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MAYAB Playa - 5Th. Ave

3.0 star property

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Photo gallery for MAYAB Playa - 5Th. Ave

A rooftop pool area with a clear view of the ocean and surrounding buildings.
A hallway with tiled flooring, potted plants, and doors leading to rooms.
A beach with a heart-shaped structure, a flag, and a signboard.
A bedroom with a bed, a ceiling fan, a TV mounted on the wall, and a view of the outdoors through a sliding door.
A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of buildings and a thatched roof structure.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪6 min walk‬

Room options

View all photos for Comfort Studio Suite, 1 King Bed

A hotel room with a bed, a ceiling fan, a TV, and a view of the outside.

Comfort Studio Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, 1 Queen Bed

A bedroom with a bed, a ceiling fan, a TV, and a balcony with a view of buildings and a thatched roof structure.

Panoramic Studio Suite, 1 Queen Bed

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

A beach with a heart-shaped structure, a flag, and a signboard.

Family Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Similar properties

Interior detail
Hotel B&B - 5th Avenue
Downtown Playa del Carmen
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
3.8 out of 5, Good, 278 reviews
Hotel B&B - 5th Avenue

About this property

MAYAB Playa - 5Th. Ave

5 beach bars, a children's pool and express check-in are available at this hotel. WiFi in public areas is free. Other amenities include express check-out.
MAYAB Playa - 5Th. Ave offers 12 air-conditioned accommodations, with a ceiling fan. Each accommodation is individually furnished and decorated. Beds feature down duvets. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.
During your stay at MAYAB Playa - 5Th. Ave, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus 5 beach bars and a children's pool.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the 5 beach bars
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
A private beach is featured. As a guest of MAYAB Playa - 5Th. Ave, you'll find a children's pool, express check-in, and express check-out. Public spaces have free WiFi. You can unwind with a drink at one of the 5 beach bars.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 10 per day (10 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 3:00 PM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

MAYAB Playa - 5Th. Ave Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 134 reviews
Rating 8 - Good. 33 out of 134 reviews
Rating 6 - Okay. 26 out of 134 reviews
Rating 4 - Poor. 9 out of 134 reviews
Rating 2 - Terrible. 20 out of 134 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
The room was spotless and in the best location for the best price!
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

GLORIA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent location with everything around and 1 minute walk distance to the very beautiful beach
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
it is close to everything and very convenient
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Susan

Liked: Amenities
Disliked: Staff & service
Consider this place a "free reign" place to stay....kinda like an Air BnB or something. No real staff available for help or cleaning but it's steps from the beach, the action on 5th and the city of Playa del Carmen. Keep aware of your surroundings because there's no extra security but it's fine if you keep your wits about you.
Outside
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Pedro

Everything ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money. It is obviously not a resort, but there are far worse places that are masquerading as resorts and are worse than Mayab
Stayed 1 night in Oct 2025
Verified

8/10 Good

BLANCA

Liked: Cleanliness, property conditions & facilities, room comfort
Room felt clean and cool!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The price for where you are is amazing.,.but the
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Michael A.

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

KAREN

I could find this place earlier when i arrived and ended up purchasing another room.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

MAYRA

Disliked: Staff & service, property conditions & facilities, room comfort
The room was dark and in a really bad condition, the bed sheets and pillow cases are very old and stained. The bathroom smelled terrible and no ventilation. The hotel doesn't have an elevator and the stairs are very narrow and slippery. We only stayed there for one night. I do not recommend it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

arlette

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Judy

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

Marysol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

christopher

Disliked: Staff & service
It was all bad.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Gemma

Liked: Staff & service
Disliked: Cleanliness
Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Sage & Alahh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The only bonus was the closeness to the beach. Difficult to find. Not as described.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on 5th avenue. Entrance is on 2nd st North, pretty close to 5th Avenue. Balcony faces 5th avenue and is pretty loud late into the night. If sound bothers you, you should reconsider. wifi is pretty good speed. Room is small but comfortable for 2. AC worked well, staff is friendly. Easy to get in and get out. Nothing fancy about this place but budget friendly and all the dining options available to you on 5th Ave.
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way over priced for condition of room

Old run down. Bed was horrible. Was supposed to be a panoramic view. Only one glass door to street. Loud music every night until 1:30 am. Rooms are directly over bars with loud music. Did have AC and hot water.
Stayed 5 nights in Apr 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to playa del Carmen every year and this was the worst experience I’ve ever had. This property needs BIG remodeling, nothing is being maintained in good condition. Don’t believe any of the pictures the property posts. The room and stairs are in horrible conditions the bathroom has a terrible smell of sewer.
Stayed 4 nights in Apr 2025