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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, pool loungers
Staircase
Standard Room, 1 King Bed | In-room safe, iron/ironing board
Interior
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪9 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Playa del Carmen Main Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

  • 64 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

  • 78 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1256)
The price is €37
for 1 room
includes taxes & fees
4 Jun - 5 Jun
Sofía by Bunik

About this property

Hotel52

Beaux Arts hotel with spa services and 24-hour front desk
This smoke-free hotel features an outdoor pool, a swim-up bar and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel52. During your stay, you're just a quick walk from Mamitas Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the swim-up bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Hotel52. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel52

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel52.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 610 reviews
Rating 8 - Good. 198 out of 610 reviews
Rating 6 - Okay. 91 out of 610 reviews
Rating 4 - Poor. 30 out of 610 reviews
Rating 2 - Terrible. 32 out of 610 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location, rooms are big but smell moldy. We had to move to another room. We paid xtra for parking and it was based on availability only. We parked on the street.
Stayed 3 nights in Feb 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Been before and will return again. A few minor annoyances, like a room safe that didn’t work, and was too small to keep a laptop. But the staff are great! Underground parking is great.!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Raul Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Stayed 7 nights in Feb 2025

8/10 Good

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Guadalupe Mulgado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in with the upset hospitality.
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Rooftop Patio and Pool

Hotel 52 was a great choice for a basic room, close to everything with a beautiful rooftop pool and patio. I will be back.
Stayed 3 nights in Feb 2025

6/10 Okay

Peggy

Liked: Staff & service
The Hotel is nice
Stayed 4 nights in Feb 2025

10/10 Excellent

micheal john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 8 nights in Jan 2025

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025

2/10 Terrible

yahya

Disliked: Cleanliness, staff & service, property conditions & facilities
“It’s an old building. They have a room on the first floor with a lot of humidity coming off the concrete. The window opens directly to the walking area and stairs, bringing in excessive noise from kids and their parents early in the morning. Around 7:30 AM, workers arrive, and you can hear everything they do. There is no real sense of privacy in that place. They also require signing too many unnecessary documents for check-in and check-out. Additionally, the internet speed fluctuates, and sometimes it doesn’t work at all.
Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Overall a nice place to stay. Receptionist are quite attentive. This hotel was suppossed to cost 4 times mkre than offered at, and this is just misleading. Rooms was comfortable, albeit smells like humidty a. If you open your windows, theres no mosquito protectors, so you will get quite bitten. I got
Stayed 7 nights in Jan 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
The desk service is excellently, the lady from the desk is make customer super welcome 💕she is very sweet..
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Jan 2025

10/10 Excellent

Giovanni S

Liked: Cleanliness, amenities, property conditions & facilities
I will stay here again
Stayed 6 nights in Sep 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was budget friendly and we enjoyed our stay with no issues.
Stayed 3 nights in Jan 2025

2/10 Terrible

Anna

Travelled with family
No hot water in the shower. No steady internet. Dirty filthy windows. I did not care to make pics.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little posada

Nice, well maintained little hotel in central PDC. Every thing is walkable. Excellent wi-fi, difficult to find in central area. Friendly staff.
Stayed 3 nights in Jan 2025

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities
Great location, great staff, air conditioned, comfortable bed
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Stayed 2 nights in Dec 2024

2/10 Terrible

Fajar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Zimmer im Erdgeschoss für eine Nacht (Overlay vor Weiterreise). Die Decke und der Boden waren nicht verputzt, es erinnerte an eine Abstellkammer. Es roch nach Schimmel. Hinter der Tür hing ein genutztes Handtuch von den letzten Gästen. Es wimmelte von Mosquitos, wir erwischten bestimmt 10 und es tauchten immer weitere auf. Der aufgerufene Preis war für dieses Zimmer viel zu hoch. Buchung ohne Frühstück, daher keine Aussage dazu möglich.
Stayed 1 night in Jan 2025

6/10 Okay

Martine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Good budget hotel with a clean room and a comfortable bed. The basic really with no fridge. Passeport ID requirement, not my favorite because of entity theft. Very close a 5th avenue , 8 min walk to the beach and 25 min from ADO bus terminal. If by Taxi negociate 150 -200 pesos. The rooftop needs some TLC, and more plants to distract from the view. Loved the eco jungle is the erea close to elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 2 nights in Dec 2024

8/10 Good

Yaira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es sencillo pero tiene todo lo necesario para estar en el. La localización es al final de la 5ta avenida que está muy bien porque se puede ir a caminar para la playa 88 o para la 5ta avenida. Las áreas fueron muy seguras. Lo único que no me encanto es que cada dos días se acababa el agua caliente. Por lo demás me pareció bien ante el precio por noche.
Stayed 9 nights in Dec 2024

10/10 Excellent

Cobi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024

6/10 Okay

Elias

Travelled with partner
Disliked: Cleanliness, amenities
Very basic, not modernized at all. 1 flimsy chair that looked unsafe to sit in. No USB ports at all. The hallway reaked of a musty smell. The room was a concrete floor, no carpeting or rugs. No refrigerator. The hot water was abundant and it had great water pressure. The A/C worked well. The housekeeping staff was wonderful and kept the room clean. Nothing horrible, just a plain, basic room.
Stayed 5 nights in Dec 2024