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The Ritz-Carlton, Philadelphia

5.0 star property

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Photo gallery for The Ritz-Carlton, Philadelphia

Exterior
Children’s activities
View from property
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Ten Avenue of the Arts, Philadelphia, PA, 19102
  • Reading Terminal Market
    ‪6 min walk‬
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Rittenhouse Square
    ‪8 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

Lounge

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Luxury Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Club Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

W Philadelphia

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (958)
The price is €668
for 1 room
includes taxes & fees
26 Jul - 27 Jul
W Philadelphia

About this property

The Ritz-Carlton, Philadelphia

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and valet parking. Housekeeping is available on request.
The Ritz-Carlton, Philadelphia offers 301 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 49-inch flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Richel D’Ambria Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Philadelphia. During your stay, you're just a quick walk from Reading Terminal Market. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy Latin American cuisine while dining at Aqimreo
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Treat yourself to massages or facials at Richel D’Ambria Spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Dogs welcome for a fee (restrictions apply)
The Ritz-Carlton, Philadelphia offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Philadelphia. Parking is available for a fee.

This 5-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Aqimreo – This restaurant specialises in Latin American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; USD 4 to 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Aqimreo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub (83 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 30 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 35.00 per person
  • Fee for in-room wireless Internet: USD 12.00 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 314863
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Philadelphia Ritz-Carlton
Ritz-Carlton Hotel Philadelphia
Ritz-Carlton Philadelphia
Ritz-Carlton Philadelphia Hotel
The Ritz Carlton, Philadelphia
The Ritz-Carlton, Philadelphia Hotel
The Ritz-Carlton, Philadelphia Philadelphia
The Ritz-Carlton, Philadelphia Hotel Philadelphia

The Ritz-Carlton, Philadelphia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service in a beautiful facility
Stayed 1 night in Apr 2025

8/10 Good

Alfred

Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dated and dirty. There was hair in the bed and bathroom. It was definitely not worth the price paid. I am very unsatisfied and disappointed.
Stayed 3 nights in Mar 2025

8/10 Good

Mikhail

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025

8/10 Good

Cassandra, Tequesta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bank renovation to hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 3 nights in Mar 2025

8/10 Good

Chris, Fullerton

Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Stayed 2 nights in Mar 2025

4/10 Poor

Tommy

Liked: Cleanliness
Disliked: Property conditions & facilities

They definitely judge a book by its cover

My husband and I are very casual people. When on vacation we dress for comfort not buisness. We had one of the best suites the hotel offered. We couldn't dine at the hotel because we only had casual clothes. My tennis shoes, shorts and top were Louis Vuitton. Not throwing money out there but I was wearing over 6k in clothes and shoes and a 70k presidential Rolex, I was wearing more than the people who refused us service probably made in a year. I get having a dress code but this hotel is in such need of a makeover to even have a dress code. The carpets are so stained it was repulsive. One security gaurd blocked the door to the hotel and wouldn't let us through. He asked can i help you and we said no we are just going to our room and he literally said "you have a room here?" Just because my husband was wearing nike wind pants and a nautica t-shirt. Four seasons it is for me i have never been treated with anything but respect there.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service
The building itself is gorgeous. A testament to bygone era grandeur. However, inside the rooms are lacking,. Worn, dated furnishings and mismatched decor, cheap, low grade towels, all were a disappointment compared to other Ritz Carlton properties. Hotel rooms need an update.i paid $1300 for one night in a suite, I was expecting Ritz-Call to luxury. Instead I got basic hotel amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

Raheem

Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty perfect. Toilet seat was dirty / stained which made us question overall cleanliness. Other than that! we loved everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Aiman

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s a beautiful bldg in a great location.
Stayed 2 nights in Mar 2025

8/10 Good

Lily

Stayed 6 nights in Feb 2025

8/10 Good

QUINTESSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service , this place is beautiful and so clean
Stayed 1 night in Feb 2025

10/10 Excellent

Babar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby
Stayed 1 night in Feb 2025

4/10 Poor

Saquib

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The head rest of the bed was dirty and sticky..we asked to get it cleaned. Never happened so we cleaned it up ourselves. The water pressure was so poor, you could not take a shower properly. We asked drive to open a water pressure and never got fixed. Would not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. Service staff and guest services were more than accommodating to everything we needed. We arrived to celebrate Valentine's Day and of course the Eagles parade. Shopping at Macys and enjoying the Wanamaker organ.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2025