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Aparthotel

Sonder by Marriott Bonvoy The Heid Apartments Loft District

3.5 star property

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Dryer
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

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325 North 13th Street, Philadelphia, PA, 19107
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Reading Terminal Market
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪17 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

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About this property

Sonder by Marriott Bonvoy The Heid Apartments Loft District

Aparthotel with a rooftop terrace, 7-minute walk to Pennsylvania Convention Center
A fitness centre, a rooftop terrace and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, an oven and a microwave. A washer/dryer, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us they can't get enough of Sonder by Marriott Bonvoy The Heid Apartments Loft District's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments over 8 floors. A kitchen and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Services include a concierge and a virtual front desk
  • On-site recreation includes a gym
  • Within a 10-minute walk of Pennsylvania Convention Center and Reading Terminal Market
Sonder by Marriott Bonvoy The Heid Apartments Loft District offers its guests a fitness centre, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 floors
  • 96 units
  • Built in 2020
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Reviews

Sonder by Marriott Bonvoy The Heid Apartments Loft District Reviews

8.6

Excellent

9.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 655 reviews
Rating 8 - Good. 130 out of 655 reviews
Rating 6 - Okay. 50 out of 655 reviews
Rating 4 - Poor. 36 out of 655 reviews
Rating 2 - Terrible. 35 out of 655 reviews

Reviews

10/10 Excellent

Clive

Travelled with group
Liked: Cleanliness, amenities
The property was in a great location with most things walkable within 30 minutes. The apartment we had was very large and beds were very comfortable. The property could do with a bit of maintenance and they could do a lot more with the roof terrace. It’s a brilliant space that would be great to have a bar or coffee shop.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good enough - but not for the noise-sensitive

We stayed here for more than two weeks. The set-up is great for longer-term, since you get your own cooking and laundry facilities inside your room/apartment: but housekeeping and cleaning is 100% on you in that period. They will give you basic supplies eg more toilet paper and garbage bags. They’re also really nice on reception. The building is very clean and in good condition, although the halls on the floors where the apartments are feel depressing, with poor lighting and peeling paint. We were super worried when we stepped out of the elevator to walk down to our room, but the rooms themselves were terrific. Clean, well-equipped, and a good amount of storage space. The kitchen and all the appliances and utensils were in excellent condition. The biggest drawbacks were - in the following order: 1) thin walls, as other reviewers have commented - Mostly we were lucky. But then there was the drunken couple getting it on, the kids playing K-Pop Demons Hunters at 4am, the party girls, etc. And … 2) … at night, there is noone on reception and no easy way to contact anyone directly for help. 3) The area is a bit sketchy. Philly has much worse but it also has much better. You’re going to see a lot of people sleeping on sidewalks around the Convention Center area and some of them are really not ok. I loved the concept and the friendly staff, but not the on and off noisiness. Might stay again but not sure.
Stayed 27 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, room comfort

A pleasant Surprise

Pros- exceeded our expectations as far as size, and decor. One of the coolest places to stay! It was an apartment sized space with everything that is needed to stay in and cook your own meal. Awesome mural and industrial decor was spot on. Cons- we never received an email to finalize our check in with ID. So, check in was a bit longer. There should be some information about a next step when you book this hotel. However, now that I know, I will 100% stay again. Book it!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Matthijs, Amsterdam

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Stayed 12 nights in Aug 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We needed to open and make the sofa bed by ourselves. There wasn’t enough water pressure in the bath. The fridge wasn’t connected to the electricity and you needed to do that by yourself.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon-Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for a walking around the centre of Philadelphia or catching the subway to a sports game. Apartment was lovely and well equipped with everything we needed. Would highly recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was great! Awesome size room and easy to get into. Our code didn’t work initially but thankfully the front desk was open when we arrived so they gave us a new one. The roof top area was beautiful but we were disappointed it was only open until 8pm so you couldn’t really make the most of it at night around sunset.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Great hotel option. Would book again.
Stayed 4 nights in Aug 2025

8/10 Good

Laura

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location , we were very comfortable, however there was some mold in the shower thank was a bit concerning.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely LOVED this property and will most definitely be back again! It was a quick walk down to the convention center and the Reading Terminal Market (which was perfect) there was a beautiful rooftop for great views! The contactless entry is perfection! Literally everything can be done on the app, but someone is there if you need anything outside of it. The rooms were so nice and the perfect size! It was a very hot weekend, so being able to check in early and walk into a freezing cold room was perfect!! Everyone was very nice! Full fridge, stove, microwave! The bathroom was a great size, full washer AND dryer. I ordered groceries and they were allowed to bring them right in! Just made for a perfect weekend and it will most definitely be where I stay when I visit again for sure!
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresa, Agoura Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The apartment was spacious and had everything I needed. The bed was comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Lashonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Pair

Stayed 1 night in Aug 2025

8/10 Good

Elida, BINGHAMTON

Travelled with family
Liked: Cleanliness, amenities
Rooftop was nice. Definitely some maintenence needed. Some dips in the roof that was a major hazard concern
Stayed 2 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kara

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, room comfort

Great Place

This was the perfect place for our family. The location and rooms exceeded our expectation. Very clean, and very roomy for our family of 6.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amatullah

Liked: Cleanliness, property conditions & facilities
always a great time!!!
Stayed 1 night in Aug 2025

4/10 Poor

Kay

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Deneen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very localized. Room was really nice with great pricing. Wish they had parking which would’ve made it much better but we made it work. Also, pre room code did not work and there was no on at front desk for a while so had to call service line who couldn’t figure out why code wasn’t working and just gave us a back up and prayed it worked, which it did. Our neighbors had this same issue. But overall stay was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Price was worth it. Staff are very nice. Sofa bed was not comfortable
Stayed 7 nights in Jul 2025

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