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Grand Hotel Duomo

4.0 star property

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Photo gallery for Grand Hotel Duomo

Terrace/patio
Reception
Reception
Rooftop terrace
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

View in a map
Via Santa Maria 94, Pisa, PI, 56100
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Leaning Tower
    ‪3 min walk‬
  • Place, Piazza dei Miracoli
    ‪5 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪7 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Room

Minibar, in-room safe, desk, blackout curtains

Basic Room

8.2 out of 10
Very good
(33 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.2 out of 10
Very good
(32 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

7.2 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Grand Hotel Duomo

Hotel with free breakfast, steps from Orto Botanico di Pisa
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and a 24-hour front desk.
Grand Hotel Duomo offers 82 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Grand Hotel Duomo gets high marks from our customers. During your stay, you're just a quick walk from Leaning Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Piazza Dei Miracoli
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the dining, from the restaurant and bar to the breakfast
  • Steps from Orto Botanico di Pisa and Piazza del Duomo
  • Local-area shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Grand Hotel Duomo.

This 4-star Pisa hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Piazza Dei Miracoli – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Piazza Dei Miracoli

Things to do

  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 4 November to 23 March, EUR 3.00 per person, per night, up to 5 nights
  • A tax is imposed by the city: From 24 March to 3 November, EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (3281 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT050026A1PHLR8B3P
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Duomo
Grand Duomo Hotel
Grand Duomo Pisa
Grand Hotel Duomo
Grand Hotel Duomo Pisa
Hotel Grand Duomo
Grand Hotel Pisa
Grand Hotel Duomo Pisa
Grand Hotel Duomo Hotel
Grand Hotel Duomo Hotel Pisa

Reviews

Grand Hotel Duomo Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 630 out of 1197 reviews
Rating 8 - Good. 366 out of 1197 reviews
Rating 6 - Okay. 133 out of 1197 reviews
Rating 4 - Poor. 47 out of 1197 reviews
Rating 2 - Terrible. 21 out of 1197 reviews

Reviews

10/10 Excellent

Angella

Liked: Cleanliness, staff & service, room comfort

Great location

Great location. Hotel is looking like it possibly needs a bit of modernisation but it didn’t bother us. Breakfast excellent. Really great hotel for the price
Stayed 1 night in Aug 2025

6/10 Okay

Dieudonne

Travelled with family
Liked: Cleanliness, staff & service
I needed a chocolat croissant and there were no left. Parking is awful
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
The beds were very comfortable. And the breakfast was grand. However…The nature of its location means there’s over tourism and its just become part of the package that’s its busy, noisy, and difficult to arrive.
Stayed 1 night in Aug 2025

8/10 Good

Parastou

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
The setting is as romantic as one would picture it. The middle of the renaissance age, crystallized in time, and Grand Hotel Duomo sits right in the middle of it all. Great rooms, especially for traveling families. Great restaurant and amazing staff. What else would a tourist need? Oh yes, late check out… they also have it. If in Pisa, this is a great option. Convenient and close to everything.
Stayed 1 night in Aug 2025

4/10 Poor

Mary Anne

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom really stinks and dirty. The vault is defective. When we asked for hot water we were told to go to the top floor in the bar. The guy wasn't friendly and only gave us little amount of water, just half of the kettle. Internet connection was slow
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient location, rooftop restaurant was phenomenal staff and food to match, big recommend
Stayed 1 night in Aug 2025

6/10 Okay

Khelan

Stayed 1 night in Aug 2025

10/10 Excellent

Freya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the tower so that is convenient. Street outside is a Main Street so is noisy in the night. They let us check in early and were friendly which was a bonus. Room was clean and beds were comfy. Breakfast was decent enough so can’t complain.
Stayed 1 night in Aug 2025

6/10 Okay

DELPHINE

Liked: Staff & service
Disliked: Property conditions & facilities

Emplacement géographique numéro 1

l y a 19 heures sur Google Emplacement idéal, tout est à deux pas de l’hôtel facilité pour se garer à l’extérieur avec possibilité de payer un tarif avantageux pour 24 heures à demander à l’hôtel Bon service et bon accueil et tout le monde parle français ce qui est appréciable On sait vous conseiller aussi de bons resto Bar Roof top génial pour boire un dernier verre avant d’aller se coucher : le Spritz n’est pas cher ! Cet hôtel, les chambres sont. À rénover seule, la literie est parfaite dans la chambre Le petit déjeuner très très décevant : pain, pas terrible, viennoiseries, pas terribles, jus d’orange à éviter , même pas une orange pressée si vous en souhaitez une, elle comptée en supplément : de qui se moque ton pour un hôtel 4 étoiles ??? Même le café se fait à la machine !!! Loin du cliché italien d’un délicieux café …. Heureusement que sur demande et sans supplément on peut vous faire un vrai café ou cappuccino ce qui vient un peu sauver le pdj
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of Leaning Tower. 5 minute walk to the church and tower. Very festive street but not crazy bars. Great dining and views from the roof and street. Very clean. The host who checked us in was absolutely fantastic. Only had reserved for a night but had we known we would have booked longer. My only criticism is the halls were very dark. Anyone staying here would not be dissatisfied.
Stayed 1 night in Aug 2025

4/10 Poor

Bethan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not impressed to discover that the random door in our room was actually a door to the next room. Thankfully it was locked but them returning back late and showering, chatting, playing music was not ideal - could literally hear them on the toilet! The door had a big gap under it so the light from their room shone through. Could also hear everything from the corridor and room above. Room facilities were basic - no kettle etc, not all bedside lamps worked. The hotel itself had the feel of once being grand but now being rundown and in need of TLC. Car park was impossible to get to with all the ZTL nearby so ended up parking on the street 5 minutes away.
Stayed 1 night in Aug 2025

8/10 Good

Niels-Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

J

Stayed 2 nights in Jul 2025

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel let down by an incident

We stayed at Grand Hotel Duomo twice in 10 days. The hotel is in a great location, close to the leaning tower, cathedral and museum. There are a number of restaurants nearby. The staff were, for the most part, extremely friendly and helpful. The viewing gallery and restaurant on the top floor are beautiful, with magnificent views. I recommend a visit at sunset, We ate there once and the food was great. I can’t fault the restaurant in any way. The rooms are spacious, clean and tidy. This is a perfect place to stay for a break in Pisa. However, there was one an issue that prevented the hotel getting 10/10. On the last day of our stay, we came back from a day’s sightseeing at 3:30 to find that our toilet wouldn’t flush. I went down to reception to report this and the receptionist told me that he would get a colleague to look at it. By 7pm nobody came to look. I again reported the problem to the front desk to a different representative. Again I was told that a colleague would look into the problem. We came back from dinner to discover that the toilet still hadn’t been fixed! front desk to be told that there were no staff available to fix the problem as it was a Sunday and the only alternative was that we could change rooms so, we had to pack up our room and move our belongings to a room on the floor above. Surely this lack of staff would have been known at 3:30 when we initially reported the issue? It is such a shame as this really left us disappointed with our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Oleksii, Kyiv

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel - nice room, great location, just a few minutes from the Pisa Tower. Public parking is about a 7-minute walk away, there are plenty of dining options nearby, and a Carrefour supermarket is close if you need anything. Overall, we really liked it.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than perfect . Location is perfect , facilities are perfect . Staff are friendly helpful and go above and beyond . Would return in a shot .
Stayed 1 night in Aug 2025

6/10 Okay

Mairi

Liked: Cleanliness, staff & service, room comfort

Lovely hotel,great location, needs refurb

Lovely staff and the hotel is beautiful inside. The street is in the perfect location. Great aircon. Room is so tired and needs a complete refurb. Great breakfast. Walls all scuffed, tiles in bathroom damaged, tiny shower. Water ran brown for awhile out the sink. The view out the window was basically a building site on the roof.
Stayed 2 nights in Aug 2025

6/10 Okay

WILLIAM

Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Stayed 1 night in Aug 2025

2/10 Terrible

Sean Shahrad, Los Angeles

Stayed 1 night in Aug 2025

10/10 Excellent

Mariane Lundgaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Great location for the Tower. Lots of street noise and loud music until the early hours.
Stayed 1 night in Aug 2025