6/10 Okay
Stephen
Travelled with family
19 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Valet only is a joke
Nothing in walking distance but the restaurants on site are good. Parking is valet only which is obnoxious because it’s quite literally right outside the door. Twice we left with necessary valet permission, then parked ourselves ten feet from the door back in the same spot when coming back, and it was left there yet still paid the valet fee. It’s absurd. Could just make it self parking and put up a security guard at the entrance if the goal is to make sure only guests use the lot. The family room looked more spacious in the photos but was alright. The shower tub was modern and clean. The big bed was uncomfortably soft, so I slept on one of the twin bunks but that was hideously hard and sunken in the middle like sleeping in someone else’s shape. Both our backs hurt from both beds. Also to note for younger children, the bunks are very high off the ground and metal.. Better for older children but at that age they likely wouldn’t want to share a room with their parents. Tv was right next to the twin bunks but across the room from the big bed, so tv would be too loud with kids in the bunks. Would’ve liked if there had been info in the room about the restaurants, what floor they’re on, room service info, or things to do in the area. Have stayed in worse hotels and definitely appreciate the modern fixtures but the layout was odd and the valet fee unbelievably unnecessary, so wouldn’t stay here again. Best thing is the cake at the rooftop restaurant which is being removed from menu.
Stephen
Stayed 1 night in Apr 2025