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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Couples treatment room(s), body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(53 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(45 reviews)
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(79 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, body wraps or facials at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests love the restaurant and breakfast
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4.5-star Playa del Carmen property is smoke free.

The property hosts a free manager's reception daily.
Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1477 out of 2570 reviews
Rating 8 - Good. 616 out of 2570 reviews
Rating 6 - Okay. 278 out of 2570 reviews
Rating 4 - Poor. 97 out of 2570 reviews
Rating 2 - Terrible. 102 out of 2570 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 6 nights in Aug 2025

10/10 Excellent

Shantha, Suitland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick getaway great location. My ocean view room was perfect Service was stellar. I definitely go back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Exactly what we wanted . It doesn’t have the best beach , so if you’re looking for a nice beach this is not the place . Food was good , you get what you pay for , so don’t be picky . The cleanliness was absolutely impressive. Staff were nice , helpful and approachable. I would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was good and clean.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating
Stayed 4 nights in Aug 2025

10/10 Excellent

Shalaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and in a great location (walking distance to downtown/ clubs) everyone is very attentive and ready to help you at all times. the waiters that bring you drinks by the pool are top tier 10/10. Katia & David are the absolute best!! So welcoming and fun!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was a pleasant surprise. From the moment we walked in everyone was so nice and accomodating. The food at the Italian restaurant and Buffet was our favorite and The bartenders made the best drinks! The foam party is the BEST I've been to in Cancun/Playa area. Entertainment staff was amazing and the night shows were fantastic! This is now our go to resort when visiting!
Beautiful View
Best Negrini
Delicious Esspresso Martini
View from the Beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Kree

Travelled with partner
Liked: Amenities
time had, good staff, great activities and comfortable all round interaction.
Stayed 8 nights in Aug 2025

8/10 Good

Aimee Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and comfortable. The staff was amazing and very helpful. Quid h there was better parking accommodations but satisfied still. Would recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Vitalijs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort in the middle of Playa del Carmen. Walking distance to everywhere. Amazing service, staff goes above and beyond.
Stayed 5 nights in Aug 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this was an adults only resort. Perfect for relaxing. Nothing to wild. Perfect middle for those looking for a little fun but also relaxing.
Stayed 4 nights in Aug 2025

8/10 Good

Maria Elena Guzman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente, especialmente por parte del gerente Juan Bolaños, quien fue muy amable y siempre atento a las necesidades de los huéspedes. Las instalaciones están limpias y bien cuidadas. Lo único a considerar es que el acceso a la playa es limitado, ya que hay muchas piedras y poca arena, lo cual puede dificultar disfrutarla al máximo.
Stayed 4 nights in Aug 2025

6/10 Okay

Yanira

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
None
Stayed 6 nights in Jul 2025

6/10 Okay

Elizabeth Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The distance to the city was great. The beach access wasn’t so great. The bar on the beach with the swings was not open long enough. Nobody wants to hear about time shares, that online will make not want to stay here again. The rooms were so HOT. Update the doors to keep the air from leaving the rooms. The food was mid. I would rank the food and beverages a 5/10. The staff was great. The entertainment could have been better.
Stayed 5 nights in Jul 2025

8/10 Good

april denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools need to be open later and bars over 21 and we were still wanting to hang out and have fun. Everything closes to early
Stayed 4 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities
Property was absolutely beautiful! We had an amazing time. Will definitely return!
Stayed 4 nights in Jul 2025

6/10 Okay

Andres, Goshen

Travelled with group
Liked: Cleanliness, staff & service
Elevators didn’t work
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberta

Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great. Special thanks to Miguel, Pablo Bryant and Daniel. They were fantastic
Stayed 5 nights in Jul 2025

8/10 Good

Samuel Wahib

Liked: Cleanliness, amenities
Very small and too stingy with beach towels
Stayed 5 nights in Jul 2025

8/10 Good

Adelar Pedro

Stayed 7 nights in Jul 2025

10/10 Excellent

Lilia

Stayed 3 nights in Apr 2025

2/10 Terrible

TONY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a state of disrepair and it needs a lot of structural repair. The furniture is worn out and damaged. The food was of poor quality, particularly the buffet and the steakhouse at dinner time. The pool had several issues, especially regarding cleanliness. Specifically, the shallow part of the pool has many black spots that appear to be mold. One particularly annoying aspect was the sales pitch that was aggressively presented at the time of arrival. There was no apparent consideration for the client’s fatigue. A special shoutout to three team members at this resort: * Orlando - the waiter at the pool * Raphael - the waiter at Bella (Italian Restaurant) * Marianna - the barista at the coffee shop
Stayed 5 nights in Jul 2025