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Novotel Phuket Resort

4.0 star property

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Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, pool loungers
Lobby
View from property
Exterior
Room, 2 Single Beds, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Room service

Explore the area

Map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Kalim Beach
    ‪7 min walk‬
  • Bangla Road
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 1 King Bed

Beach/ocean view

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Pool Access

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Balcony, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Beach/ocean view

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room (1 Double bed, 1 Bunk bed)

In-room safe, desk, laptop workspace, blackout curtains

Room (1 Double bed, 1 Bunk bed)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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Aerial view

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The price is €103
for 1 room
includes taxes & fees
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About this property

Novotel Phuket Resort

Sand beach and a fitness centre, near Patong Beach
At Novotel Phuket Resort, spend the day relaxing on the nearby beach or pampering yourself at the resort's full-service spa. Housekeeping is available on request.
Novotel Phuket Resort offers 217 air-conditioned accommodations with a safe and complimentary bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include a shower and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel Phuket Resort. During your stay, you're just a quick walk from Patong Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine while dining at Coffe House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and a playground
  • Just a 3-minute walk from Patong Beach and a 5-minute drive from Bangla Road
  • Airport shuttle service available for a fee
Some rates at Novotel Phuket Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A children's pool, a fitness centre, and a terrace are also featured at the business-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Patong resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Coffe House – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Ruen Thong – This restaurant specialises in Thai cuisine. Open daily.
Ruen Thong – This restaurant specialises in Indian cuisine. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Filipino, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Phuket Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 374 out of 842 reviews
Rating 8 - Good. 306 out of 842 reviews
Rating 6 - Okay. 105 out of 842 reviews
Rating 4 - Poor. 43 out of 842 reviews
Rating 2 - Terrible. 14 out of 842 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pascal, SALMIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Mitch

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor choice of hotels

Hotel is dirty, service doesn't always respond to requests, staff was not very accommodating to adjustnents. Pool was good, location is good, but I'd stay away from this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Garry William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family in a poolside room. The staff were amazing - helpful and friendly. Food was great. The only challenge is that it's not the easiest to leave and explore by foot due to having to cross a busy street and being a bit of a walk from central to south Patong which is where markets etc are. Do make use of the free shuttle to Jungceylon mall as it's close to all the action. Wouldn't hesitate to return in the future.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rajoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful view! Very friendly and helpful staffs!
Stayed 4 nights in Feb 2025

10/10 Excellent

Annie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were super nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elvira

Travelled with group
Liked: Cleanliness, staff & service, amenities
it was really a comfortable stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Hoa

Travelled with family
Disliked: Property conditions & facilities
Ants crawling in the bathroom and bed areas. The music across the street was blasting past midnight every night we stayed. The only thing we liked was the stunning views from the resort .
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast options, no shuttle from airport- apparently it had ‘gone’ and we weren’t long at bags etc. clean. A bit noisey from clubs etc but would stay there again. Good pools
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, really nice breakfast spread, views are incredible. Very clean place
Stayed 2 nights in Jan 2025

6/10 Okay

Hoa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

K

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The resort is very old and looks nothing like pictures on website , as soon as we saw reception we new we made a mistake by booking this resort. very rundown everything from reception area , pools the same needs urgent attention,sun-beds and parasols in very pour condition, so is restaurant , bar and rooms, not gonna go into details but looks like it hasn’t been refurbished since it was built (My guess 20-30 years ago ? ), very limited choice of breakfast. And the money they charge per night way way overpriced .people who gives high scores must be blind or never stayed in decent hotel or resort.Location is good , very close the beach, food markets and restaurants. It was our 4th resort in our 2 week holiday in Phuket and was most expensive and very disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are lovely. Very helpful
Stayed 7 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very friendly and helpful staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Azraa

Stayed 3 nights in Dec 2024

10/10 Excellent

Abhijit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities with a good spread of breakfast selection. Loves the ambience and overall vibe around the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great place tonstay
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The resort is beautiful, good location. Staff was very nice and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, views and breakfast was very good. The room was a bit small and did not have adequate lighting. Some parts of the room were dark in evening time.
Stayed 5 nights in Nov 2024

8/10 Good

Warangkana

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed.
Stayed 9 nights in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The only down side is having to walk up and down hilly area
Stayed 2 nights in Nov 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very welcoming and made us a welcome cake and room decorations for our honeymoon.
Stayed 5 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Novotel stay

Very good stay, in particular the morning fitness classes with Beat and his team were excellent and a great start to the day. All of the stay were friendly and a good location. Even though on a steep hill, the hotel shuttle bus was prompt so there was no issues with this. Only draw back is no evening entertainment and the V bar very quiet so had to venture out every evening.
Stayed 10 nights in Nov 2024

10/10 Excellent

Colin, Enterprise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an oasis of calm just minutes away from the crazy world of Patong beach. The property is situated in a leafy well manicured garden nestled in a hill overlooking Patong on one side and the sea on the other side. The staff are brilliant and highly attentive. We stayed here for 2 glorious weeks during the low season and came home truly rested and tanned. Thank you to all the Novotel staff!
Stayed 14 nights in Nov 2024