Singular Joy Vacation Rentals

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Dates

May 2026

June 2026

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Free Wi-Fi
Air-conditioning
Bar
Housekeeping

Explore the area

1 Ave. Norte x Calle 14 Norte, Playa del Carmen, QROO, 77720

Place, Quinta Avenida
‪1 min walk‬
Place, Playa del Carmen Main Beach
‪2 min walk‬
Place, Central Square
‪6 min walk‬

Room options

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Studio

Very good

1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Suite, 2 Bedrooms

Exceptional

2 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
Free Wi-Fi

Luxury Suite, 1 Bedroom, Balcony

Good

1 bedroom
Sleeps 3
1 Queen Bed and 1 Large Single Sofa Bed
Free Wi-Fi

Luxury Suite, 2 Bedrooms, Balcony

2 bedrooms
Sleeps 5
1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
Free Wi-Fi

Suite, 1 Bedroom

Very good

1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed
Free Wi-Fi

Similar properties

Pool
Hot tub
Parking included
Free Wi-Fi

includes taxes & fees

1 Jun - 2 Jun

About this property

Singular Joy Vacation Rentals

3 outdoor pools, a bar/lounge and a poolside bar are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a rooftop terrace, massage/treatment rooms and a children's pool.

Singular Joy Vacation Rentals offers 13 air-conditioned accommodations with a safe and blackout curtains. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Playa del Carmen guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body treatments.

During your stay at Singular Joy Vacation Rentals, you're just a quick walk from Playa del Carmen Main Beach. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and a poolside bar.

Free Wi-Fi (speed: 50+ Mbps)
Places for an enjoyable drink include poolside bar and bar/lounge
Take a swim in the 3 outdoor pools
Amenities include multilingual staff, a lift and a rooftop terrace
Steps from Playa del Carmen Main Beach and Quinta Avenida

Singular Joy Vacation Rentals offers its guests 3 outdoor swimming pools and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A rooftop terrace, spa services, and multilingual staff are also featured at Singular Joy Vacation Rentals.

This 3-star Playa del Carmen guest house is smoke free.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (MXN 200 per day)

Food and drink

A bar/lounge
A poolside bar

Things to do

24-hour pool access
3 outdoor pools
Children's pool

Family friendly

3 outdoor pools
Children's pool

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Direct access to the beach
Garden
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

Body treatments
Treatment room

Accessibility

Lift

Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

42-inch smart TV with cable channels

Air conditioning
Mobile key entry
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: MXN 200 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access is available 24 hours a day.
Reservations are needed for spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

Property is also known as

Singular Nights Downtown Hotel

Singular Joy Vacation Rentals Guesthouse

Singular Nights Residence Vacation Rentals

Singular Joy Vacation Rentals Playa del Carmen

Singular Joy Vacation Rentals Guesthouse Playa del Carmen

Singular Joy Vacation Rentals Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8/10 Good

Eric

27 Jan 2026

Stayed 2 nights in Jan 2026

6/10 Okay

Eufemia

26 Jan 2026

Room

Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The perfect spot, and location!!!!! The location was exactly as described, and nice and cozy.The host was responsive and welcoming, and the location was perfect. Would definitely stay here again and highly recommend.

Stayed 6 nights in Jan 2026

2/10 Terrible

Christian

25 Jan 2026

Disliked: Cleanliness, property conditions & facilities

The front desk never seems to know how to check people in. They always seem confused even though the envelopes with the names of people are right in front of them on their desk… Aside from that, the room was bad. Shower doesn’t work, a/c doesn’t work, and not to mention a huge cockroach on the bed. On top of all that, the host running these rooms is extremely difficult to reach and did not even respond at all to my complaints or put me in a different room.

Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne

Travelled with partner

22 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This was our third time at Singular Joy and second time we had Erica as our host. We absolutely love it there and are already planning our trip for next year! It’s a block off of 5th Ave and a block to the beach (although it’s small by the property). The rooftop pools are stunning but nothing compares to the view!! Angel (apologies if I spelt it wrong) at the rooftop bar was an absolute pleasure to chat with. She makes THE BEST mango mojitos!! Highly recommend this property!!

Stayed 7 nights in Jan 2026

2/10 Terrible

Yendranata

13 Jan 2026

Too noisy

Stayed 7 nights in Dec 2025

2/10 Terrible

Gina

Travelled with family

7 Jan 2026

Disliked: Amenities, property conditions & facilities

The unit is located right by the night club loud music til 4am in the morning. The unit needs to be upgraded TV did not work on the living room no coffee machine and furniture is worn out.

Stayed 1 night in Jan 2026

2/10 Terrible

Michael

4 Jan 2026

You name it, nothing was good. Nothing worked including the elevator, no hot water. Had to change rooms because AC didn’t work. House keeping sucked. Kept taking my flat sheet off the bed for some reason. Didn’t empty trash in bathroom so I started putting toilet paper in WC after wiping my ass. Never come back that’s for sure

Stayed 6 nights in Dec 2025

6/10 Okay

Pearl

3 Jan 2026

One night stop over ... Just okay

Stayed 1 night in Jan 2026

10/10 Excellent

Juan

15 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good amenities staff tv did not work

Stayed 6 nights in Dec 2025

6/10 Okay

Tracie Ann

Travelled with partner, Travelled with group

10 Dec 2025

Upkeep has gone downhill. We have stayed here for the last 3 or 4 years and nothing is maintained. Pool ladies' bathroom - stall door latches don't work, toilets are hard to get to flush, soap dispenser broken and empty. Also no soap in lobby bathroom. In our suite, the shower water alternated between hot and cold. Many outlets didn't work. We used to love this place but now we're having 2nd thoughts about it.

Stayed 5 nights in Dec 2025

6/10 Okay

John

Travelled with group

9 Dec 2025

Disliked: Property conditions & facilities

Bar and pool are great. Tv in the room did not work. Hot water had to be fixed

Stayed 5 nights in Dec 2025

10/10 Excellent

Hugo

Travelled with family

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Close to everything and the roof top pool is perfect

Stayed 1 night in Nov 2025

10/10 Excellent

Ashleigh

Travelled with group

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second time staying here! I really like it, always clean, convenient. parking was a bit difficult but once we figured it out it was great. You must insert coins after you enter the license plate.

Stayed 1 night in Sep 2025

2/10 Terrible

Christine, Holland landing

Travelled with family and small children

24 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The roof is beautiful. Everything else is terrible. It was a stay for my husbands birthday and they were informed ahead of time. Not only did they not do anything special (promised) they gave us a room with 2 broken TVs and a clogged toilet. The air conditioning sounds like a Jetpack taking off when it turns on every 10 minutes. The room smelled and the sheets were dirty. They claimed they were be a twin bed in the room but it was a futon with broken legs. There were weird cleaning supplies and cords in the cupboards. But the worst part of all was that the room did not have a deadbolt lock which seemed suspicious.at 11pm someone fully ENTERED the room with my daughter laying on the couch inches away. My husband jumped up and yelled for them to leave immediately. I was already asleep and would not have heard it over the extremely loud ac with he didn’t get up. No one had apologized and Expedia still had not rectified the matter 3 days later! No explanation given for them entering with a DO NOT DISTURB SIGN ON THE DOOR! We would never stay here again.

Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Travelled with group

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was always helpful and kind. The location was perfect to go shopping, go out to eat, drinking, dancing and catch a taxi.

Stayed 10 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with partner

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay here! The hotel was clean, the price was great, and being close to the beach was a total bonus. The staff were super friendly and helpful too. Only thing that would make it even better is a bit of an update, but overall we really enjoyed it and would definitely recommend.

Stayed 3 nights in Aug 2025

2/10 Terrible

Abdulrahman

30 Jun 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 3 nights in Apr 2025

6/10 Okay

Tracie A

26 Mar 2025

Liked: Cleanliness

The microwave didn't work - looked like it was but it never heated up. When we tried to check in the desk clerk had no record of our room. We waited for 20 minutes till he called someone, then gave me the phone. A woman who didn't identify herself apologized and said our room had been ready for 2 hours. Apparently he didn't look at the right place. Poor skills.

Stayed 5 nights in Mar 2025

4/10 Poor

Sara

Travelled with partner

25 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed here for the kitchenette as we planned on cooking some of our meals. We also love the area it’s in as it’s right in the middle of all the restaurants, clubs and shops. However, the kitchen sink had no hot water at all. The shower would get warm then cold and warm and cold during a shower but never got hot. We contemplated losing our money since our booking was non refundable and staying elsewhere. The outlet in the bathroom didn’t work, so when doing my hair I had to plug my curler in a kitchen outlet and do my hair using my reflection in the microwave. The couch was really cheap. I sat down on it and a wooden block slipped from underneath and the couch tipped over. This happened multiple times so we chose to not use the living room as it was not comfortable trying to keep balance so the couch won’t tip. Also upon arrival we noticed lots of hair on the shower floor so that had us questioning the cleanliness of the place. After the first day they did a better job cleaning. The bed was comfy. If you care about hearing loud music this is not the place for you. We didn’t mind it. Glad I didn’t pay extra for a balcony because a lot of the balconies are not actually outside. The view is inside the hotel where the elevators are. The rooftop pool is beautiful. Sucks the bar didn’t open until 12pm. I would not stay at this hotel again.

Stayed 5 nights in Mar 2025