, blackout curtains, soundproofing

Family Room

  • Sleeps 2
  • 2 Double Beds and 1 King Bed

Similar properties

2 outdoor pools, pool loungers

Way Hotel Pattaya

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (97)
The price is €60
for 1 room
includes taxes & fees
14 Jun - 15 Jun
Way Hotel Pattaya

About this property

Crystal Palace Luxury Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
This smoke-free hotel features 2 restaurants, 2 outdoor pools and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Change of towels is available on request
Crystal Palace Luxury Hotel offers 390 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
During your stay at Crystal Palace Luxury Hotel, you'll be within walking distance of Pattaya Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine at Outhayan Pleangkao, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at Crystal Spa
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Terminal 21 Pattaya and a few minutes from Pattaya Beach Road
  • Airport shuttle service available for a fee
As a guest of Crystal Palace Luxury Hotel, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Spa services, a terrace, and a picnic area are also featured at the luxury Crystal Palace Luxury Hotel. Free self parking is available.

This 5-star Pattaya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
Outhayan Pleangkao – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: THB 300 to 800 for adults and THB 250 to 600 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of THB 2,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Outhayan Pleangkao

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Rooftop pool
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • Lift
  • Tile flooring in room

More

  • 5 buildings
  • 7 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Palace Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 to 800 for adults and THB 250 to 600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 500.0 per night
  • Hosted evening meal: THB 2000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Palace Hotel Pattaya
Crystal Palace Pattaya

Crystal Palace Luxury Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 5 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

headlights**

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Terho

Sänky aivan erinomainen. Minulle sijainti hieman liian sivussa. Ei marketteja eikä ravintolapaikkoja kuin yksi läheisellä kadulla. 7/11 kauppoja muutama ja siinä kaikki. Jos haluaa olla rauhassa kaikista, sopii hyvin. En lapsiperheille suosittele tai lapset saa hepulin.Alue kuin kuollutta kehitysaluetta; ei mitään elämää!! Jomtien alueella on sentään elämää!! Jos tilaa Boltin taksin, niin pääsee Jomtien alueelle n 120 Bathia ja kadunvarresta riksakyydillä 20 Bathia .
Stayed 2 nights in Jan 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Sreejith

Disliked: Cleanliness, staff & service, property conditions & facilities
Diring check in they infored the room is not available in the Chrystal palace luxury hotel and they provided room is Cyrstal palace std hotel And service was very bad Cleanliness inside room was also worst Bed sheet and pillow covers are very old even we have dought that is washed or not Some what we managed by using our stuff Bath room also found very dirty ... As they not provide the room as per my booking, we need to request refund .
Stayed 1 night in Mar 2024

4/10 Poor

HIDETO

Travelled with group
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 4 nights in Apr 2023

8/10 Good

Charudatt

Stayed 1 night in Apr 2023

10/10 Excellent

Carl-Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Feb 2023

8/10 Good

BENZ

Stayed 1 night in Feb 2023

10/10 Excellent

Peter

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Tom, Bangkok

Disliked: Property conditions & facilities, room comfort

loudsy tourist

loudsy tourist guest when comming the room. Room not protect voice from outside, you can herd loud voice from outside.
Stayed 2 nights in Mar 2018

6/10 Okay

John, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nothing close to warrant price

From the outside it looks great and initially you are well received. However, shortly after entering my room and doing a customary look around (which includes a look under the bed). I noticed that most things are just swept under the bed. Any other request for the room including and extra pillow came with a considerable charge.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel about 15 minutes to the beach

Everything in this hotel was excellent apart from some of the hotel rude staff. This was my 4th stay and I would definitely recommend it to anyone

6/10 Okay

Abu Bakarr, London

Liked: Cleanliness
Disliked: Staff & service, room comfort

poor wifi

The hotel is good families not for business trip. The wifi is very poor. If you intend to be on a working holiday and you rely on Internet connection. This hotel is not for you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new clean

Rooms were good,staff helpful, manager made us feel unwelcome due to the way she was overseeing everything.

8/10 Good

Tap, United States

Liked: Cleanliness, property conditions & facilities, room comfort

Ok area good place for the family

Good environment very nice pool in Naklua out of the way of the busy pattaya area but close enough if you choose to venture that area . Close to Santuary of Truth , mini siam and one the best hospitals in Thailand .TV has a channel in almost every language

4/10 Poor

Erik Mario Marcel

Disliked: Staff & service

Why I cannot reccomend this bad service hotel...

If you need internet don't choose this hotel everybody has login problems! We booked twin bed received single beds. Not helpful to change room although we are Expedia gold member they upgraded next day and we had to pay upgrade fee! We had to leave the room 12 o clock ant they let us wait 2 hours in he lobby before we could access the upgraded room. Terrible service!
Stayed 3 nights in Feb 2025

2/10 Terrible

Miluse

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2023

8/10 Good

Walter

Stayed 1 night in Feb 2023

2/10 Terrible

SILAPORN

Travelled with family
Disliked: Cleanliness
ห้องฝุ่นเยอะ พื้นเหนียว ไม่มีสลิปเปอร์ ใต้ผ้าห่มมีเศษทราย ดิน ห้องอาบน้ำไม่มีที่กั้นน้ำออก อาหารไม่ร้อน
Stayed 1 night in Jan 2023

8/10 Good

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich und meine Freundin waren sehr zufrieden 😊 Dieses Hotel kann ich bestens empfehlen! Dankeschön 🙏