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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Free daily continental breakfast
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains
Lobby
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7230 Plantation Road, Pensacola, FL, 32504
  • Place, University Town Plaza
    ‪8 min walk‬
  • Place, West Florida Hospital
    ‪19 min walk‬
  • Place, Grizzly Axes
    ‪3 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 King Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 6

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 4

Accessible-Suite 2 Doubles, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 6

Mobility Accessible Two Double Suite with Roll in Shower and Sofabed

  • Sleeps 6

Suite-2 King Beds, Non-Smoking, Loft, Sofabed, Full Kitchen, 2 Bathrooms

  • Sleeps 6

Suite-2 King Beds, Non-Smoking, Separate Bedroom, Sofabed, Full Kitchen, 2 Bathrooms

  • Sleeps 6

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6

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About this property

SureStay Studio by Best Western Pensacola

Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecues and a picnic area are on-site. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation is furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include baths or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Studio by Best Western Pensacola. During your stay, you're just a quick walk from University Town Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, laundry facilities and a fireplace at reception
  • 9 minutes on foot from University Town Plaza and a 3-minute drive from West Florida Hospital
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly SureStay Studio by Best Western Pensacola. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly) (for a fee)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD120.00 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 99 out of 1005 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

dana

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin David

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
The hot tub was closed. The property is not quite as nice as the photos showed. The breakfast had no hot food options other than toast.
Stayed 1 night in Nov 2025

8/10 Good

Lindsey

Travelled with family, Travelled with pets
The stay was good! The hotel had a weird smell but could have been the ac units it’s an older hotel. As far as cleanliness it was not anything special could have used more of a deep clean. But for out trip it worked out for sleeping purposes. We did not use the kitchen. What’s amazing is they allow pets, and the sizes we did not feel bunched up and its was comfortable for the weekend. Staff was great when we went there for extra towels. Overall we had a good stay and we would return because it was in a great location near the university.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

4/10 Poor

Rick

Disliked: Cleanliness, amenities
Room was not like pictures. The place is ran down, tv didn’t work in upstairs bedroom. Smelled musty. Ceiling fans were filthy. Furniture was beat up and dirty.
Stayed 1 night in Nov 2025

4/10 Poor

Shirley

The main reason I picked this hotel over others was the hot tub. Being a senior, I looked forward to relaxing my muscle after a long flight and maybe enjoy some swimming. Unfortunately, the pool area was closed off and the hot tub drained. When I got into the room two of the lights didn’t work, the kitchen faucet constantly dripped and I got the pleasure of killing a few roaches all within 5 minutes. I also didnt notice until the next day that the comforter on the bed was stained. After 3 days of no room service, I had to locate a maid and ask for towels and toilet paper. While close to the freeway, airport, food, and shopping, there are many other hotels on plantation rd to choose from.
Stayed 6 nights in Nov 2025

6/10 Okay

Brody

Stayed 3 nights in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every aspect
Stayed 5 nights in Oct 2025

2/10 Terrible

CAROL

Travelled with family
Disliked: Cleanliness, amenities
Kitchen had almost nothing...2 spoons, 2 steak knives, 2 mugs. No pots and pans, bowls, etc. Only 2 chairs at table. Supposed to be a room for 4 people but had to ask for towels, wash clothes, etc. Breakfast had bread for toasting, 2 kinds of mini muffins, apples, and 2 kinds of cold cereal. Pitcher of milk was soured. There was juice and a few oatmeal packets. Last time we stayed here there was a full hot breakfast! not so this time.
Stayed 3 nights in Oct 2025

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Jon, Norristown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not in service as was promised.
Stayed 5 nights in Oct 2025

10/10 Excellent

Devon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We had 4 children and 2 adults and it was comfortable. Could use some updating and more cookware options.
Stayed 4 nights in Oct 2025

10/10 Excellent

ryan

Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Johanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, stingy on linens, utensils, chairs, etc.
Stayed 3 nights in Oct 2025

6/10 Okay

Nickole

Travelled with family and small children
Disliked: Cleanliness, amenities
Convenient for travel. Floors were dirty, breakfast was subpar. Shower took a while to get hot and low pressure.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mitchell, Jupiter

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient place for Pensacola. Traveled with dogs and they were great about it. Recommended
Stayed 1 night in Sep 2025

2/10 Terrible

Khaldon

Stayed 1 night in Sep 2025

10/10 Excellent

Khaldon

Stayed 2 nights in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Colby

Travelled with family
Liked: Staff & service

Average

Per-friendly, nice pool and hot tub. Not the best room. Fixtures and television were very dated. Bathroom needed to be much cleaner.
Stayed 2 nights in Aug 2025