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SureStay Plus Hotel by Best Western Tempe University

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Bar (on property)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Place, Arizona State University
    ‪3 min drive‬
  • Place, Desert Botanical Garden
    ‪3 min drive‬
  • Place, Phoenix Zoo
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with free breakfast and 24-hour business centre
An outdoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. This individually furnished accommodation has separate dining areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Tempe University. During your stay, you'll be within walking distance of Arizona State University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes mini golf
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 2-minute drive from Arizona State University and a few minutes from Desert Botanical Garden
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

Reviews

SureStay Plus Hotel by Best Western Tempe University Reviews

6.6

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 1128 reviews
Rating 8 - Good. 200 out of 1128 reviews
Rating 6 - Okay. 200 out of 1128 reviews
Rating 4 - Poor. 170 out of 1128 reviews
Rating 2 - Terrible. 205 out of 1128 reviews

Reviews

2/10 Terrible

Zheng

Disliked: Cleanliness, staff & service, property conditions & facilities
We experienced severe hygiene problems during our stay. Both my young child and I were bitten by bed bugs. I found black spots on the bedding and had photos as evidence. The hallway and areas near the elevator were also dirty with trash left out. When I reported the issue, the front desk refused to provide any written confirmation and said the manager was unavailable. This was extremely upsetting and ruined our travel plans. We had to cancel our next hotel because of the bites and health concerns. I do not recommend this property, especially for families with children.
Stayed 2 nights in Jul 2025

10/10 Excellent

Will

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and close to the airport, just what I needed for 1 night.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything looks poorly repaired … and didn’t realize it’s between several adult strip clubs
Stayed 2 nights in Jul 2025

6/10 Okay

Sandra

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Sharon

Travelled with family, Travelled with group
Disliked: Cleanliness
In the past the property and staff were excellent. This last visit was deplorable. Card reader to our rooms we're not working, microwave was not working, No hot water for showering, and lastly. The elevator was not working, for the rest of stay. Had to call the fire department to exit the property. Some how I managed to still have a great Birthday Party. Anyone reading this post. Call in advance, before booking if you're interested in staying at this hotel. I'm giving you fare warning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasmyne

Stayed 1 night in May 2025

4/10 Poor

Stephany

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
From desk are nice. Property is good for an overnight stay. Long term don’t recommend. You have to request housekeeping, and they don’t clean they just change towels and remove trash. Beds are comfy. Other than that breakfast is the same everyday
Stayed 8 nights in Jun 2025

2/10 Terrible

leylasimone**

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

6/10 Okay

Romel

Business traveller
Liked: Cleanliness
Stayed 5 nights in Jun 2025

8/10 Good

PAUL, Long Beach

Crackhead hangout
Stayed 1 night in Jun 2025

10/10 Excellent

Brittnay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not cleaned. Leaky pipes. Felt like a halfway apartment. Didn't have supplies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Delfino

Liked: Cleanliness, staff & service, room comfort
No hot water, key sistem down, no toilet paper, wall have a hole, wire hang out from wall.
Stayed 1 night in Jun 2025

10/10 Excellent

Dougladson

Stayed 3 nights in May 2025

10/10 Excellent

Tina M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, perfect for my family size
Stayed 3 nights in May 2025

2/10 Terrible

Cleire

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The online ratings of this hotel are not correct. It should be rated a 2-star hotel. Trash all around the property... Rooms were nonetheless clean but we will never again stay here! There also is not a daily room service. Very meager room towels. The bed was comfortable enough but we felt terrible there!
Stayed 3 nights in May 2025

6/10 Okay

John

Travelled with family
Disliked: Staff & service, property conditions & facilities

Leaks.

We booked for the kitchenette and what we got suited the purpose. Check in was fast, as the staff did not engage at all. Our toilet ran constantly and the bath tub leaked. The pool had no towels available and when we requested some not enough for our family was provided.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Erika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically avoid reviews in general more so negative ones, because I feel bad for the owners. I usually give them the benefit of the doubt, thinking that maybe I stayed there on a bad day. However, I felt it was necessary to leave a review this time for the sake of anyone considering booking this place. DO NOT book here! The pictures and profile of this place do not match the actual accommodations. As soon as you walk in, there is an overpowering smell of cleaning products. They seem to be trying to mask other unpleasant odors by using excessive cleaners. My room was dirty; it had a hole in the wall and hair was in the sheets of another room.This place did not feel safe at all. It has a vibe that resembles a hotel used for illicit activities, especially since there is a strip club just a block away. There were homeless individuals walking the streets, and in the corner of the hotel's parking lot, there were men drinking and smoking. I highly discourage anyone from staying here, especially if traveling with children. I did not stay here I ended up leaving this place and booking another place, the Embassy Suites by Hilton, and the price difference was only about $20 in a safe location Well worth it ! Do your research you’ll find a way better place at the same cost, trust me I regret not doing mine beforehand.
Stayed 1 night in May 2025

10/10 Excellent

THOMAS

Liked: Staff & service
Stayed 4 nights in Apr 2025

2/10 Terrible

Gurudutt

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely dirty & horrible property. The worst that I have seen in my life so far ! Even after a month they haven’t refunded the security deposit of $100 ! This means that they are not reliable, trustworthy & are thieves !
Stayed 3 nights in Apr 2025

6/10 Okay

Muhammad

Liked: Staff & service, amenities
Good and relaxing
Stayed 3 nights in Apr 2025

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if it was gated but very accommodating and greatly appreciated the upgrade when sold out upon arrival
Stayed 2 nights in May 2025

2/10 Terrible

Isaac

Stayed 1 night in May 2025