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The Florence Hills Resort & Wellness

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Massage
Breakfast and dinner served
Outdoor pool, pool umbrellas, pool loungers
Superior Room | Premium bedding, down duvets, minibar, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Il Bagno, Pelago, FI, 50060
  • Place, Arno River
    ‪8 min drive‬
  • Place, Castello di Nipozzano
    ‪9 min drive‬
  • Place, Area Cani Parco Fluviale
    ‪9 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, desk

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | Premium bedding, down duvets, minibar, desk

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down duvets, minibar, desk

Deluxe Apartment

  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, minibar, desk

Superior Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Duplex

Premium bedding, down duvets, minibar, desk

Superior Duplex

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

The Florence Hills Resort & Wellness

Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Florence Hills Resort & Wellness, you'll be close to Castello di Nipozzano. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine and pool views while dining at Tuscania Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and luggage storage
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • 6 minutes by car from Castello di Nipozzano and 10 minutes from Pieve di S.Giovanni Battista a Remole
  • Airport, railway station and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Florence Hills Resort & Wellness offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The luxury The Florence Hills Resort & Wellness also features a terrace, a garden, and coffee/tea in common area. An area shuttle within 0 kilometres and an airport shuttle (available on request) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Pelago residence.

The residence hosts a free manager's reception daily.
Tuscania Restaurant – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 9:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 9:00 AM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Car recommended
  • Covered parking on site (EUR 5 per day)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Tuscania Restaurant

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: EUR 20 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Wedding services

Location highlights

  • In a rural location
  • Near a train station

Things to do

  • Children's pool
  • Free bicycle rentals
  • Mountain biking
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Banquet hall
  • Built in 2014
  • Connecting units available
  • Free bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Florence Hills Resort & Wellness offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance.
Property Registration Number IT048032B4D4F7RZIV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago

The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 177 reviews
Rating 8 - Good. 58 out of 177 reviews
Rating 6 - Okay. 22 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay would recommend
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

kendal Gordon

Liked: Cleanliness, property conditions & facilities, communication
The rooms were very spacious, clean, the staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, communication
Rooms are fantastic
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Absolutely amazing staff, accommodations, and food. 10/10
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Tamara

Liked: Cleanliness, room comfort

Spa

Breakfast was great. Espresso was great. Cost extra to use pool in spa area.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, communication
Disliked: Amenities
I believe at one point, some time ago, this was a 4 star “resort”. Not anymore. Our A/C did not work and they could not fix it while we were there. No real bar area and would have to give them a period of time to use the spa (to heat things up). Staff was friendly and did what they could.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

arianne

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
You definitely need to rent a car as there are no taxis or uber.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, property conditions & facilities, communication
Habitaciones cómodas y agradables. AC funcionando bien. Solo el internet no tenía potencia y se desconectaba con frecuencia.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Margaret

Liked: Amenities
Gastgeber sehr nett und freundlich. Anlage ist super gepflegt.
Stayed 1 night in May 2024
Verified

8/10 Good

Fulvio

Liked: Cleanliness, room comfort, communication

Relax

Bella struttura con piscina. Camera molto ampia con ampio giardino
Stayed 1 night in Sep 2023
Verified

8/10 Good

stefano

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto bella e curata. Appartamenti grandi e puliti. Piscina ed esterno molto bello (peccato non averlo usato a causa della pioggia). Unica cosa negativa che consiglierei di migliorare è l’accesso. Siamo arrivati quando era buio e non è stato immediato capire quale fosse l’accesso alla struttura sia pedonale che del garage non essendoci indicazioni. Inoltre entrando in garage in auto, non c’era alcuna luce automatica che si accendesse al nostro accesso, ed ho dovuto vagare nel garage aiutandomi con la luce del mio telefono per trovare un interruttore manuale, senza però trovarlo, quindi abbiamo dovuto scaricare l’auto al completo buio (situazione davvero poco piacevole che lo sarebbe stata ancor di più per una donna sola).
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing resort minutes away from Florence

Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

自然の中にあるホテル。フィレンツェ市街まで車で３０分。

フィレンツェ市街まで車で３０分でアクセスできますので、車での旅行を計画されている方には使えるホテルです。施設はイタリアのレベルで考えると清潔です。 プールもあって夏の滞在には良いです。周辺は山岳部で決して便利なところではありませんが、自然に溢れているのがお好きであればよい選択肢かと。ホテル内にレストランはあり、Tボーンステーキは食べれます。ただ、周辺地域のレストランに行くには車での移動になります。５ｋｍ以内に何軒かレストランあり。ホテルの朝食が朝８時からと少し遅いのが難点ではあります。
Stayed 2 nights in May 2022
Verified

2/10 Terrible

francesco

Liked: Cleanliness
Disliked: Communication

Stay away from this place

The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Rasmus

Liked: Cleanliness, room comfort, communication
Der var problemer med låsen til værelset og stigen til swimmingpool var ved at knække men ellers et godt ophold
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Wir buchten das Hotel für eine Nacht und wegen des Virus wurde das frühstück sowie pool/spa nicht angeboten. Für eine Nacht war es ausreichend. Alles sauber und freundliches personal. Das parking war zudem inbegriffen und ins Dorf Pelago hat man zu Fuss nicht lange. Jedoch war das Bett unbequem und die zimmer etwas steril eingerichtet. Für mehr als 1 nacht hätte ich es nicht gebucht.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Matteo

Liked: Cleanliness, room comfort, communication

Ottimo per lavoro

Struttura ben tenuta, bella piscina. Appartamento un po’ anonimo con qualche arredo consumato. Buone le dotazioni anche se mi aspettavo una macchina per il caffè. Letto matrimoniale per me troppo scomodo, ma silenzio e tranquillità impagabile. In definitiva una buona sistemazione. Francesca top!
Stayed 1 night in Sep 2020
Verified

8/10 Good

Jagannath

Liked: Cleanliness
Disliked: Staff & service

Breakfast not good

The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Even though it was off season, we got the full experience including the spa and fresh breakfast! Wonderfull view and scenery around the hotel.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
All right
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
Appartement is brandschoon en er wordt elke dag schoongemaakt. Ik mis alleen in de keuken een afwasmachine. Buitenkant van het hotel valt tegen. Ziet er wat vervallen uit. Geen 4 sterren waardig. Ik mis ook entertainment voor de kinderen en in de avond voor de volwassenen.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Toni

Liked: Cleanliness, staff & service
El estado del alojamiento no es el más adecuado para un hotel de 4 estrellas Implacable el servicio de desayuno gracias a Amal Un encanto
Stayed 7 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
We were here for the first time in 2015 when it was still brandnew and now after 4 years again , so we can compare. Nice area , nice resort , nice people ,good airco , but ... it lacked the needed maintainance after those years . Too less deckchairs at the swimmingpool , dirty walls in the swimmingpool , basic breakfast , cleanliness under average (we found even a used coffeecup in the drawer), dirty walls in the appartment created by smashing musquito's , dirty and slippery stairs towards garage and SPA , garage with no lines to park your car which result in bad parked cars and less free places ...at this moment the prices are not in accordance with the offered level. Lot of opportunities , but resort need urgent refurbishment .
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
La struttura è bella ed il personale gentile ma purtroppo l'organizzazione è carente. Pur essendo arrivati circa un'ora dopo l'orario previsto per il check-in, abbiamo dovuto aspettare quasi mezz'ora per poter entrare in camera. Il personale addetto al servizio per le colazioni mi è sembrato sottodimensionato, con il risultato che per entrambi i giorni in cui abbiamo soggiornato le bevande calde che dovevano preparare sono arrivate praticamente quando avevamo quasi finito di mangiare il resto, i tavolini erano apparecchiati alla bell'è meglio (uno dei due giorni mancavano le posate ed abbiamo dovuto attendere che qualcuno apparisse in sala per poterle chiedere) ed il secondo giorno il buffet era perfino sprovvisto di qualsiasi tipo di succo di frutta ed erano finite anche le riserve di magazzino e questo neanche a metà dell'orario previsto per le colazioni. Per finire lo scarico del lavandino era completamente intasato.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati davvero molto bene....la camera n.12 super.... location bellissima .... pulito....il personale gentile e sorridente.....
Stayed 1 night in Aug 2019

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