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Royal Hideaway Playacar All Inclusive - Adults only

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

A poolside area with lounge chairs and umbrellas, palm trees, and a view of the beach.
Property video
An aerial view of a resort with multiple buildings, a beach, and a swimming pool.
A beach with rows of palm trees and sun loungers aligned along the shore.
A bed with a tray of breakfast items including toast, eggs, and orange juice, overlooking a beach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Playacar Beach
    ‪11 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury Room (Sunrise)

A hotel room with a large bed, a TV, a desk, and a balcony with a view of palm trees.

Luxury Room (Sunrise)

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Relax Pool)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, a decorative vase, and a patterned rug.

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(21 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

A hotel room with a bed, bedside tables, a desk, a chair, and a ceiling fan.

Luxury Room

8.6 out of 10
Excellent
(41 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Royal View)

A hotel room with a bed, bedside tables, a TV, a ceiling fan, and a view of greenery outside.

Luxury Room (Royal View)

8.8 out of 10
Excellent
(26 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Luxury Royal View

A hotel room with a bed, bedside tables, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Luxury Royal View

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Royal Hideaway Playacar All Inclusive - Adults only

6 restaurants, a full-service spa and an outdoor pool are available at this property. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a health club and a beach bar.
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes and slippers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Royal Hideaway Playacar All Inclusive - Adults only's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Enjoy features like free WiFi in public areas and free valet parking, plus 6 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Spanish cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute drive from Quinta Avenida and a few minutes from Playacar Beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royal Hideaway Playacar All Inclusive - Adults only offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A health club, a terrace, and an arcade/games room are also featured at the luxury Royal Hideaway Playacar All Inclusive - Adults only. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

Ventanas – This restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Spices – This diner specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Palazzo – This diner specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Azia Avant Thai – This diner specialises in Thai cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Grill – On-site steakhouse. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 1998
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.46 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The restaurants at this property enforce a formal dress code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

PETRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The beautiful grounds, the delicious restaurants, and the exceptional staff made for an excellent trip.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a quick get away.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and gorgeous location. Grounds and room was beautiful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was wonderful, always attentive.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect getaway for me and my sister to celebrate her birthday. The staff was attentive, the property was beautiful and the food was excellent.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were very nice and great location overlooking the beach.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts and lunches on the beach
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Peter R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all the way around. Good food, clean and very accommodating.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness
The pool was enjoyable. Great staff at the resort and the spa was excellent!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Luis Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave this place a 4 out of 5 stars is because of all the seaweed that was on beach and it rain all week.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Beautiful beach, great pools, the food and drinks were delicious, the staff was friendly and helpful, the beds were super comfortable and the grounds were meticulous. It would have been nice if the coffee machine in the restaurant by the beach had been turned on and pastries or something available before 7am for us early risers.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, very well maintained, clean and beautiful. The beach was very clean, as were the pools. Bathrooms around the property were also clean and tidied often.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Dmitriy

Liked: Cleanliness, staff & service
Disliked: Amenities
Bar was ok no spa
Stayed 8 nights in May 2026
Verified review

6/10 Okay

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
👎
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities were perfect. We had a wonderful time.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, food was very good. Beach was clean but coul
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible. The staff was excellent. The resort was impeccable. Our room was cozy, spacious, and clean.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. The staff was wonderful. Shout out to Carlos, our concierge, who went above and beyond. We will definitely be back.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The food was good, but having to be tied too reservations each night was difficult because they were doing different activities during the day. There is an issue at the pool with the chairs or loungers there often taken so your options are limited to just the beach. Overall we did enjoy our stay and I would recommend this place to other people because it's smaller in the giant resorts, and the food is really good here and people are friendly.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

TERRY STACY JON

Liked: Cleanliness, amenities, property conditions & facilities
Smaller resort, but more quaint than cramped. Staff, amenities and beach were great
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Robert William

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful deep beach. The food at all of the restaurants were spectacular. The staff is very friendly and always welcoming
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, property conditions & facilities
Staff was amazing. Very relaxing resort
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is beautiful and grounds are amazing. Rooms are very nice and clean, beds are very comfortable. Making reservations for early dining is almost impossible, by the time you arrive at the property the only times available for dinner are after 8pm.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Great hospitality!!! Good food! Unbelievably beautiful beach!
Stayed 4 nights in Nov 2025