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Great Bay Beach Resort, Casino & Spa

4.5 star property

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Casino
Room, Ocean View | View from room
Suite, 1 Bedroom | Room service – dining
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Little Bay Rd 19, Philipsburg
  • Place, Front Street District
    ‪3 min walk‬
  • Place, Philipsburg Boardwalk
    ‪7 min walk‬
  • Place, Great Bay Beach
    ‪8 min walk‬
  • Airport, Philipsburg (SXM-Princess Juliana Intl.)
    ‪11 min drive‬

Room options

Similar properties

3 outdoor pools, pool umbrellas, pool loungers
Divi Little Bay Beach Resort
Philipsburg
  • Pool
  • Spa
  • All-inclusive plans available
  • Kids’ pool
4.1 out of 5, Very good, 1,023 reviews
The price is €216
includes taxes & fees
6 Jul - 7 Jul
Divi Little Bay Beach Resort

About this property

Great Bay Beach Resort, Casino & Spa

Catch some rays at the beach or spend the day relaxing at Great Bay Beach Resort, Casino & Spa's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Great Bay Beach Resort, Casino & Spa offers 257 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Philipsburg property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Serenity Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Great Bay Beach Resort, Casino & Spa, you're just a quick walk from Front Street District. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Bay View, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to deep-tissue massages, aromatherapy or facials at Serenity Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and fitness classes
  • 12 minutes by car from Mullet Bay Beach and 15 minutes from Grand Case Beach
Great Bay Beach Resort, Casino & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At Great Bay Beach Resort, Casino & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Self parking is free.

Guests are served a free buffet breakfast. The property hosts a free manager's reception daily.
Bay View – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Il Pescatore – This seafood restaurant overlooks the ocean and specialises in seafood. Open selected days.
Water's Edge – This restaurant overlooks the ocean and specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting).
Pizzaria Capri – This restaurant specialises in Italian cuisine.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bay View
  • Il Pescatore
  • Pizzaria Capri
  • Water's Edge

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Casino
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Shopping
  • Snorkelling
  • Volleyball

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sonesta Great Bay Beach Resort Casino All Inclusive Philipsburg
Sonesta Great Bay All Inclusive Beach Resort Casino Philipsburg
Sonesta Great Bay Beach Casino Philipsburg
Great Bay Beach Resort Casino Philipsburg
Great Bay Beach Resort Casino
Great Bay Beach Casino Philipsburg
Great Bay Beach Resort Casino Spa
Great Bay Beach Casino
Great Bay Beach Resort, Casino & Spa Philipsburg
Great Bay Beach Resort, Casino & Spa All-inclusive property

Great Bay Beach Resort, Casino & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 110 out of 486 reviews
Rating 8 - Good. 201 out of 486 reviews
Rating 6 - Okay. 103 out of 486 reviews
Rating 4 - Poor. 45 out of 486 reviews
Rating 2 - Terrible. 27 out of 486 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

madaged

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is nice for a smaller hotel.

Food was great! A majority of the staff was great! Tried the rooms with Bali beds out front and that was a waste of money. No view and filled with ants. Get a higher room with an ocean view. The beach was useless as it is steep and ground seashells for sand. That said, you cannot beat the view of Simpson Bay. Great island and will be back when they rebuild. I would just stay at a sister property near the airport next time.
Stayed 6 nights in Jun 2017
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and amenities for the price!

My husband and I loved this resort. We stayed there for our anniversary and even though we flew in the Saturday before Hurricane Irma devastated the island, the hotel and the islanders made sure we had an amazing time. The resort pools and beach are both so relaxing and feel private as there aren't resorts right next door. Tons of local shops, restaurants etc are in walking distance. Even though the resort was preparing for Irma, they still made sure the guests were entertained and had excellent dining options. We tried each of the restaurants and loved all three of them as well as LaLa's food truck for lunch. We were lucky enough to get an early return flight back to the US the day before Irma hit and we do look forward to visiting this resort once they have recovered and rebuilt
Stayed 5 nights in Sep 2017
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities

Get the ocean view!

While the beach was really nice, the grounds well-kept, walking distance to town, and the staff was extremely friendly, if you stay here, make sure to get the ocean view. The rooms on the island side are okay, but there is the traffic and random roosters to constantly hear, which is a little annoying. Otherwise, this resort was simple and enjoyable.
Stayed 4 nights in Sep 2016
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Probably wouldn't recommend to a friend.

Hotel is very dated. Beds were not comfortable. Beach was cold, swimming pool was cold (May). Sand was more like pellets rather than real sand. All food is bland unless you go to the Lava Rock restaurant. The main buffet restaurant had roaches. Staff didn't save my reservation to the Lava Rock restaurant one night. Overpriced. Scene of beach is very beautiful. Similar to "Chilligan's Island"
Stayed 6 nights in Apr 2017
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Only a handful of employees there really care and do their job really well. The rest are not happy at all.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right on the beach ..

The beach is Amazing ! The staff is super friendly . Bar service extremely slow and there is no night life at this resort . The restaurants are good but they need to improve the Buffet at night because the food is the same everyday . The breakfast buffet is good and the pizza is pretty tasty too at Lala's for lunch . We loved how close this resort is next to town. We also visited the maho resort and this one is much better ! Would we stay here again YES!
Stayed 5 nights in Aug 2017
Verified

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Relaxing and Well Worth it.

How do I Even start? The views? The island feel is abundant here. Arriving at the hotel you are greeted with open arms, staff was extremely welcoming, helpful and informative. The resorts views are breathtaking, the beach is literal steps away, several pools, jacuzzi, buffet, casino and restaurants. I'm not a party person so this resort was my exact speed, nice calm and quiet with nights with a band and people just interacting. If you're into the night life this may be too reserved but it was tranquility at its finest coming from a fast paced environment. I will most def return!
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm coming back

Truly amazing staf, Truly amazing place. I'm definitely going back.
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

AISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice and informative. Entertainment was great, food was great, although Il Pescatore was disappointing.
Stayed 5 nights in Aug 2017
Verified

2/10 Terrible

feelzstar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very old hotel. Room is dirty. Food is bad.

Staff is unprofessional! Food is very mediocre. One day I wanted a mojito, they had no mint, no lime and eventually found out they had no ice. We ate 2 breakfast there and the rest was outside the resort.
Stayed 2 nights in Aug 2017
Verified

2/10 Terrible

IK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible dirty resort

It is the worst all inclusive resort we have stayed at. We did book cabana room beachfront which did cost extra money. The room was located right next to the trash container. Every night workers would go right by our cabana to throw trash away. The smell was horrible and we had a view of a green construction fence. One night we saw a huge RAT run under our cabana. We had roaches and water bugs in the room and they were all over the resort. When we tried to contact the manager about the room she never got back to us.The rooms are old but we could tell that from the pictures. However, the rooms are very dirty. Housekeepers just mop the floor with stinky mop and change the sheets. We stayed there 8 nights and they changed the cabana sheet once. Never cleaned around it. On the fourth night our room got flooded so we asked to change rooms. They moved us to a one bedroom(without cabana-just a small balcony)The room was dirty and the kitchen smelled like vomit.(And they refused to give us our money back) Food is very bad with very few selections Pool bar- they only have one or two bartenders working so be prepared to wait at least 10 minutes We have been to many all inclusive resorts(way cheaper than this one) and never complained.However, this resort is just horrible-you do not want to waste your money on it and ruin your vacation. Please look into a different all inclusive resort or you will be sorry.
Stayed 8 nights in Aug 2017
Verified

6/10 Okay

ljcv

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating

We stayed last year and loved it so much we came back . They cut back on staff and the food. The food was leftover from previous day and was just not as fresh .I always check beds by lifting mattresses up and while the mattresses were clean the box springs were stained and torn .
Stayed 8 nights in Aug 2017
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL AND NEAR THE BEACH,

WE HAD A VERY NICE EXPERIENCE. UPON ARRIVAL WE WERE GREETED AT THE FRONT DESK AND WERE OFFERED A GLASS OF CHAMPAGNE AND A WET COLD TOWEL TO WASH OUR FACE AND HANDS SINCE IT WAS HOT . WE ARRIVED ON A MONDAY AFTERNOON, WHICH AT NIGHT WERE GREETED TO A MANAGERS COCKTAIL HOUR. AND ALSO SAW THE DANCERS WHICH WERE VERY NICE AND POLITE. OUR STAY AT THE HOTEL WAS VERY FRIENDLY. THE ALL INCLUSIVE BUFFET FOR BREAKFAST, LUNCH AND DINNER WAS GREAT. THE HOST AND WAITERS AND WAITRESSES WERE FRIENDLY AND NICE. WE HAD LOVED THE WALKING DISTANCE TO DOWNTOWN PHILLIPSBURG FROM THE HOTEL WHICH WAS ONLY MAYBE 20 MINUTES GOING AND 20 MINUTES COMING BACK.
Stayed 4 nights in Aug 2017
Verified

6/10 Okay

sandy

Disliked: Property conditions & facilities, room comfort

Disappointed

Hotel is old and needs updating. Hallway and rooms have terrible musty smell. Food was just that..food. Nothing here with a wow factor. The Caribbean was beautiful as it is everywhere. On the up side we made the best of it and met some really nice people.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

EJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff!!!! I would stay there again

I stayed at Sonesta Great Bay from August 9-14th, 2017. I had a great time. I was lucky enough to get one of the end rooms which are much bigger than the regular rooms. The best thing about Sonesta Great Bay was its staff. I felt the staff went over and beyond to please my fiance and I. For example, the minibar in the room was only stocked with coke, diet coke, sprite and water. I did not want to mix my drinks with coke or sprite, I prefer Tonic. The staff stated no problem and made sure I got as much Tonic as I wanted in my minibar. If there was something you wanted the staff made sure you got it. The entertainment staff are terrific as well. I met two couples who were not happy with the Sonesta. They literally complained about everything from the food, the rooms, the drinks and several other things. One lady in her complaining was comparing the Sonesta Great Bay to the Westin and detailing everything the Westin had. Umm...then go stay at the Westin. I would never stay the Sonesta Great Bay is perfect but I do think you get your money's worth there.
Stayed 5 nights in Aug 2017
Verified

6/10 Okay

Dollfacee

Liked: Cleanliness, staff & service, property conditions & facilities

Same thing everyday

This adult all inclusive is very small and limited. If you are looking for serenity, this is your place. If you want to do something other than lie on the beach and eat the same breakfast every morning then move along..... Many times we were told that a particular food item "was finished" during buffet hours/aka no intention of replenishing that item, this included decaffeinated coffee. No room service No beach service Food not allowed outside of the dining areas Few/limited entertainment if any Nothing is open 24/7 1 store No shuttle service to their other location in Maho that you are able to use free of charge-rather, pay your own way there and back which could run $20pp for a taxi OR ride a bus for $2 each way Found out on the very last day there that there were food trucks that were part of the hotel. Spa was okay We spoke to the General Manager (Alexander) on August 19,2017 to address our concerns. He promptly threw his boss "the new Jamaican man" under the bus for the changes in service, then had his "fitness director" take the blame for the lack of activities and notification thereof. He had her take my number, name and room number down so that the management would call me to address the same-NO ONE CALLED ME. All in all, we had a nice time in St Maarten because we'd rented a car and were able to enjoy the island on our own. I would suggest looking into another resort
Stayed 5 nights in Aug 2017
Verified

8/10 Good

L.

Liked: Cleanliness, room comfort

Hotel buono, prezzo un po' troppo alto

Nel complesso l'hotel non è male, pulito, affacciato su una bella spiaggia, vicinissimo a philipsburg; il cibo è di buona qualità, cucinato bene anche se la scelta non è vastissima; pochissima frutta (strano visto che è un'isola caraibica). Il personale è prevalentemente giovane e cordiale, qualcuno abbastanza esperto, altri devono decisamente imparare. Lingua parlata: inglese. Animazione molto molto soft, alla sera un pochino di musica dal vivo ma nulla di più. La struttura è piuttosto vecchia, stile anni '70, avrebbe bisogno di un restauro, o almeno di un restyling generale. Alla fine si sta bene, ma non sfrutta appieno le sue potenzialità (con più attenzione ai piccoli dettagli potrebbe essere decisamente migliore); costa un po' troppo per quello che offre (è un bel 4 stelle, ma i prezzi sono da almeno 5 stelle.... dovrebbero o alzare la qualità generale oppure abbassare un po' le tariffe).
Verified

4/10 Poor

mdlb

Disliked: Staff & service, property conditions & facilities, room comfort

Dated resort, poor service, meh food, nice beach

This is a dated resort with some infrastructure problems (plumbing, elevators, pools, etc), disinterested staff, poor service, mediocre food and a beautiful beach. Located on one of the nicest beaches in St Maarten, but otherwise a pretty forgettable resort. Water in the shower can be cold or scalding hot or something in between depending on the time of day. Housekeeping was a mess; some days we got no towels, most days we were short. We had to ask for 3 days straight before the sheets were finally changed. Staff was uninformed, indifferent and mostly poorly trained. Main building has 2 elevators but only one small is accessible from the lobby so guests with suitcases stand in line waiting to use the tiny 4 person elevator. All restaurants have 2 names to make it appear there are twice as many restaurants, although all the food comes from the same kitchen. Food was generally mediocre, buffets lacked variety. Pizza bar at the pool makes great pizza. The resort only carries 2 kinds of beer: Coors Light and Heineken (nothing else, no local beer either). There are 3 pools, although one is hard to find and therefore hardly used. All pools are oddly 7.5 ft deep and lack a "ledge" to stand on. So unless you're a 9ft giant, you better know how to tread water. Located on one of the nicest beaches on the island with a great view of the cruise ships.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beach!

We enjoyed our stay at the Sonesta, but we wish we would have had an ocean front room. We had the island view and were awakened by the local roosters. The bay was absolutely gorgeous! The buffet breakfast was pretty good, but it was hard to enjoy your coffee because of the heat. The buffet restaurant is open without air condition. Some waiters were more friendly than others, especially Sheldon and Kerry. You'll know Sheldon by his contagious smile. Kerry worked mostly under the white tent next door where you could order sandwiches and drinks. I got a big hug from him upon departure. These guys deserve your tips because all of them work very hard. I recommend the food under the big white tent plus the pizza place where hot dogs and other sandwiches were served. They were delicious! I highly recommend visiting Friar's Bay where the beach and sand are beautiful. Spend the day!
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

old, clean and relaxing

Very clean, out of date, staff very friendly and accommodating. All inclusive means food. drink and room, there is very little else included if anything. Sand very course. Food good but repetitive, casino small no table games, several machines didn't work. Great place if you want to just kick back and relax, if you want to do things and be entertained go elsewhere. Easy walking distance to downtown Philipsburg. Mix of ages, mostly 50ish.
Stayed 7 nights in Jul 2017
Verified

8/10 Good

dave

Liked: Property conditions & facilities

beautiful bay view

overall great place ...not top shelf liquor,,,bartenders make better drinks wen u tip them .75% of staff friendly some of food servers not so friendly...nice entertainment getting guests involved...awesome infinity pool and beach loaded with chairs and umbrellas.front office staff very helpful....getting restaurant reservations very hard 2 nice restaurants on site but they alternate every other nite making reservations hard make them early wen u 1st get there.made resv at sister hotel chinese rest wen we arrived it was closed we ate at sports bar instead.food was good but repetitive all week at buffet.its a great place more intimate than larger resorts great location
Stayed 5 nights in Jul 2017
Verified

6/10 Okay

Kris

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs a makeover.

The staff at this hotel needs to be a little bit friendlier especially at the front desk. The rooms at this resort need a serious up date, my bathroom smelled like feces half the time and it was nearly impossible to get out of the tub. Impossible to get reservations with the kiosk but the food was good overall.
Stayed 4 nights in Jul 2017
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms had roaches and a horrible order to them.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

TY.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT PLACE, GREAT PEOPLE

STAFF VERY FRIENDLY, ROOMS CLEAN. CLOSE TO BEACHES, CLOSE TO E EVERYTHING, WILL GO BACK AGAIN. FIVE STARS!!!!!! THANKS. HARLEM NEW YORK.
Stayed 9 nights in Jul 2017
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small adult only all inclusive

All in all OK. Food was not terrible, service hit or miss. Some were very nice and some look miserable. Not much night life. Pools and beach nice and always had a chair available which is a plus. Nice for couples who want a quiet time.
Stayed 6 nights in Jul 2017