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Plaza Nardos Hotel & Suites

2.0 star property

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Photo gallery for Plaza Nardos Hotel & Suites

A reception area with a marble counter, a television mounted on the wall, and a potted plant.
A clear indoor pool with a central water feature and steps leading into the water.
A hotel room with two beds, a ceiling fan, a TV, and a minibar.
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 norte, lote 6, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Deluxe Double Room

A hotel room with two beds, a ceiling fan, a TV, and a minibar.

Deluxe Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

A hotel room with two beds, each with a blue bedspread and white pillows. There is a wall hanging above the beds and a ceiling fan.

Deluxe Room, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Free WiFi, bed sheets

Comfort Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Plaza Nardos Hotel & Suites

An outdoor pool, 4 beach bars and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a communal living room. Change of bedsheets is available on request
Plaza Nardos Hotel & Suites offers 6 air-conditioned accommodations, with a ceiling fan. 42-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Plaza Nardos Hotel & Suites, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas, plus 4 beach bars and an outdoor pool.
  • Free WiFi
  • Enjoy drinks at the 4 beach bars
  • Take a swim in the outdoor pool
  • Amenities include a communal living room and a water dispenser
  • Steps from Quinta Avenida and 7 minutes on foot from Playa del Carmen Main Beach
As a guest of Plaza Nardos Hotel & Suites, you'll find an outdoor pool, a communal living room, and a water dispenser. Public spaces have free WiFi. You can unwind with a drink at one of the 4 beach bars.

This Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 4 beach bars

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Beach towels

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 008-007-005553/2025

We should mention

  • Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Plaza Nardos & Suites Carmen
Plaza Nardos Hotel & Suites Hotel
Plaza Nardos Hotel & Suites playa del carmen
Plaza Nardos Hotel & Suites Hotel playa del carmen

Plaza Nardos Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Shayra-Cree

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful but the pool was gross, the wifi didnt work and it was a very loud location. If staying to party im sure its fine because its a great location but for families, id avoid.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Sumanth

Bathroom toilet leaks. It’s amidst rave party that went on till
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I asked for a room on the ground floor because I recently had knee surgery, but I was put on the third floor and there was no elevator. I stayed 4 days but only saw two other guests in that time. but it was only a couple feet deep in the center of the building and no place for lounge chairs. the first day the shower was lukewarm. The next morning the water was cold and I complained to the manager. the third day it was lukewarm again and the fourth day it was cold. The in-room safe was so small I couldn’t even fit my laptop into it. The hotel was on the corner of 5th Ave. and 10th St. there were bands and karaoke going on at night starting at about 10 PM. I had to wear earplugs but could still feel the bass booming. on the last day of my stay, I went on a tour of the cenotes. I was told it would take 2or 3 hours and we left at 9 AM so I thought I would be back by 12. I told the manager that I was worried I wouldn’t be back by noon so they told me I could check out at 1 PM. The tour end up taking 6 hours so I was late getting back. My phone had died during the tour so I couldn’t call saying I would be late. The manager said I had to pay a late fee. I asked her if she could waive the fee since I didn’t have hot water during my stay, but she refused. I can’t recommend this place at all.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
La alberca es un chapoteadero, la habitación no tenía TV, el personal muy amable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Todo nos gustó
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LUIS ENRIQUE

Liked: Cleanliness, staff & service, amenities
El servicio es excelente, el personal muy amable, las habitaciones limpias, cómodas, excelente ubicación, recomendable totalmente
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cynthia Arlette

Liked: Cleanliness, staff & service, amenities
Excelente ubicación y las instalaciones nuevas
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cynthia Arlette

Liked: Cleanliness, staff & service, amenities
Excelente precio, las instalaciones son nuevas y la atención es muy buena
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo cerca,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hector

Stayed 1 night in Apr 2026
Verified

6/10 Okay

Ignacio

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Albina

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Abacu Palestina

Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Miriam

Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

GUSTAVO

Stayed 2 nights in Nov 2025
Verified

8/10 Good

JORGE

Stayed 1 night in Oct 2025