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Hotel Riu Yucatan - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Buffet
On the beach, white sand, sun-loungers, beach towels
5 bars/lounges, swim-up bar, poolside bar
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬
  • Place, Playacar Golf Club
    ‪14 min walk‬

Room options

View all photos for Standard Double Room (U)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (U)

8.0 out of 10
Very good
(106 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (U)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (U)

7.2 out of 10
Good
(14 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (M)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (L)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (E)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (E)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (B2C-US)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-US)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (M)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (M)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, laptop workspace

Junior Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (C)

  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Suite (C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (C)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Suite (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room ( Kid Free | C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Riu Yucatan - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Yucatan - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Hotel Riu Yucatan - All Inclusive's great beach location. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a swim-up bar and a poolside bar
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to body wraps, body treatments or manicures and pedicures at Renova Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and sailing
  • Guests have great things to say about the helpful staff and the pool
  • Just a 1-minute drive from Playacar Beach and 6 minutes from Quinta Avenida
Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Yucatan - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Riu Yucatan - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
La Hacienda – This buffet restaurant serves breakfast, lunch and dinner.
Shanghai – This buffet restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Sicilia – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita – This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun – On-site lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkelling

Surfing/body boarding

Windsurfing

Land activities

Fitness facilities

Volleyball

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Yucatan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Yucatan

Riu Yucatan

Riu Yucatan All Inclusive

Riu Yucatan All Inclusive Playa del Carmen

Riu Yucatan Playa del Carmen

Yucatan All Inclusive

Yucatan Riu

Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico

Riu Yucatan Mexico

Riu Yucatan Playacar Hotel Playa Del Carmen

Rui Yucatan

Riu Yucatan All Inclusive All-inclusive property

Riu Yucatan Inclusive inclusi

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 108 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gabrielle

Liked: Staff & service
Disliked: Amenities
Stayed 4 nights in Feb 2026

6/10 Okay

Chantel

Travelled with family
Liked: Staff & service
Disliked: Amenities
Overall Riu Yucatan was good. This was our first all inclusive resort and the staff was great. This resort was not horrible but I definitely think it's fair to know what you're getting into. I can say the resort rooms are a little older which was okay but they occasionally smelled like sewage (we had 4 different rooms) and also a couple of times while at the pool, we caught that same smell. A few of their public restrooms were clogged a few different days so maybe they were just having plumbing issues at the time we were there. The power went out for about 6 hours one of the days of our stay. There was no entertainment at our resort we had to walk down to the Riu Tequila a couple the nights to participate in whatever the other resort had going on. The resort gets real quiet after 9pm. The food was mid and the restaurants open times are very scheduled. Having more authentic Mexican food would have been nice. Lastly, if you want a chair on the beach or by the pool you best be up around 730/8am to get one. Anytime after 930am they were completely taken (pool and beach chairs) which sucks because some like to sleep in on their vacation. I would like to try anothet RIU when returning just not this one.
Stayed 4 nights in Feb 2026

8/10 Good

Dennis, Shelby Township

Travelled with partner
Liked: Cleanliness
Nice property for the beach and pool, but our room was very questionable, staff could was questionable too from time to time (especially in the later evening hours).
Stayed 3 nights in Feb 2026

10/10 Excellent

Tiara

Stayed 7 nights in Feb 2026

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, and great experience.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jakub P

Stayed 7 nights in Feb 2026

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Loved the beach and pool. Fun events.
Stayed 5 nights in Feb 2026

8/10 Good

Josie

Liked: Amenities
Big place, good service, good food.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mary, New Windsor

Liked: Cleanliness, amenities, property conditions & facilities
We loved it
Stayed 4 nights in Feb 2026

10/10 Excellent

KERIM, New Windsor

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but there was no elevator. I had a stroller it was bit challenge for me to go up and down 2nd floor. And we asked for connecting rooms since we booked for two room we didnt get the connecting rooms nor close to each other.
Stayed 5 nights in Feb 2026

8/10 Good

sarah

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
The staff were so amazing. The beach was beautiful and the location is great.
Stayed 7 nights in Feb 2026

10/10 Excellent

Lindsay Retter, Blaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, love the wildlife!
Stayed 5 nights in Feb 2026

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness
Room was clean and the staff is always great.
Stayed 9 nights in Feb 2026

8/10 Good

GERALDINE, BROOKLYN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , friendly staff
Stayed 5 nights in Feb 2026

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The beach was amazing and the pools and resort plan were fantastic. Loved the entertainment and all the staff were very good. Wish the food and drinks had been better quality. When comparing the cost to a European Plan hotel plus pay as you go food, I don't see an advantage. Will try something else next time.
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Diana Marielle thank you for amazing energy and showing our Zoe a great time. Hope to see you again!
Stayed 4 nights in Feb 2026

10/10 Excellent

Paxton

Liked: Cleanliness, amenities, property conditions & facilities
Amenities were amazing! We loved it and will be back
Stayed 4 nights in Feb 2026

10/10 Excellent

Colin, winnipeg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was friendly, food was pretty good, lots of space around pool and open loungers at all times of day.
Stayed 7 nights in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Yucatan. Great food and drinks, beautiful beach, friendly staff. The town is fun too!
Stayed 4 nights in Feb 2026

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Fun and attentive staff. So many great activities. Good food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 3 nights in Feb 2026

6/10 Okay

Victoria

Disliked: Cleanliness
You get what you pay for.
Stayed 3 nights in Feb 2026

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good. Our riu transport to the hotel didn’t arrive and we had to go into a very old and small ride when we paid for a nice one for 8. We asked for two beds and we could only get 1 so we had to share. And that was awkward because there was no door on the bathroom or shower so you could see the person naked in the shower. The tv was old, melting and broken. There was only 1 plug on one side of the bed. All the staff were amazing. From cleaning to entertainment and servers.
Stayed 8 nights in Jan 2026

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were good. A little disappointed in the food at the restaurants. Mixed drinks weren’t as good as some other resorts. Amazing beach. Friendly staff. Resort was clean.
Stayed 7 nights in Jan 2026

6/10 Okay

Angela Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room would have worked better for our family if there was a privacy door in front of the shower. The food definitely could have been better
Stayed 4 nights in Jan 2026