See all properties

Placencia Resort

4.0 star property

Choose dates to view prices

Photo gallery for Placencia Resort

Marina
A resort with multiple white buildings, a central swimming pool, and a view of the ocean.
A covered beach area with palm trees, a lounge chair, and a view of the ocean.
A spacious living area with a white sofa, wooden coffee table, and a dining table with chairs. Large windows with wooden shutters provide ample natural light and views of palm trees.
2 restaurants; breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Placencia Rd, Placencia, Stann Creek
  • Place, beach near Marco Way
    ‪5 min walk‬
  • Place, beach near Plantation
    ‪6 min walk‬
  • Place, beach near Blair Atholl
    ‪13 min walk‬
  • Airport, Placencia (PLJ)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Beachfront (King)

Suite, 1 Bedroom, Beachfront (King) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Beachfront (King)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Beachfront

  • Beach view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Garden View

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (King)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (King)

  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Panoramic View)

A hotel room with a bed, a desk with a chair, a TV on the wall, and a window with blinds.

Room, 1 King Bed (Panoramic View)

  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Beachfront

A spacious kitchen with wooden cabinets, a large island, and a dining area with a glass table and woven chairs.

Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 93 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Beachfront

  • Beach view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Ocean View (with 1 Queen&2 King Beds High Floor)

  • Ocean view
  • 120 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

A spacious kitchen with wooden cabinets, a large island, and a dining area with a glass table and woven chairs.

Suite, 3 Bedrooms, Beachfront (with 1 Queen&2 King Beds High Floor)

  • Beach view
  • 120 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Ocean View (with 2 King&2 Queen Beds High Floor)

  • Ocean view
  • 120 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 120 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Ocean View

  • Beach view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

2 restaurants; breakfast, lunch, dinner and brunch served
Umaya Resort & Adventures
Maya Beach
  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, 1,001 reviews
The price is €159
includes taxes & fees
18 Jul - 19 Jul
Umaya Resort & Adventures

About this property

Placencia Resort

Catch some rays on Placencia Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Placencia Resort offers 90 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to furnished patios. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Placencia hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Placencia Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Placencia Resort. During your stay, you'll be within walking distance of Maya Beach. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • The 2 restaurants, beach bar and swim-up bar offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, body wraps or body scrubs at The Placencia Spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and kayaking
  • 1.5 mi (2.4 km) from Maya Beach and 8.9 mi (14.3 km) from Placencia Beach
  • Free airport shuttle service
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. At Placencia Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers an outdoor pool, a children's pool and a fitness centre. Free self parking is available.

This 4-star Placencia hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Placencia Resort has 2 restaurants serving breakfast, lunch and dinner.
Azure Pool Restaurant – This poolside restaurant specialises in pizza and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Pier Bar Grill Lounge – Overlooking the ocean, this fine-dining restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 9:30 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 10 mi
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: BZD 30 to 50 for adults and BZD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Azure Pool Restaurant
  • The Pier Bar Grill Lounge

Things to do

  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Scuba diving
  • Snorkelling

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Hardwood flooring in room
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • 3 floors
  • Built in 2000
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 22 March 2026 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Placencia Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 15 per cent of room rate
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately BZD 30 to 50 for adults and BZD 15 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Placencia Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Placencia
Placencia Hotel
The Hotel Placencia
The Placencia Hotel And Residences Belize
The Resort Placencia
Placencia Resort
Placencia Muy'Ono Resort
Placencia Muy'Ono
Hotel The Placencia, a Muy'Ono Resort Placencia
Placencia The Placencia, a Muy'Ono Resort Hotel
Hotel The Placencia, a Muy'Ono Resort
The Placencia, a Muy'Ono Resort Placencia
The Placencia Resort
The Placencia Hotel
Muy'Ono Resort
Muy'Ono

Placencia Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 335 reviews
Rating 8 - Good. 83 out of 335 reviews
Rating 6 - Okay. 56 out of 335 reviews
Rating 4 - Poor. 32 out of 335 reviews
Rating 2 - Terrible. 20 out of 335 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated rooms, great food.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barry

Liked: Amenities, property conditions & facilities
great place, nice staff
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
The staff is super friendly and always helpful. The resort and rooms are clean and pleasant to visit.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Quiet, kozy and very well located.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

April Jean

Liked: Cleanliness, property conditions & facilities
Great Staff! Santiago and Noel were great at the swim up bar!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness
Our suite was spacious and comfortable. Staff friendly and helpful.
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Scott Andrew

Disliked: Staff & service
Do not stay at this hotel. The resort is nice, but they double-charged for my room. I paid Expedia for the room, but the resort charged me again. Both the resort and Expedia are refusing to issue a refund. If you want to risk theft, this is the place to stay.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Noel was amazing! Friendly and full of tips and tricks of things! Staff very friendly! Bed sucked with it v’ing in the middle, and fridge froze everything!!! But the room was good! Peaceful resort, very relaxing
Stayed 8 nights in Feb 2026
Verified

4/10 Poor

ERIC

Liked: Cleanliness, staff & service
Midgrade American style resort too far from everything. Lots of construction going. Resort fee which is fine but then services $ on everything and if you eat at the only restaurant on the property there is an extra "pier $" bc the restaurant is on the pier. Not even a complimentary bottle of water in your room. 5 days in beach front villa. Nicest room available. Ragged out common area chairs and umbrellas. Very nice staff.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Great stay staff were all wonderful room was clean and spacious. Restaurant was awesome both food and service. Pool was large has a swim up bar. We were welcomed on arrival by an alligator (leave him alone and he’ll leave you alone) and lots of Iguana’s. Would recommend renting a vehicle or golf cart the village is about a 30 minute drive.
Stayed 6 nights in Jan 2026
Verified

4/10 Poor

dennis

Liked: Cleanliness
Disliked: Amenities
The room and staff were great! The issue was the location and distance from activites. The shuttel was only available 3 or the 7 days were there and even than it cost $20 USA for each person. Food was good but it was on the spendy side. The $117.00 facility use fee was also a bit of a shock.
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Lena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was advertised as ocean view. You could barely see the pool, let alone the ocean from the actual room. The appliances were not in working condition. They did not provide any hand soap in the bathrooms. The staff was not friendly. The rooms were clean. The breakfast and dinner were very expensive in comparison to the other resort restaurants in the area.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Francis

Liked: Amenities
Yes
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place to stay
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Kamilah

Liked: Amenities
The room chosen was listed as having 4 beds with a capacity for 8persons, however upon check in they told us the listing was inaccurate and there was only 3 beds for a capacity of 6. This made the sleeping arrangements significantly less comfortable than planned which was the entire basis of choosing this particular property; nevertheless we made it work. The room itself was clean upon check-in but we had to request toilet paper everyday because house keeping didn't automatically add new ones each day. This was a bit inconvenient. location is good, the pool is great.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Amos

Liked: Cleanliness, amenities, property conditions & facilities
I got charged twice for the resort fee
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

La Shanda

The first day I checked-in I was put in a pool view room when I paid for an ocean view room. I asked Sienna about the discrepancy and was told that the ocean view wasn't available. I went to the front desk the following morning and spoke to Merlyn, who rectified the situation. I also ran into Ms. Irma, who inquired if I was the young lady moving to the oceanview room and she informed me that she was on her way to get the room ready. She was the sweetest lady ever. I also met Michelle, one of the people who came to clean, and she was also very sweet and kind.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay I will be staying here again on my next visit for sure
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ute

Excellent, clean, and very professional and personable staff. Thanks for the welcome beverage. Greatly appreciated and the room upgrade too!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
We had an Oceanview room on the first floor and the view from the front porch was outstanding - maybe 50-75’ of beach to the water from the front sidewalk. There were half a dozen palapas spread out on the beach in front of the rental units and the HUGE pool that has a swim-up bar. The pier goes out to the hotel restaurant, which looks very new, with updated decor and a very professional and courteous staff. They are in the process of renovating rooms and adding a conference center, but the construction really didn’t bother us. The pool umbrellas and lounge chairs are a little tattered, but are probably on the list to be replaced during the reno. Overall, an excellent experience!
Beachfront
Front porch on Oceanview unit
Pier to restaurant at night
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Deena

Disliked: Cleanliness, amenities
Unfortunately, this resort wasn't worth what I paid. There was black mold in the shower, stains on the towels and bedding, loud construction on premises, and it took two hours and 3 phone calls to get a roll of TP sent to the room. We didn't swim in the pool or ocean but the pool and beach appeared to be well kept. The restaurant employees were the absolute best (hi Carlyle and Randy!). Id say besides being located on a piece of paradise, the restaurant employees were the only good thing about this place. I would not stay here again.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was beautiful, but the pool was only open until 6pm. The restaurant was only open until 7 and there was nothing to do after 7pm. This property needed to have someone at the front desk/ maintenance available 24/7. We went to check out at 6am and there was no one available to check us out. We called the front desk a few times for differe t reasons and there was no answer.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Abiy

Transportation
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Veronique

Disliked: Amenities, property conditions & facilities
The resort is building a new event center (metal construction), new pool bathrooms as well as remodeling rooms. All the constructions make it very unpleasant to stay around the pool and also the beach. The rooms that are not remodeled are very dated and overpriced! Due to the algae in the water it is not pleasant to swim in the water. The staff were friendly but not very competent! Avoid this resort if you want a quiet and peaceful vacation but even without the construction, we would not go back to this resort.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Cornelius

Disliked: Amenities
The room was good. House keeping not. Front desk staff not helpful. Didn’t get the rooms that I paid for. I got down graded and didn’t get credit for it.
Stayed 6 nights in Feb 2026