See all properties

Holiday Inn Phoenix - Chandler by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
Property amenity
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot tub
  • Room service
  • Housekeeping

Explore the area

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪10 min walk‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool

Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1005)
The price is €77
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Hampton Inn & Suites Phoenix Chandler-Fashion Center AZ

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, Access to hot tub and self parking.
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Phoenix - Chandler by IHG. During your stay, you'll be within walking distance of Ocotillo Golf Resort. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Chandler Center for the Arts and 9 minutes from Chandler Fashion Center
  • Pets welcome for a fee
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Spoke Cafe – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 920 reviews
Rating 8 - Good. 207 out of 920 reviews
Rating 6 - Okay. 74 out of 920 reviews
Rating 4 - Poor. 37 out of 920 reviews
Rating 2 - Terrible. 32 out of 920 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Nice hotel close to family great value. Better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Property located in a great area with access to shops and supermarkets. Area is very good for active individuals with walking trails and bike paths.
Stayed 4 nights in Apr 2025

8/10 Good

Steph

Stayed 4 nights in Mar 2025

6/10 Okay

Anthony

Stayed 4 nights in Mar 2025

2/10 Terrible

TIMOTHY

Stayed 4 nights in Feb 2025

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is disgusting!! We were out in a room that we did NOT request, the bar has been closed since November, 2024, which you NEED just to stay at this facility! Went to sit in the jacuzzi & it was filled with mold, algae, amoebas…totally disgusting!!! Staff is clueless! There is clearly no management for this facility! Will never stay at a Holiday Inn again!
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Kasey

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

MAURICE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in front desk clerk informed us there is a 5.00 per day parking fee.When we checked out that fee turned out to be 12.00 per day .Also when checking in we were informed the restaurant and bar are closed indefinetly.Arriving to our room the sink water faucet blurted out air then began running brown dirty water.I notified front desk and they informed me to let it run for a while to clear up, apparently water system was down.Over priced insult is what I call this place.Surprised Holiday Inn at Ocotillo fell below a Motel 6 standards .I give this Hotel a big thumbs down and a middle finger up.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

8/10 Good

Rick

Business traveller
Liked: Cleanliness
Great location for things in and around the south Phoenix metro area.
Stayed 1 night in Feb 2025

10/10 Excellent

Denese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly & accommodating. Suite was clean & has a fridge & microwave & plenty of room to relax. Love the Dove products provided. Strip mall across the street for shopping & eating but we tried St A’s across the parking lot & had an awesome meal & drinks!
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Not as good as other Holiday Inn.

Front desk lady was too rude. We were waiting for checkin for more than 40 min. Here attitude was obnoxious. Rooms are not as par as other Holiday Inn.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, accessible room comfortable.

Hotel stay was good. The accessible room we had was the perfect set up. Room and bathroom was clean, bedding was good. Only 2 things I mention for improvement: we showered at various times and each time we showered, all we got was Luke-warm water, no hot water. Also, there was a group of hockey players and their parents in town for a hockey tournament and the children were allowed to run loose all over the property without adult supervision and they were quite loud in the hallway and I had to talk to them each night around 11:00 p.m. The adults in the group were allowed to be very loud in the pool area until 11:00, even though pool hours ended at 10:00, and they were also very loud in the lobby each night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel and Lottie, Independence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe at this location and felt pleased with my stay. My room was really nice and clean. It was quiet. Numerous food and shopping options to walk to right from the hotel. I wish there was a free breakfast option and that actual creamer and not powdered creamer was provided with the coffee maker in the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but needs some love

Bar was closed and WiFi didn’t work.. no booze and no porn
Stayed 2 nights in Jan 2025

2/10 Terrible

Diana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again. Late arrival, slow checkin. Rude.

I booked it last minute because I was very tired from driving. I arrived at 10:30 PM only to find the manager talking about her alcohol problems with a guest checking in just in front of me. The manager took an extraordinarily long time to discuss some type of heartburn treatments with the person in front of me. I had to politely interrupt to remind them that it was late, and I would like to check in to get to bed. The manager behind the desk, seemed insulted and bothered by my request. She was very rude and by the time I got to check in she reported there was no Wi-Fi and so I asked if possible to waive the $12 parking fee and she said no. Parking was far from my room and it was raining out so that took some time by the time I got my key. I will never stay here at this property again, and Holiday Inn hiring such a poor Management in charge, I will think twice about staying at any Holiday Inn.
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in a whole was good. I didn’t like the idea of paying for parking every day in a suburban area with lots of area. The staff was friendly especially maintenance. I’m sure because of staffing the restaurant was closed except for breakfast. In other properties like this one is was free. Room was nice and housekeeping was efficient.
Stayed 7 nights in Jan 2025