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Volta by Casago

Property class: 3

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Photo gallery for Volta by Casago

A modern hotel lobby with a central pool, indoor plants, and a reception desk.
A modern bedroom with a bed, a sofa, a hammock, and a large window offering a view of greenery.
A modern atrium with a central tree, surrounded by lush greenery and a high ceiling with hanging plants.
A modern hotel lobby with a reception desk, a pool area, and indoor plants.
A modern interior with a large sliding glass door leading to a bedroom with a bed, a sofa, and a dining area with a table and chairs. There are two swings outside the door.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • 24/7 front desk

Explore the area

View in a map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Studio

A modern hotel room with a bed, sofa, coffee table, and a dining area with chairs and a table.

Deluxe Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

A modern living room with a sofa, a dining table, and a hammock.

Deluxe Studio Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Volta by Casago

Along with an outdoor pool, this smoke-free apartment building has a rooftop terrace and concierge services. Other amenities include a 24-hour front desk. The apartment provides a flat-screen TV with cable channels, plus a kitchen with an oven, a stovetop and a microwave. Additional amenities include free WiFi, a ceiling fan and a hairdryer.
Air-conditioned accommodation at this apartment offers a safe and a hairdryer. Accommodation at this 3-star apartment has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Playa del Carmen apartment provides complimentary wireless Internet access. 60-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the apartment include an outdoor pool.
During your stay at this apartment building, you're just a quick walk from Quinta Avenida. An outdoor pool, a rooftop terrace and airport drop-off service (surcharge) are available. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, flat-screen TV and microwaves
  • Free WiFi
  • Take a swim in the outdoor pool
  • Amenities include a lift and a rooftop terrace
  • Just a 4-minute walk from Quinta Avenida and 9 minutes on foot from Playa del Carmen Main Beach
  • Airport drop-off shuttle service available for a fee
Volta by Casago offers its guests an outdoor pool, a rooftop terrace, and concierge services. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 3-star Playa del Carmen apartment is smoke free.

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-inch flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Safe

Location highlights

  • In the city centre
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Shuttle transfer per adult: USD 200 (return)
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
This apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Volta by Casago Apartment
Volta by Casago Playa del Carmen
Volta by Casago Apartment Playa del Carmen

Volta by Casago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleaniness and well secured..
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

ROBERT

Liked: Communication
Disliked: Room comfort

Almost good....

Location, building and room we're all great. The area and building do get loud in the evening. Great rooftop pool with hot tub and bar. Room could be cleaner, but the real issue was a lack of water pressure and zero hot water. If you're ok with cold showers, this place is for you!
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Danielle E

Liked: Cleanliness, amenities, property conditions & facilities, communication
I spend 3 nights at this vacation property and I had a wonderful time! Even though it is not a hotel, the condo's employees were very polite and helpful. The host's local contact was wonderful, easy to communicate with, and available if you need anything. I arrived 2 hours before the check-in time, and I was able to wait at the wonderful rooftop area. It is even better than it looks on the pictures! I've got to do some work (there is a work common area), I enjoyed a cocktail at the bar (open from 12-8pm) and relax at the pool/jacuzzi. There is also a decent size gym, for who doesn't like to skip a workout. The apartment was spotless, very modern, fully equipped and quiet. Super clean! There is a big supermarket a few blocks away, the Selecto Super, with a wonderful bakery. I opted to have breakfast at home, but there are many restaurants that serve breakfast in the neighborhood. At night, you can go have dinner at great restaurants, within a short walk from the apartment. I definitely recommended this place, and I'm already planning my next stay.
Stayed 3 nights in Sep 2023