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Emeraldgems Premium Residence

3.0 star property
VIP Access

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Photo gallery for Emeraldgems Premium Residence

Outdoor pool
Premium bedding, down duvets, desk, free WiFi
Reception
Standard Room | Bathroom | Shower, free toiletries, towels, soap
Superior Room, 1 King Bed | Premium bedding, down duvets, desk, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
172 Street St 19z, Phnom Penh, Phnom Penh
  • Place, Royal Palace
    ‪3 min walk‬
  • Place, National Museum of Cambodia
    ‪3 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Premium bedding, down duvets, desk, free WiFi

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Premium bedding, down duvets, desk, free WiFi

Deluxe Double Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down duvets, desk, free WiFi

Superior Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Emeraldgems Premium Residence

An outdoor pool, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel.
Emeraldgems Premium Residence offers 17 air-conditioned accommodations with complimentary bottles of water and free toiletries. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Emeraldgems Premium Residence, you're just a quick walk from Royal Palace. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Steps from Royal Palace and 10 minutes on foot from Riverside
  • Airport shuttle service available for a fee
Emeraldgems Premium Residence offers its guests an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Phnom Penh hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 2.50 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 3.50 to 8 for adults and USD 3 to 5.50 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.5 to 8.00 for adults and USD 3.00 to 5.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 6 to 12 years old)
  • Nearby parking fee: USD 2.5 per day(492 ft away; open 24 hours)
  • Rollaway bed fee: USD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Emeraldgems Premium Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Emeraldgems Premium Residence Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good AC
Stayed 5 nights in Feb 2026

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities
Great hotel. Room was big very clean, everything you need for a stay in phnom penh. Swimming pool was a nice binus
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 8 nights in Feb 2026

10/10 Excellent

Kristeen

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, comfortable bed. Ac working well. Good breakfast
Stayed 2 nights in Feb 2026

8/10 Good

Anisoara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Belle chambre avec la clim. Calme j' ai bien dormis Belle piscine Le moins Pas d ascenseur compliqué avec une grosse valise . Personnel gentil
Stayed 4 nights in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Inexpensive hotel in Central Phnom Penh. Large rooms especially those overlooking the pool. Breakfast is collected from """Cafe Bora""" Just a minute away - take a walk there yourselves as they have such an array of drinks & foods. Freshly squeezed juices. Delightful ( best cafe in the area)
Stayed 3 nights in Feb 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. It was my first time to pnhom phenh so I don't have much to compare to. I had bad allergies here, but I don't know if it was the bedding, AC, or just local air quality. Food was pretty good. Service was pretty good. Pool is very nice. There's a funny cat guarding the place. The tuk tuk guys in the street are super annoying, I called Grab everyday instead out of spite. No serious issues with noise. The rooms door was a big pain.
Stayed 2 nights in Feb 2026

10/10 Excellent

prentice

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and nicest staff to
Stayed 14 nights in Jan 2026

10/10 Excellent

Harrison

Stayed 1 night in Jan 2026

10/10 Excellent

Chen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Staff was lovely location was good rooms clean breakfast was really good
Stayed 2 nights in Jan 2026

8/10 Good

BEVERLY

Stayed 1 night in Jan 2026

8/10 Good

Sothear, Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service
When I arrived the pool was green-ish, and I guess they were installing something because there were wires hanging out. I never did get to go in because it was never ready. The hot water takes a long time to warm up. The staff was however very friendly and the manager quite accommodating. The bed was comfortable, and air-conditioning worked very well. The location is very convenient even though it sits in a narrow cul-de-sac. I never felt unsafe to be there. I never did try their full-service spa, and I saw no indication that there was one available when in the lobby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mercy

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities
Le bâtiment (hauts plafonds) et le patio arboré au calme et si proche du centre.
Stayed 5 nights in Feb 2026

8/10 Good

Trygve

Travelled with group
Liked: Cleanliness, amenities
No safe in the room. But great service, very helpful staff
Stayed 3 nights in Feb 2026

8/10 Good

FREDERIC

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chambre simple au calme Très belle piscine
Stayed 1 night in Feb 2026

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities
A nice, small hotel in a quite area. Close to the riverfront. The staff was friendly and helpfull.
Stayed 5 nights in Jan 2026

8/10 Good

Chin Heng

Stayed 2 nights in Feb 2026

10/10 Excellent

Nils Arne

Liked: Cleanliness, staff & service, amenities
Great for the price, very friendly and helpful staff. The rooms are clean, breakfast was nice and it's also quite central. I ended up extending a few days.
Stayed 2 nights in Jan 2026

8/10 Good

fabienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bon hôtel, très bien situé, l'accueil du personnel était très bien. La chambre extrêmement grande et avec air conditionné et fan. Parfait. Une bouilloire et du café nous attendait dans la chambre. Nous avons eu la chambre avec balcon situé côté rue. Pas de bruit particulier.
Espace extérieur
Hall
Stayed 2 nights in Jan 2026

8/10 Good

Minka

Travelled with family
Liked: Cleanliness, amenities
Siisti huone, hyvä sijainti ja aamupala. Aivan ihana pieni hotelli.
Stayed 3 nights in Jan 2026

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026