Private host

Coco Río

3.0 star property

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Photo gallery for Coco Río

Front of property – evening/night
Property grounds
Deluxe Room | Balcony
Deluxe Room | Minibar, in-room safe, individually decorated, iron/ironing board
Beach nearby, white sand

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Quadruple Room, Balcony

  • Sleeps 4
  • 2 Double Beds

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Coco Río

Hotel with a rooftop terrace, 5-minute walk to Quinta Avenida
A rooftop terrace, free breakfast and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Coco Río offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Coco Río, you're just a quick walk from Quinta Avenida. Features include free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff and a rooftop terrace
  • Just a 5-minute walk from Quinta Avenida and 13 minutes on foot from Playa del Carmen Main Beach
Free breakfast is served daily. WiFi is free in public spaces. A rooftop terrace and multilingual staff are also featured at Coco Río. You'll have access to the outdoor pool at a partner property.

This 3-star Playa del Carmen hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a nature reserve
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 10:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Coco Río Hotel
Coco Río Playa del Carmen
Coco Río Hotel Playa del Carmen

Coco Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location to access all that Playa del Carmen has to offer! It is literally one step off of Quinta Avenida with bars, shops, taxi stands, and even the ferry is close by. They had not received my reservation through Expedia, so they upgraded us to a suite, which was so thoughtful and appreciated! It was spacious, clean, and perfect for a couple’s getaway. We would definitely return again! The only downside was we were on the top floor, up three flights of steps, which was not ideal for luggage or us exhausted after a long day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yza

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el lugar
Stayed 2 nights in Jul 2024