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Aparthotel

KLR St Martin Boutique by Sercotel

4.0 star property

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Photo gallery for KLR St Martin Boutique by Sercotel

Exterior
Deluxe King | Bathroom | Free toiletries, hair dryer, towels, soap
Lobby sitting area
Hallway
Deluxe King | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle 15 Norte between 38 and 40, Playa del Carmen, ROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | In-room safe, free WiFi, bed sheets

Deluxe King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Doble

Deluxe Doble | In-room safe, free WiFi, bed sheets

Deluxe Doble

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Living area | 32-inch flat-screen TV with cable channels, TV

Suite

  • 70 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Interior
Antera Hotel & Residences
Downtown Playa del Carmen
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,072 reviews
The price is €76
includes taxes & fees
17 Jun - 18 Jun
Antera Hotel & Residences

About this property

KLR St Martin Boutique by Sercotel

This smoke-free aparthotel features an outdoor pool, a restaurant and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Each apartment offers free WiFi, a balcony and a flat-screen TV with cable channels. A hairdryer, a safe and a phone are among the other amenities that guests will find.
KLR St Martin Boutique by Sercotel offers 23 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool.
During your stay at KLR St Martin Boutique by Sercotel, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2014, this upmarket aparthotel has 23 apartments. Free WiFi and a balcony are available in each apartment.
  • Each apartment offers a balcony, a flat-screen TV and a phone
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, a terrace, and concierge services are also featured at KLR St Martin Boutique by Sercotel. Self parking is free.

This 4-star Playa del Carmen aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 8:00 AM and noon.
KLR St Martin Boutique by Sercotel has a restaurant on site.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Dining

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 90 for adults and MXN 60 for children
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Built in 2014

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KLR St Martin Boutique by Sercotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 90 for adults and from MXN 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

St. Martin Boutique Hotel Playa del Carmen
St. Martin Boutique Hotel
St. Martin Boutique Playa del Carmen
St. Martin Boutique
The St Martin Playa Del Carmen
The St. Martin Boutique Hotel Aparthotel
The St. Martin Boutique Hotel Playa del Carmen
The St. Martin Boutique Hotel Aparthotel Playa del Carmen

KLR St Martin Boutique by Sercotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 74 reviews
Rating 8 - Good. 31 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 8 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Helpful concierge at the desk and close to 5th Avenue, less busy end.
Stayed 8 nights in Apr 2019
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

There was a girl as front desk recepcionist the night I arrive. She was nice, but seemed lost and kind of slow . Other then that really nice hotel. Good location and would stay again.
Stayed 1 night in Mar 2019
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buen servicio por parte del personal, te proporcionan lo que necesites.
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Marteen Boutique Hotel

Las habitaciones tienen humedad y los baños muy sucios
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage war gut, etwas abseits, aber trotzdem schnell an der 5th Strasse. Es ist etwas ringhörig und für warmes Wasser braucht man Geduld. Alles in Allem aber gutes Preis- Leistungsverhältnis. Nettes Personal.
Stayed 14 nights in Jan 2019
Verified

4/10 Poor

review

Liked: Cleanliness, room comfort
Lots of construction surrounding hotel starts early in morning, shower/water not hot, inflexible staff.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced Construction site

Construction surrounding hotel- starts about 730am. No hot water in shower - warm at best. Checkin staff stick to 3pm checkin and wouldn't allow earlier checkin although rooms available. Normally if you are 2 or 3 hours early and space is available any property will allow you to checkin then. For the price paid, this place is grossly overpriced compared to alternative back street hotels. Rooms were clean and modern - that's the main plus point.
Stayed 1 night in Jan 2019
Verified

8/10 Good

BETO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion a solo dos cuadras de la 5ta Avenida, habitaciones amplias y muy comodas! Recomendable 100%!
Stayed 7 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The desk staff at St. Martin was exceptional! Susana and Daniela know the area, are a wealth of information, and are a pleasure to deal with.
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girls are great. It is a nice boutique hotel.well located.great price
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice hotel

Good service, nice staff. The rooms and hotel area is nice. The surroundings is not but a short walk and you come to the main street, 5th avenue where it is better. Over all we had a great stay!
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to congratulate Mr. Alfredo at the main desk. He is an outstanding employee. Manager material if you ask me!!! His English is superb and his warm and friendly attitude only added to my stay at the San Martin??? Thank you kindly!!!
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Las personas que trabajan en el hotel son muy agradables y serviciales
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Pedro

Disliked: Staff & service, room comfort
Mal servicio, mucho rundown en el hotel, se fue la Liz
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robo

Sufrimos robo de artículos y mal trato de personal, las colchas, sábanas y almohadas olían mal.
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Erik

Disliked: Staff & service

Regular

Por el mismo precio hay mejores a los alrededores.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Erik

Disliked: Cleanliness, property conditions & facilities

Regular

Las regaderas fallan, al ducharse, las sábanas tienen un olor partícular, piden garantía de 500 pesos lo cuál no mencionan en la reservación. No hay platillos para la comida, solo sirven desayuno.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Hotel is a no frills deal but overall pretty good for the money. The decor in the front is nice although it is actually surrounded by some not so nice other buildings. Shopping area 5th street is a close walk away. Inside the room wasn't bad. Shower looked remodeled with modern style. Bed a little bit hard but sleepable. If on a budget I'd def stay here again otherwise I'd go to an all inclusive resort.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Dunnia

Liked: Cleanliness, property conditions & facilities
Nice hotel BUT don't stay on the second floor above front desk because of the high ceilings there is a horrible echo and we got woken up early every morning by the front desk bell, phone ringing,conversations, etc. Also their hot water wasn't working for the first 2 days there which was a major issue. some of the reviews said they had breakfast cooked fresh daily which was one of the reasons we picked this hotel and that must have changed because all they had was a cold continental type breakfast. All the staff were friendly and helpful...but I would not stay there again due to those issues.
Stayed 7 nights in Jan 2018
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort

Nice hotel on quiet street

This is a great hotel that is close enough to the beach for a short walk, but far enough away from the clubs and night life to have a quiet night of sleep. The staff is wonderful. Amenities were not like other hotels. They had a coffee maker and cups in our room, but no coffee. In the lobby there is an amazing coffee machine but you have to pay $25-30pesos. Not bad, and definitely worth it! Why it isn’t included though, I’m not sure. Would stay here again when I want quiet.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Andrea Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bien ubicado, a un precio muy conveniente.
Stayed 1 night in Nov 2017
Verified

8/10 Good

romy

Liked: Staff & service

Playa del carmen

Buen hotel nuevo pero le falts mas limpieza pueden mejorar
Stayed 1 night in Aug 2017
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great positive surprise.

Never been at this hotel before even though I'm in Playa del Carmen every two weeks. It has an excellent price/quality ratio, a nice structure with nice and welcoming personnel. Room was spacious, clean and comfortable. Talking a bit in "picky mood", the only two issues have been the a/c very noisy (the "sleep" button didn't change at all the situation) and the pillow way too soft. While the first it's no longer a problem once you fall asleep, the second it's just a very personal preference so not really a general issue.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Patty

Liked: Cleanliness, staff & service, room comfort

Wifi terrible

La estancia estuvo bien por qué el hotel es lindo, pero el wifi nunca funcionó. Cosa que imposibilita la comunicación con todo el mundo si vienes del extranjero y es la única manera de estar en contacto.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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