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The Pago Design Hotel Phuket

4.0 star property

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Family Suite | In-room safe, individually decorated, desk, blackout curtains
Deluxe Twin Room | City view
In-room safe, individually decorated, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
88 Moo 2, Muang, Ratsada, Phuket, 83000
  • Place, Phuket Rajabhat University
    ‪7 min walk‬
  • Place, Blue Canyon Country Club
    ‪17 min walk‬
  • Place, Bangkok Hospital Phuket
    ‪6 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually decorated, desk, blackout curtains

Deluxe Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | In-room safe, individually decorated, desk, blackout curtains

Deluxe Room, Pool Access

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Access

Garden Access | In-room safe, individually decorated, desk, blackout curtains

Garden Access

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, desk, blackout curtains

Family Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout curtains

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Pago Design Hotel Phuket

Suburban hotel with outdoor pool and restaurant
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool and dry cleaning are on-site.
The Pago Design Hotel Phuket offers 80 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. This individually decorated accommodation has separate sitting areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Ratsada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at The Pago Design Hotel Phuket, you'll be close to Phuket Weekend Market. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at The Pago 88
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Phuket Weekend Market and 5 minutes from Patong Go-Kart Speedway and Phuket Offroad Fun Park
There's a restaurant on site. Public spaces have free WiFi. The Pago Design Hotel Phuket offers its guests a kids' pool, an outdoor pool, and a fitness centre. Event space at this hotel measures 2152 square feet (200 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Pago Design Hotel Phuket. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ratsada hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Pago 88 – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 250 for adults and THB 150 for children
  • A restaurant

Restaurants on site

  • The Pago 88

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,152 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Pago Design Hotel Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250 for adults and from THB 150 for children
  • Rollaway bed fee: THB 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Design Hotel Phuket
Design Phuket
Pago Design
Pago Design Hotel
Pago Design Hotel Phuket
Pago Design Phuket
Pago Hotel Phuket
Pago Phuket
The Pago Design Hotel Phuket Phuket Town
Pago Design Hotel Phuket Ratsada
Pago Design Phuket Ratsada
The Pago Design Phuket Ratsada
The Pago Design Hotel Phuket Hotel
The Pago Design Hotel Phuket Ratsada
The Pago Design Hotel Phuket SHA Plus
The Pago Design Hotel Phuket Hotel Ratsada

The Pago Design Hotel Phuket Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 24 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 6 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.6/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

steven

Liked: Cleanliness
Disliked: Staff & service, room comfort
The reception staff were not very friendly and not very helpful. The restaurant service is something else. You can be seated and then the staff will disappear into the kitchen for a chat with the chef for over 20 minutes without asking if you would like a drink! The best part was being woken up at 6am for a wedding ceremony. The microphone linked to the heavy duty speakers was such a beautiful touch. It not only woke us up in the hotel but also some guy in Patong. The best of this hotel is when you check out and they will not let you leave until they have done a full inspection of the room. Personally, not serving you in the restaurant, waking you up for a wedding that you haven't been invited to and also branding you as a thief before you leave is amazingly poor. They class this as 4 star, but, this is a 2 at tops. Avoid. . .
Stayed 3 nights in Nov 2025

8/10 Good

Jailene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very nice. There is a good amount of places to eat that is walking distances. You do have to walk through an alley to get to them, but just like most places in Thailand I never felt unsafe walking through them, even at very late hours.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful people, hotel, and top of the line service. Very impressed with this hotel!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Good food and room service , they have connections with excursions and very clean room each day beautiful architecture nice poool and garden and ballroom
Stayed 3 nights in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is relatively nice. The staff is mostly young, inexperienced and a few initially had attitudes. An individual attitude did come around to become very pleasant. Another was apparently not a pleasant person.
Stayed 6 nights in Dec 2023

4/10 Poor

Ahmet Kenan

Liked: Cleanliness, property conditions & facilities

It's okay if you don't mind the remote location

Location is not fantastic. It is far from the lively area, which is Patong beach. I remember this place as having a high rating for location, which is one of the main reasons why I booked this place. Ended up having to call a taxi pretty much everywhere.
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pineapple fried rice on dinner.Breakfast is ok.
Stayed 1 night in Jun 2019

6/10 Okay

Tae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool is the Best Feature

This hotel is very close to Phuket Bus Terminal 2. It is a short walk 7 minutes. It is in a quiet location so no need to worry about noise. When I stayed, it did not appear that busy. The food is expensive but there are some awesome eats on the main road for cheap. The pool looks amazing, did not have time to get wet as I stayed for a short time. The decor is very modern too. The room was clean. The shower could use a good scrub and same with the balcony.
Stayed 1 night in May 2018

8/10 Good

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

4/10 Poor

CARLOS, Mexico City

Disliked: Cleanliness, property conditions & facilities, room comfort

Very hard bed and nothing around

Bed was super hard, not comfortable. Breakfast options were very limited, mainly Asian dishes. Far away from restaurants and shops. Location good only to go to Ratsada pier or Marina Phuket
Stayed 7 nights in Dec 2017

8/10 Good

tashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for your money

Pros: Great value for the money, staff is very attentive (Gun is amazing), cleanliness of the hotel. Con(s): Towels could be better, lobby is outside so fans would be great at combating the heat.
Stayed 3 nights in Nov 2017

6/10 Okay

Franco

Disliked: Room comfort
noisy in the corridor since many Chinese tourists are around
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, well kept, modern hotel, but sort of off the beaten path. Comfy though.

8/10 Good

Dag Evald, Houston

Liked: Cleanliness, property conditions & facilities, room comfort

Small and friendly

Nice pool with friendly staff Breakfast had good service

10/10 Excellent

egill, Modalen in Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new hotel,easy access to everything.

Beautiful swimmingpool, relaxing to stay in the garden. Breakfast and restaurant o.k.

10/10 Excellent

Vasan, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new and clean , highly recommend

The hotel is new, very clean and fulled equipped. There is a plenty of parking lot, big pool and green yard. The location is quite close to the old city. It is perfect for business and family trip.

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Matt, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3.5 start

Hotel was just like the photos. It was clean and staff were helpful. Breakfast was ok and the pool was nice. There wasn't much close by and taxis were hard to get unless you book through hotel and pay top dollar for it. We had a few room service meals because there was nothing around and they were priced ok. If I was looking for accomadition near Phuket town I would stay at that hotel but I think it's very unlikely I would go back

10/10 Excellent

MICHELLE, MALAYSIA

Liked: Cleanliness, property conditions & facilities, room comfort

An Absolute GEM in Phuket town!

Other than the super reasonable and affordable price (during christmas season 2013), what drawn us to book a week stay at The Pago Design Phuket Hotel is after we saw the pictures from the Expedia website. It just look really comfortable, modern, beautiful and guess what? It didn't disappoint us! When we arrived, the condition of the hotel is exactly how it's shown on the website, even better than we'd expected! Requested a nice view room and they put us in the corner unit facing the pool, the view and the breeze at night is just wonderful. We arrived at 9am in the morning and the staff let us checked in earlier at 10am, really sweet of them. Nice staff even though some of them might have a little bit language barrier but they can understand simple English. Breakfast selection is not huge but it's sufficient and delicious. We've ordered some of their local thai food on their menu and it tasted AMAZING. Reasonable price, if not cheaper than some of the restaurant outside the tourists area, it almost make us wanted to just stay in that hotel and not leave. Another thing that we really enjoy about this hotel is the quietness and serenity of this place, although it's not near any beach or walking distance to the city center. SO! the best thing (also the one thing that we regret didn't do) is to hire a motorbike or a car when you arrived at the airport. That will save you a great deal of money hailing a cab to get to everywhere. Taxi drivers in Phuket are like LEECHES!

2/10 Terrible

anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy very disapointed

For our trip we decided to stay in cheap hotels, what's the difference you sleep there, keep your luggage there and your out all day till night. For New Years though we thought we would up our budget and get a nice room with pool access so we could jump straight into the water watch the fireworks and drink cocktails in the water. We arrived at 10am & check in was at 2pm so when they asked us to come back we were fine with that. We were unable to rent a scooter from them but got the bus to Phuket town to rent one. We ended arrived back around 3pm and went to get our keys but was told we needed to wait another 20 mins (starting to now get annoyed) we were then told to follow the bell boy to our room, we got to the lift and He told us to go to level 4??? Hold on I said we have a pool access room! I went back to reception and there was a man there complaining as he had booked a 35sqm room and got a 20sqm room so he had asked for a refund. The manger than came to me so I showed her my booking which clearly stated deluxe room (pool access) she than said to me sorry this doesn't mean you get access to the pool??? I wasn't sure what she thought pool access meant! Long storey short we got a refund, whole waiting another couple had the same problem as us! 3 people at once that's not good! We wasted 7 hours of our day and I lost my whole night on expedia looking for a new hotel for New Years!! It was the worst experience I have ever had with a hotel and we travel every year!

8/10 Good

nitin chourasia, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy place, away from hustle bustle and noise

The stay was wonderful. The place is calm and quiet unlike most of the Phuket city hotels. Though the hotel is about 15-20 kms away from phuket town and we had to spend on taxis but i felt it was worth it. Stay at Pago if you dont mind spending at Taxis or planning to hire a bike for your personal ride.

6/10 Okay

Verified traveller

8/10 Good

Dings80

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dings80

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort