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Best Western North Phoenix Hotel

2.5 star property

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Photo gallery for Best Western North Phoenix Hotel

Lobby
Laptop workspace, blackout curtains, iron/ironing board, bed sheets
Exterior
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Castles N' Coasters
    ‪5 min walk‬
  • Place, Rose Mofford Dog Park
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Wet Bar

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

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About this property

Best Western North Phoenix Hotel

Along with an outdoor pool, this hotel has a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

Bathrooms include baths or showers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western North Phoenix Hotel. During your stay, you're just a quick walk from Rose Mofford Sports Complex. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Castles N' Coasters and 7 minutes from Arizona State University-West Campus
  • Pets welcome for a fee (restrictions apply)
Best Western North Phoenix Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Best Western North Phoenix Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Best Western North Phoenix Hotel.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daun, Eaton

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist and room
Stayed 1 night in Nov 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, housekeeping was efficient
Stayed 2 nights in Nov 2025

10/10 Excellent

Arnoldo

Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast menu; clean room; comfortable bed; efficient check in. Check out guy was not friendly and I could not get an itemized receipt from him. The e-mailed receipt was not itemized, either.
Stayed 3 nights in Nov 2025

4/10 Poor

Wayne

Liked: Cleanliness
Too much noice at night. Noise continued to 2:00 AM.
Stayed 3 nights in Nov 2025

8/10 Good

Garrett

Stayed 3 nights in Nov 2025

4/10 Poor

Eric

Stayed 1 night in Nov 2025

6/10 Okay

Linda, Gig. Harbor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Nov 2025

10/10 Excellent

staci

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice staff. Older building but clean
Stayed 3 nights in Nov 2025

8/10 Good

Ghazal

Liked: Cleanliness, amenities
Great breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Shane

Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The check-in lady was courteous and friendly. She gave us several restaurant recommendations. The room was clean and quiet.
Stayed 1 night in Nov 2025

8/10 Good

Larry

Friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

Janine

Liked: Cleanliness, property conditions & facilities
Bed was very uncomfortable and hot tub was only lukewarm.
Stayed 3 nights in Oct 2025

8/10 Good

Edwin

Stayed 2 nights in Nov 2025

2/10 Terrible

Deron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Mean & aggressive management. 1st time in 30 years of business travel. Something is off here
Stayed 1 night in Nov 2025

6/10 Okay

David

Check-in clerk was rude
Stayed 1 night in Nov 2025

10/10 Excellent

Deron

Stayed 1 night in Nov 2025

10/10 Excellent

travis

Stayed 2 nights in Nov 2025

6/10 Okay

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and nice room
Stayed 1 night in Nov 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was hot and edible
Stayed 1 night in Nov 2025

4/10 Poor

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, & breakfast was good, with lots of options & fresh food. The parking area was well lit & had plenty of spaces for the guests while we were there. It was really quiet in the building which was nice. We didn't get a chance to use the pool unfortunately, but we did get a chance to sit outside near the pool, while eating breakfast & others were swimming while we ate. It looked clean & the area around it was well kept. I would stay definitely stay here again!
Stayed 2 nights in Oct 2025