Hotel Lunata - Near Playa del Carmen Main Beach

3.0 star property

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Photo gallery for Hotel Lunata - Near Playa del Carmen Main Beach

Interior
Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Bar (on property)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
5ta Avenida entre Calles 6 y 8, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lunata - Near Playa del Carmen Main Beach

A rooftop terrace, concierge services and dry cleaning are available at this hotel. Additionally, laundry facilities, a library and express check-out are on-site.
Hotel Lunata - Near Playa del Carmen Main Beach offers 10 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Lunata - Near Playa del Carmen Main Beach. During your stay, you're just a quick walk from Quinta Avenida. Features include a rooftop terrace, dry cleaning service and a round-trip airport shuttle (surcharge).
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Playa del Carmen Main Beach and 7 minutes on foot from Playa del Carmen Maritime Terminal
  • Airport shuttle service available for a fee
As a guest of Hotel Lunata - Near Playa del Carmen Main Beach, you'll find a rooftop terrace, a library, and multilingual staff. An airport shuttle (available 24 hours) is available for a fee. Hotel Lunata - Near Playa del Carmen Main Beach also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.


Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Art gallery
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Lunata - Near Playa del Carmen Main Beach

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: MXN 450 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Lunata - Near Playa del Carmen Main Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lunata
Hotel Lunata Playa del Carmen
Lunata
Lunata Hotel
Lunata Playa del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen

Hotel Lunata - Near Playa del Carmen Main Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 331 out of 449 reviews
Rating 8 - Good. 94 out of 449 reviews
Rating 6 - Okay. 16 out of 449 reviews
Rating 4 - Poor. 5 out of 449 reviews
Rating 2 - Terrible. 3 out of 449 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Vladimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. If you are just passing a night is a great place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
friendly people, squeky clean, comfortable rooms, amazing location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diana

We have stayed here several times and it has always been wonderful. Nice clean rooms with amazing local traditional decor. Excellent location, close to everything.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
Lovely place, helpful and very kind staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very attentive and helpful. The hotel is located on the main strip however it is so quiet in the rooms. Bed was comfortable and pillows a huge plus. Will definitely recommend this spot to family and friends
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Small but neat hotel , always Cleaned and well located. Rooms are comfortable . On Main Street and lots of Places to go eat and have fun .Michelle at the Front Desk gave us Great Tips and places to go .
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is very nice , the location is good right off 5th ave . The only bad about this place is it is very very noisy , you won’t get much sleep at all unless you sleep around 5 am until noon , lol . There are bars and clubs all around this place so it’s obvious you won’t have peaceful nights.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The ac seemed to have a mind of its own, but it was adequate. The property was located on 5th Avenue which consisted of shops selling, all the same tourist junk, beachware and restaurants. All may be attractive to younger people, but not us . The staff were so wonderful and friendly. Yes we wold definitely stay again.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very welcoming and kind. The room was always neat and clean, and everyone was just very helpful.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very good breakfast and friendly staff.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness
Good location for budget friendly price
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Bladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience and would recommend to others for the excellent breakfast and affordable and in a great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service
Ths
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mickey

Liked: Cleanliness
I really liked the place and the people who work it are very talkative if you talk with them
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and staff very friendly
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Thomas E

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice get away in a nice location
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Lovely people!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and attentive. The hotel was always very clean. Will be recommending this hotel to friends and family.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Addessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful and in an ideal location. Everything is within walking distance and the staff go above and beyond to make your trip memorable. 1000 times would stay again. <3
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Bonnie

We loved it. Great location, cleanliness and service.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was fantastic. We felt very safe the hotel was very clean. We loved our stay. We will definitely be staying there again.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great friendly and helpful staff! Only negatives are noise at night from location on busiest street in town (5th avenue), hot water is not quite hot enough, no microwave, no coffee in room (although they offer coffee outside in the courtyard in the mornings). Some mornings you don’t feel like going out and downstairs to the courtyard to get your first cup of coffee…Without earplugs we would have never slept. Music blasts until 3 am and then road workers started to bang until 5 am. Impossible to sleep. But if you go out until the wee hours, the morning is relatively quiet!
Entrance off 5th avenue pedestrian street
Courtyard, with covered area
Coffee in morning with cookies
Table in covered courtyard
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with friendly staff.
Stayed 2 nights in Feb 2024