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DoubleTree by Hilton Phoenix - Gilbert

Property class: 4

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Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

A swimming pool with lounge chairs and umbrellas, a hot tub, and a building in the background.
Exterior
A spacious lobby with a high ceiling, a central round table, two sofas, and a large abstract painting.
A modern dining area with white tables and chairs, large windows, and a pool view.
An outdoor patio with round tables, string lights, and a backdrop of palm trees and flowers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1800 S Santan Village Pkwy, Gilbert, AZ, 85295
  • Place, SanTan Village Marketplace
    ‪15 min walk‬
  • Place, SanTan Village
    ‪15 min walk‬
  • Place, AZ Ice
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large flat-screen TV mounted on a wooden cabinet, a comfortable armchair, and a small side table.

Standard Room

8.4 out of 10
Very good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a sofa, a chair, and a desk.

Standard Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A bathroom with a marble countertop, a white sink, a mirror with a lighted frame, and a towel rack.

Standard Room

8.0 out of 10
Very good
(57 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

A modern hotel room with a large flat-screen TV mounted on a wooden cabinet, a comfortable armchair, and a small side table.

Junior Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A sofa with a patterned fabric and a dark cushion.

Standard Room

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large flat-screen TV mounted on a wooden cabinet, a comfortable armchair, and a small side table.

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

A modern hotel room with a large flat-screen TV mounted on a wooden cabinet, a comfortable armchair, and a small side table.

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a bed, a desk, a chair, a TV, and a view of the mountains.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a view of the mountains.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

A hotel room with a bed, a sofa, a desk, and a chair.

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior King Suite

A hotel room with a bed, a television, a desk, a chair, a sofa, and a picture on the wall.

Junior King Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Santan)

A bathroom with a marble countertop, a white sink, a mirror with a lighted frame, and a towel rack.

Suite, 1 King Bed (Santan)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hyatt Place Gilbert
Santan Village
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,073 reviews
The price is €87
includes taxes & fees
3 Sept - 4 Sept
Hyatt Place Gilbert

About this property

DoubleTree by Hilton Phoenix - Gilbert

This hotel features 2 outdoor pools, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
DoubleTree by Hilton Phoenix - Gilbert offers 121 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Gilbert hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Phoenix - Gilbert. During your stay, you're just a quick walk from Topgolf. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from SanTan Village and a few minutes from Gilbert Arizona Temple
  • Cats and dogs welcome for a fee
As a guest of DoubleTree by Hilton Phoenix - Gilbert, you'll find 2 outdoor swimming pools, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Phoenix - Gilbert also features gift shops/newsstands, coffee/tea in common area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gilbert hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:00 AM and 10:00 AM.
Brocks – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults and USD 10.00 to 12.00 for children
  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay) plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again. Food was good staff was friendly room was clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gina Caramella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at hotel, no issues.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool & fitness centre were two amenities used daily. Great value
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cecilia

Liked: Amenities, property conditions & facilities
We had a great stay. The restroom could have been a little bit more cleaner.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Excellent staff, breakfast in the restaurant was delicious.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Adaora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very conscientious, polite, and professional.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. Well keeped and a great bar area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Juli

Liked: Cleanliness, staff & service
Room very clean, staff wonderful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Have stayed here before. The hotel is in a great location and has everything you need. Hotel overall is showing some age, but staff was great and the room was comfortable. Would stay again without question.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and everything needed, our only complaint would be the sun shade didn’t work and we got to watch the AZ sunrise
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, especially David at the front desk and Laura at the bar. The only complaint I would have would be the parking. We will be using this hotel in the future.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was perfect, as was the room. Front desk staff- David, Sandra, and Alyssa- all made the stay first class and were extremely hospitable. Will definitely book here again next time I am in the Valley.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lizette

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and clean. We would definitely stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the room except some electrical outlets did not have power. Facility was great, clean, and staff was super!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good place, nice staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kimberle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast fresh daily, didn't go to the bar. I asked for a king and got double beds and whomever was over me had kids running through their room at 6 in the morning EVERY morning like they were on a basketball court, and when it was reported NOTHING happened.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

reinaldo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
when I check in no room available , the shower didn't work . Ac in that room was very loud 😳 . that why I check out sooner not happy
Stayed 3 nights in May 2026
Verified review

4/10 Poor

reinaldo

Liked: Cleanliness, staff & service
Disliked: Amenities
didn't try no continental breakfast
Stayed 1 night in Apr 2026