Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
VIP Access

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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe
6 outdoor pools, pool umbrellas, pool loungers
Reception
Premium bedding, down duvets, free minibar, in-room safe
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪17 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Junior Suite Swim Out

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • Ocean view
  • 484 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 319 sq m
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • Ocean view
  • 102 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free breakfast, free WiFi in public areas and 6 outdoor pools are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at one of the 12 restaurants or 2 coffee shops/cafes, or stop for a drink at one of the 4 beach bars or 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 6 outdoor pools
  • Indulge with hydrotherapy, Swedish massages or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • 6.6 mi (10.6 km) from El Tinto Golf Course and 10.7 mi (17.3 km) from Ventura Park Cancun
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Gourmet Marche – On-site buffet restaurant.
Zen – This restaurant specialises in Asian cuisine. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine. Open daily.
Taj – This restaurant specialises in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 800 out of 1699 reviews
Rating 8 - Good. 412 out of 1699 reviews
Rating 6 - Okay. 219 out of 1699 reviews
Rating 4 - Poor. 124 out of 1699 reviews
Rating 2 - Terrible. 144 out of 1699 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ritu

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Safety was the issue. Two rooms booked. Mixed up with the rooms. Rooms smells sewer smell. Complained twice. Only fixed at the last day. Royalton staff was not polite, very arrogant. Will not visit and recommend the resort. Hospitality at the breakfast and lunch buffet was not great.
Stayed 5 nights in Feb 2025

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices at the stores on the property are absolutely outrageous for basic things like a toothbrush, sunscreen. I understand a markup but their pricing is ridiculous
Stayed 7 nights in Feb 2025

10/10 Excellent

Tejaskumar Ratansinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this property from feb 9 to feb 14. Highly recommend for family and friends.
Stayed 5 nights in Feb 2025

8/10 Good

AYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really nice but too many kids and noise. The kids side should be separated. Beach and pool chairs fill up and didn’t know there was a beach just for diamond club that was extremely ridiculous.
Stayed 4 nights in Jan 2025

10/10 Excellent

NANCY L, EUREKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. My list of negatives are very small compared to the long list of positives. On the negatives if you’re looking for a nice beach with Crystal Clearwaters, this is not it. It is Sandy, but the water is quite murky. secondly this is a really big resort with 1005 rooms so the pool areas are packed body to body. If you put towels down on the chairs before 7 o’clock, they will get taken away and occasionally through the day we saw that happen as well, but you really have no choice other than two get a chair early. Those are really, my only two major negatives. I did not like the fact that we had to wear an Expedia bracelet as well as the Royalton bracelet that was useless and annoying. The Royalton bracelet is also your room key and I absolutely love that. It’s so handy to never think about where your key is or dig it out from the bottom of your beach bag. I like the Royalton app. We did not understand how to make dinner reservations and we talked to three people before they explained that the first row of restaurants you see are the DC restaurants that you can’t book unless you are diamond club but just scroll down and you’ll find the other restaurant and it was very easy to make reservations. We really enjoyed the breakfast buffet. It is the only resort I’ve ever been to where there seem to be endless trays of bacon. The fruit was fresh. They were never out of anything. The lunch buffet had sushi that was decent all the restaurants were good
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark D

Stayed 6 nights in Feb 2025

10/10 Excellent

amanda lynn, Thornton

Stayed 5 nights in Feb 2025

8/10 Good

Rajwinder

Stayed 5 nights in Feb 2025

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Beach had a bit of seaweed, otherwise very nicely maintained and a very nice resort.
Stayed 6 nights in Feb 2025

6/10 Okay

Axel Yahir Valdez

Travelled with partner
Liked: Staff & service, amenities
Everything was great from food to service. Only complaint would be that this was my first time at an all inclusive. Once i arrived at the desk I wasn't given any information besides my room number, they asked me if I had ever been at an all inclusive and when I said no, I thought they would explain a few things but not the case at all. Front desk was useless for the most part when I was there. The staff around the resort was amazing, always making sure we were being taken care of.
Stayed 4 nights in Feb 2025

10/10 Excellent

Soudabeh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Jan 2025

8/10 Good

Shuai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro from the Expedia team was wonderful. I had gotten an injury and he helped me throughout my whole stay. He went above and beyond with the amount he did for me. Hossein, Sara and all the other staff that I had the pleasure of meeting were all great towards me as well.
Stayed 3 nights in Feb 2025

8/10 Good

Vanessa

Stayed 5 nights in Feb 2025

10/10 Excellent

Katie

Stayed 7 nights in Jan 2025

10/10 Excellent

ANAR SURXAY OGLU

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I recently stayed at Royalton Splash Riviera Cancun, and while the resort has a lot to offer, there are some things to consider before booking. Amenities & Costs The resort has plenty of amenities, from pools and water slides to entertainment areas, but everything comes at a cost. While the facilities are modern and enjoyable, the prices for certain services and activities feel quite high, especially when considering the overall resort cost. If you want to take full advantage of everything, be prepared for extra charges. Staff & Service The friendliness of the staff varies. While some are welcoming, I noticed that in the coffee lounge and bars, when asking for a simple juice or cocktail, a few staff members seemed annoyed or disinterested. It’s disappointing, as great service is a big part of the vacation experience. However, Krystel at the Expedia check-in and check-out table was absolutely amazing! She was incredibly helpful, efficient, and made the process smooth. Her friendly attitude and professionalism really stood out. If you need assistance with anything, Krystel is the person to go to! Pool & Beach Experience One frustrating issue is the lack of control over deck chairs. If you don’t wake up early to claim a spot, you’re out of luck. It would be great if the resort implemented a better system to manage seating fairly. Dining & Reservations The restaurants are very busy, and making reservations is a challenge. Without Krystel’s help, getting a table at a dece
Stayed 9 nights in Feb 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, big con is for restaurants you had to make reservations but they were always BOOKED, they do have other places that are no reservations. Beach is not blue, but still great views. Bartenders were awesome at the martini mix and shaken bar good laughs and great drinks and at the pool bars! Mariano at the pool bar, martini mix look for Rigoberto and Esdras and Jordan from shaken bar! Housekeeper Karen was AMAZING BED WAS ALWAYS made and room stayed clean! If you needed help there was always someone there!
Stayed 3 nights in Feb 2025

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was family friendly. Everyone helped you out. Drinks inconsistent but hey free is free
Stayed 3 nights in Feb 2025

6/10 Okay

Chadwick

Liked: Property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Ali Mahmood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the Royalton Splash Resort was nothing short of extraordinary, and a significant part of that experience was thanks to the incredible efforts of Chrystal, our dedicated assistant. From the moment we arrived, it was clear that this resort prioritizes guest satisfaction, and Chrystal embodied that commitment in every way. Chrystal went above and beyond to ensure our stay was seamless and memorable. Her attention to detail, warm demeanor, and proactive approach made us feel truly valued. Whether it was arranging special dining reservations, ensuring our room was perfectly prepared, or offering personalized recommendations for activities, Chrystal’s hard work and dedication were evident in every interaction. She anticipated our needs before we even had to ask, and her genuine care and enthusiasm added a special touch to our vacation. The resort itself is stunning, with luxurious amenities, beautiful pools, and a vibrant atmosphere. However, it’s the people like Chrystal who truly elevate the experience. Her exceptional service left a lasting impression, and we cannot thank her enough for making our stay so enjoyable. If you’re looking for a resort that combines luxury with heartfelt hospitality, Royalton Splash is the place to be. And if you’re lucky enough to have Chrystal assisting you, you’re in for an unforgettable treat. We can’t wait to return!
Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would consider this a 4/4.5 star property. Food is very good for an all inclusive. Pools are beautiful and staff is very friendly. Could just use some improvement on front desk professionalism and logistics. (No maps, directions, reservations assistance, hand off to the next person mentality, no entertainment calendar/board, no guidance to room, no info about downloading the app)
Stayed 3 nights in Feb 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kathleen

Travelled with group
Beautiful resort. Great for families. Staff were phenomenal.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do for kids. Very clean. great service
Stayed 2 nights in Feb 2025

2/10 Terrible

Susan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The way the dinner reservations are setup is a scam. We were told we would have a concierge (never happened), and more false promises. Staff ignored SEVERAL complaints about a drunk French couple harassing other guest as well as my family about pool chairs. Beautiful resort but awful, terrible management/service- DO NOT waste your money on this place! This is my 5th time in Cancun- I’m a frequent traveler with reasonable expectations and trust me, this place is a gigantic scam.
Stayed 3 nights in Feb 2025