Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
VIP Access

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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down duvets, free minibar, in-room safe
Creator video
Premium bedding, down duvets, free minibar, in-room safe
Beach/ocean view
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪23 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Junior Suite Swim Out

7.6 out of 10
Good
(30 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

8.4 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

7.8 out of 10
Good
(28 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

7.0 out of 10
Good
(25 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

7.2 out of 10
Good
(7 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

7.8 out of 10
Good
(29 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

8.0 out of 10
Very good
(1 review)
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.0 out of 10
Very good
(95 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury property on the beach, with 6 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free breakfast, free WiFi in public areas and 6 outdoor pools are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at one of the 12 restaurants or 2 coffee shops/cafes, or stop for a drink at one of the 4 beach bars or 3 swim-up bars
  • Splash around at the free water park with a lazy river or swim in the 6 outdoor pools
  • Indulge with body wraps, massages or hydrotherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the pool and the family-friendly amenities
  • 6.6 mi (10.6 km) from El Tinto Golf Course and 10.7 mi (17.3 km) from Ventura Park Cancun
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Gourmet Marche – On-site buffet restaurant.
Zen – This restaurant specialises in Asian cuisine. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine. Open daily.
Taj – This restaurant specialises in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 909 out of 1931 reviews
Rating 8 - Good. 463 out of 1931 reviews
Rating 6 - Okay. 243 out of 1931 reviews
Rating 4 - Poor. 144 out of 1931 reviews
Rating 2 - Terrible. 172 out of 1931 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all the options fo things to do.
Stayed 5 nights in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all-inclusive hotel has everything for you and food was amazing. We had a wonderful trip and definitely will be coming back.
Stayed 5 nights in Apr 2025

6/10 Okay

Paul Nelson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property for families lots of pools and waterslides as well as activities to do throughout the day. Service was average. If you dislike having to get up very early to reserve a chair near the pools then do not come here, people get up before 6am to put a towel on a chair and then appear to just go back to bed. I was unable to book any reservations at the sit down restaurants on the app while staying here but friends of ours had no problems - booking reservations for dining was very troublesome for me. Was disappoinged in the quality of some food at the sitdown restaurants, most desserts seamed to lack flavor.
Stayed 5 nights in Mar 2025

8/10 Good

Kerry

Travelled with family
Liked: Amenities
Excellent family resort.
Stayed 8 nights in Mar 2025

8/10 Good

Caylee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystel with Expedia at the front desk was so helpful with our stay. Quick responses and managed all of our needs in a timely manner. Thank you!
Stayed 5 nights in Mar 2025

8/10 Good

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, but prepare for lots of lines
Stayed 8 nights in Mar 2025

10/10 Excellent

Venu gopal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 3 nights in Apr 2025

8/10 Good

YIQING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oversell and understaff
Stayed 6 nights in Mar 2025

10/10 Excellent

Allena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a large hotel, I didn’t feel like we were far from anything. So close to the beach which was awesome. Lots of things to do for the kids
Stayed 7 nights in Mar 2025

4/10 Poor

CHANDANIE

Travelled with family and small children
Disliked: Staff & service
I went in August 2023 and it was an amazing experience however, this trip was less than amazing. First the room was not cleaned well, I found other people clothes in the closet on top of the shelve, the bed sheets was stained, and the bedside drawer stink. Second when we asked to restock the fridge they keep tell us that’s only for diamond club!. Third, we have a 2 year old and when we would ask for a box of milk they keep telling us they can only give a glass. How is he supposed to drink only one glass all night and early morning!. Last but not least the restaurant was terrible this trip compared to the last. The staff wasn’t accommodating at all, no one wanted to go above and beyond.
Stayed 5 nights in Mar 2025

8/10 Good

Mary

Travelled with family and small children
Liked: Amenities
All the staff were friendly. Shout out to Krystel, Expedia concierge, thank you for taking care of us.
Stayed 6 nights in Mar 2025

6/10 Okay

ronaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 4 nights in Mar 2025

10/10 Excellent

Dashawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing especially Alejandro and Fernando. They went above and beyond to make sure I had everything I could want or need.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Heidi, St. Peters

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during spring break so it was very busy, yet the staff was amazing and kept on top of everything. It is a very family-focused hotel with lots of water attractions. We discovered however that a few of the large slides were for kids only but lots of fun options for us adults too. Lots of great restaurant options and the buffet was great! However this is a diamond club option resort so members get first pick on reservations. There is an app to use which you had to log on early to find reservations which we did for later times at a few places. Probably easier when less busy. The resort is modern and clean with lots of pool sections. We enjoyed the infinity pool and lazy river. The rooms were good and the beds were comfortable. One thing to note regarding the bathroom is that it does not have its own door, just a tinted glass door for toilet and another for the shower. So found it to be very loud if anyone needed to use in the night, or minimal privacy when changing. Minor inconvenience when traveling with teens. Overall, highly recommend for a family trip, events every night geared to younger audience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing first, do it. If you are debating if you should go or not, it’s great. Of course food could be better, drinks & what not but let’s face it the trip is for the littles, right?! Waterpark was fun, hours are 9-5. Kids club, my 8 year old loved. We put her in 1 day from 9-12 with a friend she met. They did sand castles, drank virgin daiquiris, arts & crafts & the trampoline park. (The trampoline portion was an extra $15, but kids club was free) We bowled one day, 1 hour was $60, but so worth it during the day to get out of the sun. No one was in there, tends to get busy after waterpark hours. Night entertainment is so fun! Early entertainment starts around 6:30-7 for kids, then the later it gets seems more adult fun until around 10. Reservations for dinner, good luck. We were lucky enough to get one reservation before 8:30. We ate at the zen, bbq joint, buffet, the score sports bar & the steakhouse. All were pretty good! Very small portions at the sports bar, just fyi. I am not sure if we went when they were extremely busy but this was a spring break trip. We had to reserve chairs with towels by 6:30-7 am to get a spot to sit. The coffee shop, if you want coffee in the morning it’s about a 30 minute wait. Like I said, not sure if this was related to the massive amount of people or this is a normal thing. Check in process takes forever, IF YOU ARE AN EXPEDIA MEMBER you have your own check in line, we did not know this until check out unfortunately. A must,
Stayed 5 nights in Mar 2025

4/10 Poor

Jonelle Kaylee

Stayed 6 nights in Mar 2025

10/10 Excellent

Wenping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at this hotel excellent service and food. Thank you.
Stayed 1 night in Apr 2025

6/10 Okay

John

Travelled with family, Travelled with group
Liked: Cleanliness
Either you woke up at midnight to make a reservation or you ate at the buffet. Overall food/drink staff had no urgency in anything that they did. Expedia concierge was excellent. Great place to bring your children, plenty of things for the children to do throughout the day.
Stayed 4 nights in Mar 2025

8/10 Good

krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The staff were very friendly and helpful. I would definitely recommend this resort to anyone visiting the Cancun area.
Stayed 3 nights in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 5 nights in Mar 2025

6/10 Okay

Sukhvir Kaur

Travelled with family, Travelled with family and small children
Liked: Staff & service
The drain around the pool was broken when my son stepped on it, causing his entire leg to fall in. He got scratched and hurt badly. This ruined our family fun. They should inspect the plastic drain more frequently, as it may have weakened due to sun exposure. The buffet was extremely crowded, and we had to wake up around 5 AM just to reserve poolside beds. While the food quality was good, the menu remained the same every day with no variety.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeniffer Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience was excellent. We have book thru expedia and they have dedicated front desk making it easier to check-in and help us to make restaurant reservations for the first couple of days. I find it hard to make reservation on some restaurants using the app so having the expadia front desk arrange for our dinner reservation for the first 3 days is convenient. The kids enjoy the ice cream shop and pizza to-go. The facility is very kids-friendly making it perfect for familes!
Stayed 4 nights in Mar 2025