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Aparthotel

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Heid Apartments Loft District

1 bedroom, individually furnished, iron/ironing board
Full-sized fridge, microwave, oven, coffee/tea maker
Property amenity
View from property
1 bedroom, individually furnished, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Outdoor space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

View in a map
325 North 13th Street, Philadelphia, PA, 19107
  • Pennsylvania Convention Center
    ‪6 min walk‬
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪17 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (View)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 2 Bedrooms

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Apartment, 1 Bedroom

42-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (View)

Full-sized fridge, microwave, oven, coffee/tea maker

Studio, 1 Queen Bed (View)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

Aparthotel with a rooftop terrace, a quick walk to Pennsylvania Convention Center
A fitness centre, a rooftop terrace and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, an oven and a microwave. A washer/dryer, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us they can't get enough of Sonder by Marriott Bonvoy The Heid Apartments Loft District's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments over 8 floors. A kitchen and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Services include a concierge and a virtual front desk
  • On-site recreation includes a gym
  • Within a 10-minute walk of Pennsylvania Convention Center and Reading Terminal Market
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers its guests a fitness centre, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 616 reviews
Rating 8 - Good. 120 out of 616 reviews
Rating 6 - Okay. 45 out of 616 reviews
Rating 4 - Poor. 34 out of 616 reviews
Rating 2 - Terrible. 32 out of 616 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, room comfort
The property was really nice and comfy with easy access. My only complaint was the sheets on all the beds were filthy.
Stayed 2 nights in Jun 2025

4/10 Poor

LaRie

Liked: Cleanliness, property conditions & facilities
Very noisy and loud inside and outside the building, would not return. And the elevator is as slow as molasses. Call it 5-10 minutes before you actually need it.
Stayed 4 nights in May 2025

10/10 Excellent

Camilla

Liked: Cleanliness, room comfort

excellent stay

Love everything about this hotel- no complaints about anything.
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean, had everything we needed, and in a location with easy access to all parts of the city.
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was contemporary and complete with an equipped kitchen. There is an extraordinary rooftop shared space with indoor and outdoor gathering spaces with amazing city views. Convenient storage lockers made our last day a breeze so we could return after checkout to grab our luggage before evening departures. The hotel is well situated for center city activities and a short ride to old city and the University of Pennsylvania. Great place for our extended family to gather and stay.
Stayed 2 nights in May 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean had a small kitchen area with a stove and refrigerator. It is close to city hall, Trader Joe’s, reading terminal market. It was walkable to Independence hall, the liberty bell and so many historical sites.
Stayed 3 nights in May 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I've ever stayed at! I'm gonna come back to another a sonder it's that good!
Stayed 6 nights in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities
The space was great! The sound damping from next door don't good! Parking non existence so have to fend for yourself.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely unit, very good position. Security in reception after hours
Stayed 3 nights in May 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop is amazing!!! And the service couldn't have been better.
Stayed 2 nights in May 2025

10/10 Excellent

Deb

Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, property conditions & facilities
We loved how close this hotel was to the center of Philadelpia, making it walkable to just about anything we wanted to do during our stay. The apartment itself was stunning with high ceilings and a very modern/industrial style that was super attractive. Unfortunately the quality didn't always match the aesthetic--the bed and pillows were super uncomfortable and the kitchen chairs were flimsy--all three of us nearly fell off them at some point during our stay. The room lacked a TV in the bedroom, and we would have appreciated a fan for white noise at night--we were provided with a white noise machine, but it had no batteries. Plenty of storage and closet space--this place would be ideal for longer stays for sure! The rooftop lounge and gym were also really nice, even if the immediate area wasn't the nicest place to be out at night. Overall, an attractive, affordable pick. If you come, it's a lovely stay right by the heart of Philly!
Stayed 3 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

JUDY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jiwon

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Not so good
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and lovely but you could hear everything from every room. And the streets were lined with both homeless people and a lot of people who were very very drunk even during the middle of the day
Stayed 2 nights in May 2025

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the entire place, bathrooms, wall mural etc.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tomas

Disliked: Property conditions & facilities
First - Very stressful and unnecessary check in process , not first time staying at Sonder properties , but this time the whole experience was very poor! Property did not feel safe , hallways smelled like weed smoke , doors into a room had breaking in signs , and noise from outside is so big that they even provide air plugs which were placed by the side bed
Air plugs by the bed
Break in signs on the front door
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities
Great property, room, and experience
Stayed 3 nights in May 2025

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