The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Restaurant
Exterior
Front of property – evening/night
Terrace/patio
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

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401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Clarendon Hotel & Spa, BW Signature Collection

Art Deco hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and Access to hot tub are on-site. Change of towels is available on request
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets. 42-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Clarendon Hotel & Spa, BW Signature Collection. During your stay, you'll be within walking distance of Saint Joseph's Hospital and Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a computer and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from Saint Joseph's Hospital and Medical Center and a 2-minute drive from VA Hospital & Medical Center
  • Dogs welcome for a fee
The Clarendon Hotel & Spa, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness centre, a terrace, and multilingual staff are also featured at The Clarendon Hotel & Spa, BW Signature Collection. Free self parking is available.

This 3.5-star Phoenix hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Pied Piper – On-site bistro.
Pied Piper – This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pied Piper
  • Pied Piper

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 111 out of 279 reviews
Rating 8 - Good. 40 out of 279 reviews
Rating 6 - Okay. 60 out of 279 reviews
Rating 4 - Poor. 33 out of 279 reviews
Rating 2 - Terrible. 35 out of 279 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Marie

The stay there was ok
Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

4/10 Poor

Rufence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is run down and needs lots of renovations, little to no ammenites and the room was such a disappointment, the bed was old and the place was unclean. Management needs to improve this place because it's in a great location.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jaehla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

john

Travelled with family
Arrived at 2.50 did not get a room until 4.15. There were 4 groups waiting for a room.
Stayed 1 night in Oct 2025

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The property smelled from the moment you entered the lobby. The smell carried throughout and into the rooms. The smell made you sick it was so pungent.
Stayed 1 night in Oct 2025

6/10 Okay

Blake

Liked: Cleanliness, staff & service
I was just disappointed for the price of the room. Everything was very minimal and appeared poorly decorated. I’ve been to the Clarendon before and enjoyed my stay. It seems to have declined heavily in the last few years.
Stayed 1 night in Oct 2025

4/10 Poor

Miguel

Liked: Cleanliness, staff & service

Staff was amazing, room had a few issues with.

Start of the day with greeting of staff which was immediately with a welcoming smile. After checking I had few issues with my key card but no biggie I was helped out with that problem immediately. I do recommend double check of not only room condition (which mine was great), but as well to assure all appliances, outlets, ac, ect… are functional before renting it out to the next guest.
Stayed 1 night in Oct 2025

4/10 Poor

Hilda

Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Gilbert, Phoenix

Stayed 1 night in Oct 2025

4/10 Poor

Manuelita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s no good !! so expensive !!
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Travelled with family, Travelled with group
Liked: Room comfort
Everything was nice although the bathroom looked a bit unsanitary and the couch had hair in it…
Stayed 1 night in Oct 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Dong Sheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Jordan

Stayed 1 night in Oct 2025

8/10 Good

Joshua

Stayed 1 night in Oct 2025

2/10 Terrible

Stewart

Disliked: Amenities
No hot water, no restaurant or bar, funny smell and peeling wall paper. Looks like it was a great place, but dying from neglect. The manager was nice about refunding and we found somewhere else for 1/2 the price without issues.
Stayed 1 night in Oct 2025

6/10 Okay

Mario Patricio

Stayed 4 nights in Oct 2025

4/10 Poor

Marcus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
When we drove up to the property we decided to stay somewhere else, we decided to take the loss, felt very unsafe at this property, too many homeless in parking lot!
Stayed 1 night in Sep 2025

2/10 Terrible

Myasia Divynne-Queen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping came once, elevator out of service, restaurants/ breakfast closed, wifi was very slow, The lamps was flicking all day which was the only light that was in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 2 nights in Sep 2025