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Aparthotel

Suites Corazon

3.0 star property

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Photo gallery for Suites Corazon

A rooftop pool area with lounge chairs, potted plants, and a view of the sky.
Outdoor pool, pool loungers
A modern living room with a sofa, coffee table, and TV stand. A decorative heart-shaped flower arrangement is on the wall.
A living room with a glass coffee table, a leather sofa, and a view of a balcony with outdoor furniture.
A modern bathroom with a large bathtub, a ceiling fan, and various plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Calle 14 Norte, Entre Avenida 10 y 5ta, Col. Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Suite, 1 King Bed

A modern bedroom with a large bed, a decorative wall piece, and a view of the outdoors.

Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a balcony, and a view of the cityscape.

Suite, 2 Queen Beds

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Jetted Tub

A hotel room with a bed, a desk, a television, and a view of the outdoors.

Deluxe Double Room, 1 King Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Patio, City View

A hotel room with a bed covered in rose petals and two swan-shaped pillows.

Standard Room, 1 Queen Bed, Patio, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen Size Bed Apartment

Premium bedding, down duvets, minibar, in-room safe

Queen Size Bed Apartment

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for SUITE QUEEN

Premium bedding, down duvets, minibar, in-room safe

SUITE QUEEN

  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Suites Corazon

This aparthotel features an outdoor pool, a rooftop terrace and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a coffee/tea maker.
Suites Corazon offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.
With your stay at Suites Corazon, you're connected to a shopping centre and just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool. This comfortable aparthotel has 19 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a living room and a dining area
  • Free WiFi and wired Internet
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and Quinta Alegría Shopping Mall
  • Airport and local-area shuttle service available for a fee
A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Suites Corazon.

Smoking is allowed in designated areas at this 3-star Playa del Carmen aparthotel.

The aparthotel hosts a free manager's reception daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free daily manager's reception
  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 36-inch LCD TV with premium cable channels
  • Library

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 units
  • 4 floors
  • Access via exterior corridors
  • Connecting units available
  • Garden
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Corazon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Suites Corazon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Corazon
Suites Corazon Apartment
Suites Corazon Apartment Playa del Carmen
Suites Corazon Playa del Carmen
Suites Corazon Riviera Maya/Playa Del Carmen
Suites Corazon Aparthotel
Suites Corazon Playa del Carmen
Suites Corazon Aparthotel Playa del Carmen

Suites Corazon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 164 reviews
Rating 8 - Good. 36 out of 164 reviews
Rating 6 - Okay. 13 out of 164 reviews
Rating 4 - Poor. 4 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and close to everything and the staff were great.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

frantz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice , i would go back and stay at that place
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, communication
My stay was absolutely perfect
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Derick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was so friendly and helpful in every way
Stayed 14 nights in Feb 2024
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, communication
Love Suites Corazon, have stayed there on multiple occasions —- Norma at the front desk is always professional, polite, and helpful in any way that she can be —
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing location, clean, & really cool lofted rooftop area
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Other than parking and a pool, this place has all you could want for an amazing price. Better rooms than my friends all inclusive resorts. Very good owners and location. Can’t wait to come back.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, room comfort, communication

Good location and value

Comfortable large room, with very comfortable King bed and sofas to relax amd a nice deck. Small lounge pool on 4th floor was nice to refresh. Adjacent to populsr 5th Ave but just far enough to not be bothered by any noght time noise. Staff were very helpful and pleasant.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located between 5th and 10th street. It easy to get to and and within walking distance of everything you can need.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

aldyne b.

Liked: Amenities, property conditions & facilities
Very friendly staff. Very clean. Close to everything.
Stayed 21 nights in Jan 2024
Verified

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time I’ve stayed here. Rooms are spacious with good AC. Kitchenette included and a nice balcony. Close to 5th Ave. But not too close
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

aldyne b.

Liked: Amenities, property conditions & facilities
Check in was easy. Room had all essentials. Everyone friendly
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Mary Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
The team there are amazing!They were very helpful and kind.all the way from the management,housekeeping as well as the maintenance man. I would love to stay again,the rooms were great,if I could have brought home the wonderful king size bed I would have. Absolutely comfortable! I highly recommend amend this place!
Stayed 6 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The place is nice and clean. The pool was under renos the entire time we were there, which was a bit annoying. The kitchens are usable but very small. I do wish they would have provided drinking water.
Stayed 12 nights in Oct 2022
Verified

8/10 Good

Felix

Liked: Communication
Disliked: Property conditions & facilities
Smell in the room was not very good, outdated hotel nothing like the pictures on the expedia site not at all
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities, communication
not what you showed on web page, we had to find other lodging , we paid full price and they did not want refund, i will call my bank
Stayed 8 nights in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Worst place ever. Wasted 2 days of my holiday here

It’s not a hotel, it’s an apartment that does not have anything what they claim to have. No swimming pool, no garden, no dishwasher, no DUVET, no library, no dining area and many more. It smelt horrible. The water has no pressure. You can’t even boil or cook anything. It was horrible. Please take down this property of your website.
View from the room
Stayed 22 nights in Sep 2024
Verified

6/10 Okay

Katherine Edith

Liked: Cleanliness
Disliked: Communication
The pool was only a jacuzzi tub, 1 metre deep. Fridge was bar fridge, stove 2 burners, dishes and cookware minimun, no table and chairs inside to eat at. No laundry facilities, no dishwasher, TV quit, replaced with only Netflix. Toilet needed repair 3 times. Not connected to shopping centre. No managers reception. Over priced and very over rated for unit. Very disappointed.
Stayed 28 nights in Jan 2024
Verified

6/10 Okay

Isabelle Gauthier

Liked: Cleanliness, amenities, communication
Upon my arrival, I noticed the room was slightly different from the pictures (missing one couch, bedding wasn’t pink and patio furniture was just plastic chairs and table (no big deal). The room and bathroom was very clean and the maid kept it sparkling clean which I was very happy about. The condition of the patio and tub left me disappointed. There is no way I would have taken a bath in it, and people in other appartments could definitely see me. I’m not certain what was the green stuff on the walls on the patio, and the condition of the faux grass gave me the ick. I didn’t want to step barefoot on it. Also, one side of the patio door doesn’t lock. The room information says “duvet” but it’s just a comforter. The pillows were very comfortable and the sheets were nice. There’s no fitted sheet. If you want to take a hot shower, you need to turn the lever all the way and wait at least two minutes until the water gets hot. They advertise that the rooms are “sound proof” which is totally false. I heard the dryer running at 11pm , people talking and banging things around their appartments, and people walking on their heels above me. It also says there’s a dishwasher, which is incorrect. There’s only a kitchen sink. There’s nothing in the minibar (It’s just an empty refrigerator).
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Juddit

Liked: Cleanliness, room comfort, communication
Todas las instalaciones muy limpias, personal muy amable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bryan Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unas botellitas de agua hubieran sido un detallazo, todo lo demás muy bien, solo cuidado con la limpieza, nos habían dejado basura en el baño
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Soledad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fue muy placentera la estancia y muy limpio, amables todos
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Jhonathan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No se lo recomiendo a nadie este lugar es orrible el personal está aborreció ni te saludan además tengan mucho cuidado yo reservé la habitación más costosa y cuando llegue me atendió un señor que me dio una abitacion bien pequeña sucia y fea cuando me doy cuenta que pague por una bastante grande voy a resepcion y le digo caballero esa no es la abitacion que yo había reservado el resepcionista me indica yo te asigne esa abitacion porque aya arriba no hay ruido pero señor no fue la abitacion por la que pagué dinero extra se enojó conmigo y me dio la abitacion que me correspondía era grande y no había ningún ruido el señor le gusta mentir no entiendo cómo pueden poner a una persona así a cargo además de grocero y mentiroso de mi parte jamás me quedaría en ese hotel con esas personas groseras y mentirosas.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

ABEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exelente lugar respecto precio instalaciones
Stayed 2 nights in Dec 2024