Willow Grove Inn

3.0 star property

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Photo gallery for Willow Grove Inn

Free daily buffet breakfast
Exterior
Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪4 min drive‬
  • Place, Pennsylvania Convention Center
    ‪34 min drive‬
  • Place, Rittenhouse Square
    ‪34 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

Standard Room

  • Sleeps 4
  • 1 Single Bed

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 King Beds

Suite, 2 Double Beds, Accessible Bathtub, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 King Beds

Suite, 2 Double Beds, Hearing Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

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About this property

Willow Grove Inn

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
Willow Grove Inn offers 155 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Willow Grove Inn gets good marks from our customers. During your stay, you'll be close to Willow Grove Park Mall. Free self-parking, a gym and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Speed Raceway and 15 minutes from Parx Casino and Racetrack
There's a snack bar/deli on site. Free breakfast is served daily. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1033 square feet (96 square metres) and includes conference space. The business-friendly Willow Grove Inn also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Willow Grove hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,033 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Willow Grove Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Stayed 6 nights in Jun 2025

6/10 Okay

Jerold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Jul 2025

6/10 Okay

Ruth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Some areas of the bedroom needed renovation. The painting on the wall was chipping.
Stayed 1 night in Jul 2025

8/10 Good

Noni

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025

8/10 Good

Faith

Stayed 1 night in Jul 2025

4/10 Poor

Jared

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was very rude. Rooms don't get cleaned. You have to go to the desk for clean towels, wash cloths and trash bags. Room had a funny smell. Pool was not working and apparently has not been for some time. Bed was comfortable but pillows felt like they came from the $1 Store.
Stayed 2 nights in Jul 2025

6/10 Okay

Irfan

Stayed 1 night in Jul 2025

6/10 Okay

Senthilkumar

Liked: Staff & service
I’m
Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Clean, spacious room. Electric & computer outlets are great to have. Fantastic breakfast options.
Stayed 1 night in Jul 2025

8/10 Good

Lester

Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very satisfied. The kids loved the variety of food for breakfast!
Stayed 1 night in Jul 2025

2/10 Terrible

Shanea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the condition of the room. There was would chucks out near the refrigerator. The stool was damaged. I heard rattling under the bed. There were holes in the carpet. There was one soap bar for just one guest. I did receive the same room as shown on the picture. When I check in I was not aware of a holding fee. I was not satisfied with my experience. When I called in to see if I was in the system. The front desk did not verify my name. I was very disappointed with my experience.
Stayed 1 night in Jul 2025

8/10 Good

C Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No bedside USB charging.

There were no USB charging ports except at the office desk by the “kitchen” area. Even the bedside electric outlets were behind the heavy beside tables.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Stayed 1 night in Jun 2025

2/10 Terrible

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and this is by far the dirtiest hotel we have ever stayed at. The room was not cleaned, bugs in the pull out couch, and a used cat little box in the hallway.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alaina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Quinzelle

Stayed 3 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I stay here quite a bit as it's near my sister's house. But I have to say, this stay I was disappointed. We found blood on the curtains, the room smelled musty and the floor looked like it hadn't been cleaned in a long time. I stayed across the hall during my last visit and that room was totally fine. We did report to the desk, but nothing was done about it. It won't stop me from returning, but just disappointed overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherlee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, with a separate sitting area that made it feel more like a small apartment than a typical hotel room. The bed was comfortable, and I appreciated the mini-fridge and microwave, which came in handy during my stay. the walls are a bit thin, I could hear some noise from the hallway. Nothing major, but worth mentioning if you’re a light sleeper. The location is convenient, close to shopping, restaurants, and just off the highway. I’d recommend this hotel for both business and leisure travelers. Would definitely stay again!
Stayed 6 nights in Jun 2025

8/10 Good

Phalba

Stayed 1 night in May 2025

6/10 Okay

anis

Travelled with family
Liked: Cleanliness
Average over all
Stayed 2 nights in Jun 2025

10/10 Excellent

Tenaya, Philadelphia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My truck was stolen from the parking lot and I was not compensated in no kind of way. I even had to pay for police towing when my truck was recovered
Stayed 15 nights in May 2025