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Palma Resort Phu Quoc, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Palma Resort Phu Quoc, Trademark Collection by Wyndham

Minibar, in-room safe, soundproofing, free WiFi
Beach bar
Reception
View from room
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
To 5, Tran Hung Dao, Khu Pho 7, Duong Dong, Phu Quoc, An Giang, 92000
  • Place, Long Beach Center
    ‪19 min walk‬
  • Place, Phu Quoc Night Market
    ‪4 min drive‬
  • Place, Dinh Cau
    ‪9 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Pool View

  • Sleeps 2
  • 2 Single Beds

Family Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Pool View

  • Sleeps 2
  • 2 Single Beds

Family Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Outdoor pool, pool loungers
Azura Resort Phu Quoc
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 9 reviews
The price is €49
includes taxes & fees
15 Jan - 16 Jan 2026
Azura Resort Phu Quoc

About this property

Palma Resort Phu Quoc, Trademark Collection by Wyndham

Hotel with an outdoor pool, near Phu Quoc Night Market
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Palma Resort Phu Quoc, Trademark Collection by Wyndham offers 85 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Palma Resort Phu Quoc, Trademark Collection by Wyndham, you'll be within walking distance of Phu Quoc Night Market. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Palma Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Phu Quoc Night Market and 9 minutes from Phu Quoc Beach
  • Airport shuttle service available for a fee
Palma Resort Phu Quoc, Trademark Collection by Wyndham offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Palma Resort Phu Quoc, Trademark Collection by Wyndham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Phu Quoc hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Palma Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Beach Bar – This café is located on the beach. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 100,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Palma Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 1000000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 300000 per vehicle (one-way)
  • Self-parking fee: VND 100000 per day
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palma Resort Phu Quoc, Trademark Collection by Wyndham offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palma Phu Quoc
Palma Phu Quoc Resort Hotel
Palma Phu Quoc Resort Phu Quoc
Palma Phu Quoc Resort Hotel Phu Quoc

Palma Resort Phu Quoc, Trademark Collection by Wyndham Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 7 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

7.6/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this place.

The room they gave us was disgusting. The bathroom is located outside the bedroom with holes that the neighbouring room can technically see us showering and with no A/C. The breakfast was disgusting due to them leaving food out with fruit flies everywhere. Everything we needed such as remote for the tv and hair dryer, we had to ask for it. I would not recommend this place.
Stayed 4 nights in Jan 2025

6/10 Okay

Derek, Canada

Travelled with group
This property's main selling point is its large swimming pool, which is quite nice. Outside of that, the rooms are quite basic and the location is a bit off the main road. Our fridge didn't work and we had to get a replacement. Breakfast was very basic and busy with lots of Russian and Chinese families staying at the resort. There are likely better options with better locations for the price.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Taxidriver had a difficulty to drive to Palma hotel since no sign and wayfinding hotel. It is inconvenience for guests since no Kleenex tissue, no hotel guide in the room ( i.e. fee charged for each time exchanging tower)
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Average

Average hotel for the price .
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall it is a nice hotel to stay. The staff were very nice. We only had breakfast and it is more designed to asian or russian customers than west. There was enough fruite and bread get have if you are not keen tradational cooked vietnamies breakfast. 10 min walk to the beach.
Stayed 13 nights in Dec 2018

8/10 Good

Alvina, Kuala Lumpur, MY

Liked: Property conditions & facilities
Disliked: Staff & service
Check-in process wasn't smooth due to staffs couldn't speak English, only one of them willing to try to communicate with us, the rest of them just push the responsibility to one another. Overall environment/room was quite pleasing - room & toilet can be cleaner; breakfast is disappointed - less choices, number of guests more than quantity of food provided; amazing swimming pool though! Distance to beach is a bit further than expected. P/s: pictures shown online are exactly the same in reality :)
Stayed 7 nights in Dec 2018

10/10 Excellent

John, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place. Although it's a bit off the beach, the beautiful pool more than makes up for that. Very friendly staff, but not a lot of English so it was tough to get help on excursions. Average buffet breakfast, but a very accommodating chef was on had to whip up anything you wanted.
Stayed 5 nights in Nov 2018

4/10 Poor

Son Tung

Disliked: Cleanliness, staff & service, property conditions & facilities

Hold deg unna dette stedet

Da jeg kom kl 21, så var resepsjonen helt mørkt. Det var en mann som kom bak resepsjonen og ba meg vente litt. Så gikk han... 10 minutter senere kom en dame med managerskilt og jeg sa jeg skulle sjekke inn. Ho var ikke blid og kunne verken engelsk eller vietnamesisk. Hun snakket russisk og prøvde med Google translate....til ingen nytte. Ho også sa at jeg måtte vente litt til. Da hadde det allerede tatt 20 min. 5 minutter senere kom resepsjonisten. Han fikk skikkelig kjeft av manageren rett foran meg. Helt forferdelig! Endelig fikk jeg sjekket inn, puh! Dette varvåpenbart et hotell så og si kun for russere.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Siisteys oli plussaa. Henkilökunta puhui huonosti englantia, mikä vaikeutti palvelua. Iso miinus altaalla olevat aurinkotuolit, joissa ei ollut pehmusteita. Allaspyyhkeet piti kuulua hintaan, mutta maksoikin 20.000 vnd. Onneksi oli omat pyyhkeet mukana.
Stayed 13 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Vannaly

Liked: Cleanliness, staff & service
L’accueil est chaleureux, les personnels sont gentils. La chambre que nous avons eu au début sent mauvais odeur, il nous a changé une autre chambre, problème de serrure, encore une autre chambre mauvais odeur. L’hôtel est très en retrait par rapport à la rue principale et trop loin de marché de nuit
Stayed 6 nights in Jan 2019

6/10 Okay

Kaija

Liked: Cleanliness
Disliked: Staff & service, room comfort
hotelli uusi ja kehitettävää on melkoisesti esim. aamupalan taso oli huono. Henkilökunnasta vain muutama puhui englantia jotenkin. hotellin alue siisti uima-allasta lukuunottamatta, vesi sameaa ja likaista. Lähiympäristö erittäin roskainen, taitaa olla saaren ongelma. Lähiranta Long beach roskainen, kauniita rantoja löytyy muualta saarella.
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
お風呂のお湯がたまにしか出ず困った事と、何の行き違いか間違った部屋を準備されてたのを、説得しるのが大変だった。 従業員の方達は、笑顔でとても良かったです。
Stayed 3 nights in Jan 2019

6/10 Okay

Hidetaka

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
2018年12月29日～2019年1月3日の5泊宿泊。スタッフは親切な方ばかりだが英語が通じるスタッフが少ない。(2~3名かな？）　従ってチェックインに時間がかかる。シーズンのピークだったからかもしてないが30分～50分は覚悟しておいたほうが良い。私は30分程度だったと思う。ホテルで知り合った日本人の方は50分くらいかかったらしい。施設は新しいので快適。プールサイドでのんびり過ごす、又はタクシー、スクータ等で外出前提の宿であれば問題なし。コンビニ、レストランも近くにあり便利。 ホテルでリゾート気分を楽しみたいのであればプライベートビーチのあるホテルを勧める。
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들 친절하긴한데 저녁6시이후엔 타월이나 샴푸 바디 등등 요청하면 용품관리직원없다고 안갓다줘용ㅋ 모든 곳들이 애매하게 멀어서 왠만하면 리셉션에서 오토바이 불러달라해서 원데이로 렌트해서 다니세용
Stayed 4 nights in Dec 2018

6/10 Okay

Essi

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
スタッフのレベルが低すぎる。 オーバーブッキングと言われ、チェックインまでに4時間かかった。、
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 5 nights in Dec 2018

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Mehr Schein als Sein

Neueres Hotel auf der dem Strand gegenüberliegenden Strassenseite. Beim Check Inn mussten 100 Dollar Kaution hinterlegt werden. Die Zimmer sind geräumig und sauber. Bei der Übernahme vom Zimmer musste eine Inventur Liste unterzeichnet werden. Das Restaurant bietet nur ein Einheitsmenü für Lunch und Dinner an und ist überhaupt nicht einladend sowie auch das inkludierte Frühstück. Haben vier Nächte gebucht und bezahlt und sind nach zwei Nächten freiwillig und ohne Rückerstattung wider ausgezogen. Das Hotel hat nicht unseren Erwartungen entsprochen.
Stayed 4 nights in Dec 2018

10/10 Excellent

Radko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderní hotel uprostřed města

Hotel je moderní a vyhovuje současným standardům. Poměr cena kvalita je odpovídající. Vřele doporučuji.
Stayed 5 nights in Dec 2018