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Caldera Bay

3.0 star property
VIP Access

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Photo gallery for Caldera Bay

Seasonal outdoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets
On the beach, white sand
Restaurant
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Nikou Kazantzaki, Platanias,, Platanias, 730 14
  • Place, Platanias Beach
    ‪3 min walk‬
  • Place, Platanias Square
    ‪3 min walk‬
  • Place, Agia Marina Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio, Inland View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, Inland View

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment, Inland View

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment, Inland View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment, Inland View

Two Bedroom Apartment, Inland View | In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment, Inland View

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment with Private Pool

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment with Private Pool

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment with Private Pool

Two Bedroom Apartment with Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment with Private Pool

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Caldera Bay

This smoke-free hotel features a restaurant, a bar/lounge and a poolside bar. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool and a children's pool.
Caldera Bay offers 126 air-conditioned accommodations with a safe and an iron/ironing board. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. This Platanias hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.
During your stay at Caldera Bay, you're just a quick walk from Platanias Beach. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Platanias Beach and 13 minutes on foot from Agia Marina Beach
Caldera Bay offers its guests a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A library, a terrace, and tour/ticket assistance are also featured at Caldera Bay.

This 3-star Platanias hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Caldera Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1025054
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.

Property is also known as

Caldera Bay Hotel

Caldera Bay Platanias

Atlantica Caldera Bay

Caldera Bay Hotel Platanias

Caldera Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and well priced
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location nice premises clean pool and rooms very close to every restaurant and attractions
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Lewis Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location, easy access to the beach. Beds were comfortable and lots of options for breakfast.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and location. Loved the daily breakfast buffet.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was excellent their morning breakfast buffet was amazing staff incredible front desk very friendly I will definitely come back again 3 time next year
Stayed 11 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness
Great staff, quick cheque in
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great property with spacious and comfortable rooms. The hotel is right on the beach but also has it's own pool and restaurant. The breakfast buffet was amazing!
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect. The staff was friendly and helpful.
Stayed 14 nights in Jun 2023
Verified

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff are extraordinary.
Stayed 14 nights in Jun 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Excellent location, nice building. Good breakfast, comfortable feel. Nice clean pools. Rooms are perhaps a litte tired and would benefit from updating. Daily room housekeeping was a little hit and miss. Overall a great hotel for what we paid and would recommend.
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell. Perfekt for barnefamilier
Stayed 14 nights in Jul 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and a good size. Staff were very friendly and helpful. A small convenience store on site. The free breakfast buffet was good. Right on the beach and a one block walk to the main road with shops and restaurants. Free lounges and umbrellas on the beach. We walk along the beach, to the right, where the yellow and green umbrellas were and snorkelled in front. Saw lots of fish as soon as we entered the water. Saw fish up to 18" long and my buddy saw a Jack Tuna! We enjoyed rhe resort so much, we cancelled our last night on Crete at another resort and booked it here for next week!
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Amenities
The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas.
Stayed 19 nights in Oct 2025
Verified

8/10 Good

Charlie

Liked: Staff & service, amenities, property conditions & facilities
Caldera Bay is very nice and very well placed for surrounding attractions, you can get into Chania and Agia Marina easily as well as boat trips to nearby beaches. Plantinias itself is really lively and has lots of options for earing and drinking. It's really nice to be located on the beach too, we found the pools to be too small for the amount of guests and so went to the beach every day. The breakfast was excellent and the restaurant offers good well priced food all day. Our only reason for marking down Caldera Bay on cleanliness is because we had ants in the room, coming in under the front door. We complained twice but nothing was done about it. Other than that everything ejse was very good.
Stayed 10 nights in Jul 2025
Verified

6/10 Okay

Karla

Disliked: Amenities
Room was old and dated! Furniture looked worn, twin beds were positioned awkwardly where I had to move them myself, never had anyone come check the pool water to make sure it met standards so I did not have my children swim in standing water where no one came to check the levels. Main bedroom bed was two twin beds pushed together and they were hard and uncomfortable. Tv had bad reception. Breakfast was MEH! Overall not worth the money or the title of VIP. Would not stay again.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Liv Brenden

Liked: Cleanliness, staff & service, room comfort
Fint hotell med glimrende beliggenhet. Nydelig frokost. Snart på tide med litt renovering. Framstår som noe nedslitt
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Fantastisk hotell med alt du trenger på ferie. Anbefales på det sterkeste
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Koulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Αμεση προσβαση στη θαλασσα, ευχαριστο περιβαλλον, ευγενικο προσωπικο και πλούσιο πρωινο.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Stein Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott hotell med basseng og strand

Flott hotell med fantastisk god frukost. God beliggenhet, kort veg til strand med parasoller og solsenger. Einaste minis, litt harde senger.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
en fantastisk upplevelse och grym service och all personal kan kommunicera på engelska så det är lätt att göra sig förstådd, fint hotell där man har nära till stranden med solsängar men man måste gå upp vid 07:00 och åka frukost och vara färdig för stranden till 08:00 om man ska ha chans att få tag i en solsäng.
Stayed 8 nights in Jun 2025
Verified

8/10 Good

Siw Anita

Liked: Cleanliness, staff & service, room comfort
Bra hotel med god beliggenhet rett på stranden. Vi ble oppgradert til en leilighet med sjøutsikt. Møblene er litt gammeldags og badene kunne trengt en oppgradering, men alt var rent og pent. Frokosten var god, men appelsinjuicen var kun farget vann. Det var overalt skilt om at reservering av solsenger ikke var tillatt før kl. 10:00. Det var det ingen på stranden som tok hensyn til. Skulle ønsket at hotellet gjorde alvor av at de fjernet håndklær og eiendeler fra reserverte solsenger. Kan anbefale dette hotellet.
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fint hotell

Fint opphold. Sentral på Platanias. Litt slitt hotellrom.
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, room comfort

Bra för barnfamiljer

Närhet till strand och huvudgata med tavernor och butiker. Mindre bra var att de sknas barnmeny på hotellets restaurang samt att när vi bytte rum luktade det unket / mögel nr 204 där, men sa ifrån så fick vi nytt fräshct rum.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Tiina

Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025