4/10 Poor
Gary
5 Mar 2025
The check-in process is overly complicated, even the "passcodes" they give are arbitrarily long. I booked and PAID through Expedia, but was still charged by the property for the same stay....They double charged me....Then I had to spend far too much of my time (my hourly earnings are more than nightly rate) to get the charge removed (so really bow I've lost more money).....Even better, the front desk can't do anything to help with the fees and has no visabability. So I waste hours and calls fixing this. FAIL
Gary
Stayed 1 night in Feb 2025