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Hotel52

3.5 star property

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Photo gallery for Hotel52

Outdoor pool, pool loungers
Property entrance
Outdoor pool, pool loungers
Standard Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

View in a map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Main Beach
    ‪10 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

1 bedroom, in-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, iron/ironing board

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, iron/ironing board

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel52

Beaux Arts hotel with spa services and 24-hour front desk
This smoke-free hotel features an outdoor pool, a swim-up bar and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, a 24-hour front desk and express check-in.
Hotel52 offers 83 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel52. During your stay, you're just a quick walk from Mamitas Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the swim-up bar
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Hotel52. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel52

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel52.

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Hotel52 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 267 out of 629 reviews
Rating 8 - Good. 203 out of 629 reviews
Rating 6 - Okay. 93 out of 629 reviews
Rating 4 - Poor. 32 out of 629 reviews
Rating 2 - Terrible. 34 out of 629 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rafael

.
Stayed 5 nights in May 2025

6/10 Okay

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice !!!

Good place to stay, with on site bike rental. Everything was clean and the service was good and helpful
Stayed 4 nights in Mar 2025

6/10 Okay

Grigory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall I've expected more from "4-star" hotel. The room is veeery basic and minimalistic. I stayed at 4th floor, "under" the cafe. Every morning at 6am they started moving tabels/chairs/something. And it's loud, and made me woke up. Stuff is nice and friendly.
Stayed 9 nights in Apr 2025

10/10 Excellent

Jessica, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2-night stay at Hotel 52. Traveled with teen and pre-teen. Breakfast and pool on the roof was lovely.
Stayed 2 nights in Apr 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is very basic, but the bed is great, room is quiet and the rooftop area very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Palmira

Stayed 7 nights in Dec 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been a great spot but the set up for the buffet every day was the noisiest thing I've ever heard in a hotel. I was 2 floors down from the roof and it woke me up daily at 6am. I ended up changing to another hotel. The staff were great and the location was good. Close to a lot of restaurants and 5th Ave hustle. There was mold in the shower which I had them clean upon arrival, but it never did fully clean up. Couldn't smell it and it didnt make my eyes hurt so wasnt too bad. Bed was decent and rooftop area was nice. If you don't choose the buffet breakfast, your coffee will be the price of a good Americano up the street. Would have appreciated a more friendly price for guests.
Stayed 4 nights in Dec 2024

8/10 Good

Beatriz Mariana Medina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No tienen indicaciones de la política de toallas o llaves ni cómo usar la caja de seguridad, las puertas de los baños no cierran, el mantenimiento es súper limitado. Los empleado son amables y cálidos.
Stayed 6 nights in Mar 2025

6/10 Okay

Kali

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Sabrina

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff were friendly and helpful. A fridge in the room would have been nice. The pool area was nice, seating was limited due to the amount of bird poop on the chairs
Stayed 5 nights in Mar 2025

4/10 Poor

Kali

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful with everything! Rooms and beds are great! Loved the location. Everything was walking distance
Stayed 8 nights in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. You literally walkout to the main strip where everything is located. The hotel doesn’t have a gym but there are some nearby. I highly recommend going to a gym called Evolve. The rooms are nice and I had great customer service at the front desk. Nobody really used the swimming pool because the beach is so close.
Stayed 5 nights in Feb 2025

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location, rooms are big but smell moldy. We had to move to another room. We paid xtra for parking and it was based on availability only. We parked on the street.
Stayed 3 nights in Feb 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Been before and will return again. A few minor annoyances, like a room safe that didn’t work, and was too small to keep a laptop. But the staff are great! Underground parking is great.!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose Raul Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Stayed 7 nights in Feb 2025

8/10 Good

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Guadalupe Mulgado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in with the upset hospitality.
Stayed 7 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Rooftop Patio and Pool

Hotel 52 was a great choice for a basic room, close to everything with a beautiful rooftop pool and patio. I will be back.
Stayed 3 nights in Feb 2025

6/10 Okay

Peggy

Liked: Staff & service
The Hotel is nice
Stayed 4 nights in Feb 2025

10/10 Excellent

micheal john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 8 nights in Jan 2025

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025

2/10 Terrible

yahya

Disliked: Cleanliness, staff & service, property conditions & facilities
“It’s an old building. They have a room on the first floor with a lot of humidity coming off the concrete. The window opens directly to the walking area and stairs, bringing in excessive noise from kids and their parents early in the morning. Around 7:30 AM, workers arrive, and you can hear everything they do. There is no real sense of privacy in that place. They also require signing too many unnecessary documents for check-in and check-out. Additionally, the internet speed fluctuates, and sometimes it doesn’t work at all.
Stayed 2 nights in Feb 2025