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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Exterior
Free daily full breakfast
Outdoor pool
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Place, Arizona Biltmore Country Club
    ‪6 min drive‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪6 min drive‬
  • Place, Biltmore Fashion Park
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(110 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,014 reviews
The price is €79
includes taxes & fees
1 Oct - 2 Oct
Best Western North Phoenix Hotel

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel in Phoenix with free breakfast and fitness centre
An outdoor pool, a fitness centre and Access to hot tub are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western InnSuites Phoenix Hotel & Suites gets high marks from our customers. During your stay, you'll be close to Biltmore Fashion Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from Grand Canyon University and 13 minutes from Phoenix Convention Center
  • Dogs welcome for a fee (restrictions apply)
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 33.77 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Maxine

Ok place to stay.

Check in and out was easy. The room was clean however there’s plenty of dust around the bedding. The bed wasn’t comfortable and there were only three pillows. No amenities, only two towels for shower and hand wash. Fridge wasn’t working well. Breakfast was ok; no fresh fruits or juice. Parking was ample.
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay
Stayed 1 night in Jun 2025

6/10 Okay

ISAIAS JUNIOR

Travelled with family
Disliked: Cleanliness, amenities
It was ok. Not my favorite
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well kept! No issues checking in or out! Pool was amazing. Only thing was a little critter (centipede) decided to join us in our room. Other than that amazing experience!
Stayed 4 nights in Jun 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good basic hotel in need of renovations. Great area for stores.
Stayed 10 nights in May 2025

6/10 Okay

COURTNEY

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The woman that checked us in was amazing and that is the only reason for the 3 stars. If it was not for her i would give 1. The vending machine is too expensive, the pool does not get cleaned out, they never have towels, the room is outdated, garbage was left out our whole stay, breakfast was okay, parking is great, finding the place when not familar sucks. We could not even hook up a console to the tv. Gentalmen that gave us our extended stay charged us for the same price as staying for 2 days and never asked for room to be cleaned. I will say again the woman who checked us in was accomadating and amazing. The pool is open and theres no security. There were lights out. Seemed like i needed to bring protection and i did not.
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average hotel/room

Hotel room was pretty basic, not anything fancy. Lots of parking. Surrounding area is okay. Breakfast was pretty bad with almost no options available. Pool area is okay.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Terrible

The front desk was being helpful but the housekeeping didn't do their jobs and we had to ask for towels 3 days in a row to get some and toilet paper. The beds were all uncomfortable and it was painful to get out of them in the morning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cheryl, Phoenix

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Stayed 1 night in May 2025

6/10 Okay

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is wonderful, the rooms are clean, just this time the air conditioning did not work, I ended up in a different room which the refrigerator did not have a freezer section and I needed to keep my ice packs frozen. Breakfast sucked.
Stayed 1 night in Jun 2025

6/10 Okay

heather

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean, comfortable furnishings. A-plus for the air conditioning! At check-in, my credit card was charged a $50 deposit, which I had not been told about until I asked, so that was a bit disappointing. All in all, a good stay at a nicely maintained property.
Stayed 1 night in Jun 2025

8/10 Good

Kathleen, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

8/10 Good

Yuriko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is conveniently located for our visit and the room was clean & comfortable. I rated poorly on staff & service because our check-in process was enitely unprofessional.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Manoj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel. Conveniences were a bit far
Stayed 1 night in May 2025

10/10 Excellent

Chad

Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 2 nights in Feb 2025

10/10 Excellent

lallen maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Stayed 1 night in May 2025

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only exception from a wonderful trip was; the broken microwave which I was told to use the one in the lobby 👀. And, the flagrant disregard of the staff to pick up excessive garbage outside of my room.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Stayed 3 nights in May 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025