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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

2 restaurants; breakfast, lunch and dinner served
Lift
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains
Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
352/430 Phra Tam Nak, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Pattaya
    ‪1 min walk‬
  • Place, Phra Tamnak Beach
    ‪2 min walk‬
  • Place, Dongtan Beach
    ‪7 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Family Suite, Multiple Beds, Balcony, City View (Living Room)

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout curtains

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Spend the day playing on the beach then return to dine at one of The Sanctuary Resort Pattaya, BW Signature Collection's 2 restaurants. Change of towels is available on request
The Sanctuary Resort Pattaya, BW Signature Collection offers 165 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Pattaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Sanctuary Resort Pattaya, BW Signature Collection. During your stay, you're just a quick walk from Dongtan Beach. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and extended parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 1-minute drive from Dongtan Beach and 5 minutes from Walking Street
The Sanctuary Resort Pattaya, BW Signature Collection offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. The luxury The Sanctuary Resort Pattaya, BW Signature Collection also features a complimentary children's club, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Oceana Restaurant – This restaurant only serves breakfast.
Rooftop Bar & Restaurant – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free covered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanctuary Resort Pattaya, BW Signature Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 350 for adults and from THB 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 155 reviews
Rating 8 - Good. 47 out of 155 reviews
Rating 6 - Okay. 18 out of 155 reviews
Rating 4 - Poor. 12 out of 155 reviews
Rating 2 - Terrible. 6 out of 155 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities
Lovely hotel, all staff super friendly :-)
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Donna

Disliked: Property conditions & facilities
Partial sea view
Stayed 8 nights in Feb 2026
Verified

4/10 Poor

Stian

Liked: Cleanliness, amenities
Beginning to get old, but the staff is very friendly and the locals is perfect…
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, amenities
Everything was excellent. The location, the rooftop pool, the gym, housekeeping and not least the staff! On top of everything, we got free room upgrade with sea view. Very grateful! ☺️🙏 to a
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Good location for beach etc
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ocean view room on the 7th floor , this is a excellent hotel , we stayed twice now and will stay again .
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and staff were 110% helpful all around.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very friendly staff and perfect room
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Amenities
Staff was great and room was awesome
Stayed 14 nights in Mar 2025
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was old and dirty. Dayly cleaning af was non-existing.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Nakream

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff friendly and professional
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,clean rooms and very friendly staff!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful helpful staff
Stayed 14 nights in Dec 2023
Verified

10/10 Excellent

Norak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, very clean had to extend my stay due to great service
Stayed 2 nights in Feb 2024
Verified

8/10 Good

DIANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, great staff
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable relaxing hotel

The staff are super kind, polite and professional. They MAKE the visit.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Craig

Liked: Cleanliness
Its in a good area close to the beach
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service
Very nice staff. Clean and good Hotel.
Stayed 14 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great hotel

Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Louis

Liked: Staff & service
The staff are great, as it usually is all over Thailand, but that hotel is showing its age and the location is good but not great. For the same dollar value you could maybe get more or the same for less
Stayed 16 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
Stayed 2 nights in Apr 2024