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Chaiya Palace Hotel

4.0 star property

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Photo gallery for Chaiya Palace Hotel

Outdoor pool
Front of property
Bar (on property)
Garden
City view from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208
  • Place, Riverside
    ‪7 min walk‬
  • Place, NagaWorld Casino
    ‪7 min walk‬
  • Place, Royal Palace
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Chaiya Suite

Chaiya Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Chaiya Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, pillow-top beds, minibar

Premier Triple Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Triple Room, 1 Bedroom, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Triple Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room

  • Sleeps 2

View all photos for Chaiya Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Chaiya Suite

  • Sleeps 2

View all photos for Premier Deluxe Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Double Room

  • Sleeps 2

View all photos for Premier Deluxe Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Family Room

  • Sleeps 3

View all photos for Premier Deluxe Family Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Deluxe Family Room

  • Sleeps 3

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About this property

Chaiya Palace Hotel

Hotel with a full-service spa, 6-minute walk to Riverside
This hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Change of towels is available on request
Chaiya Palace Hotel offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Kesar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Chaiya Palace Hotel, you're just a quick walk from Riverside. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, manicures and pedicures or body treatments at Kesar Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Riverside and Royal Palace
  • Airport pick-up shuttle service available for a fee
Chaiya Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Chaiya Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Chaiya Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (99 centimetre wide door)
  • Tile flooring in room

More

  • 15 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.5 per person
  • Airport shuttle fee: USD 15 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 102 out of 116 reviews
Rating 8 - Good. 13 out of 116 reviews
Rating 6 - Okay. 0 out of 116 reviews
Rating 4 - Poor. 1 out of 116 reviews
Rating 2 - Terrible. 0 out of 116 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities
it was lovely and staff were awesome
Stayed 1 night in Aug 2025

10/10 Excellent

THANH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A valued choice

Great services! Very good breakfast!
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel

Great boutique hotel with friendly and accommodating staff. Location and values are excellent. Will definitely come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 3 nights in Jul 2025

10/10 Excellent

JIN PYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price is very resonable and all staffs are very kind
Stayed 1 night in Jul 2025

10/10 Excellent

Malti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful- very clean and well maintained. The staff in the whole hotel were excellent. Will definitely recommend the hotel and stay there myself when I return to Phnom Phen. Have to mention the lovely pool and phenomenal view from the skybar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Highly recommend this hotel - very clean & spacious rooms, comfortable bed, enjoyable breakfast (with western and Asian options), staff very helpful. Perfect location being walking distance to Royal Palace, river front, restaurants, etc. The rooftop pool was a refreshing finish to the day or just to laze around. My only complaint was the lack of hooks to hang towels up (outside of shower). We were on the 6th floor and heard no traffic.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staff, nice pool.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chaiya Palace is an excellent place to stay. The staff is very helpful, pleasant, and excellent. The breakfast was great and staff very attentive. The location is great and walkable to many locations. Tuk tuk’s available if you need a ride anywhere. The rooms are very clean, bright and large. We booked for 4 nights and then added 5 more nights. I totally recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kishan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and super helpful, nothing was too much trouble. Would definitely recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Good location nice views and friendly helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location and the views from the rooftop. The staff were really helpful and friendly. Food was great, we had the buffet breakfast. Room was clean and comfy. There is secure parking a short walk away if you end up renting a scooter.
Stayed 6 nights in May 2025

10/10 Excellent

sophea, Peabody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property was great. The staff was awesome and was always there when needed. The rooms were nice and the views were great.
Stayed 13 nights in May 2025

10/10 Excellent

Grant

Great place! MUCH CHEAPER to book direct. Expedia is the worst.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel it was in a great area near the royal palace. The room was great and an amazing shower. The staff were fantastic and helpful. Breakfast was great and yummy. I loved the pancakes and eggs benedict. The pool was great only downside was having to walk up to pool. Would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! Great views (and food) from the restaurant and pool, clean and spacious rooms, very comfy beds. All the staff we encountered were so kind and helpful. I also recommend the spa, it was lovely!
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! The room was beautiful. The location was so convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, clean, friendly and brilliant breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmin, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stands out from the crowd!

A thoroughly amazing stay in a modern, well thought out and presented hotel with the friendliest staff ever. Its position in the city was excellent; the main sites were easily accessible on foot, a largish supermarket was handy and the views from the rooftop pool and bar were spectacular. Breakfast was brilliant too in the roof top restaurant.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all would like to thank every one at the chiya palace hotel for making part of our stay a wonderful one . Excellent Hotel in the heart of Phnom Penh close to so many restaurants and coffee shops, Grand palace, temples,mall and night markets and mekong river, the staff is so friendly and helpful, the food and drinks are so good and we enjoyed the pool and the view , I highly recommend this hotel this is definitely not my last time I will surely be back thank you once again ... Jasmin and Erick