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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Front of property
Minibar, in-room safe, desk, blackout curtains
Property amenity
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1410)
The price is €342
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, body scrubs or hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests love the breakfast and restaurant
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Some rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4-star Playa del Carmen hotel is smoke free.

The hotel hosts a free manager's reception daily.
Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1537 out of 2675 reviews
Rating 8 - Good. 647 out of 2675 reviews
Rating 6 - Okay. 279 out of 2675 reviews
Rating 4 - Poor. 102 out of 2675 reviews
Rating 2 - Terrible. 110 out of 2675 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlyn

Stayed 9 nights in Feb 2025

6/10 Okay

Crystal

Stayed 2 nights in Mar 2025

10/10 Excellent

Zach

Stayed 7 nights in Feb 2025

10/10 Excellent

Renee

Stayed 5 nights in Feb 2025

10/10 Excellent

NICHOLAS Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location 3 times now. It is the perfect size, the food is excellent at the restaurants and it is a very short walk to 5th Avenue. You could take part in any of the activities that they having going on all day or just relax in the sun! You really cant go wrong here.
Stayed 10 nights in Feb 2025

10/10 Excellent

Glenn A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Convenient to 5th street with excellent options and experiences. Through no fault of the property the beach is non-existent . North beach is very nice, had to walk north to enter water due to shoreline rocky conditions.
Stayed 8 nights in Feb 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, amenities
Great stay I would recommend this resort to anyone! Great stay!
Stayed 10 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Our room with oceanfront views was peaceful, beautiful and spectacular. The food is good, the staff is helpful. There is a quiet part of the hotel near the beach and ocean, the pool is more of a party atmosphere - so it has whatever you prefer. The registration desk was our only complaint. They lack any sense of urgency for getting you checked in. Overall, we had a wonderful stay and would consider a return.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all extremely kind and good at their jobs. The dining options in the resort are solid, and the food within each restaurant/ the buffet beat my expectations. Room service was prompt, gym was decent, and the pools and hot tub were very nice. I felt like the hotel played above my expectations. Also, as someone with severe food allergies, I felt well taken care of here. Every meal I was asked if I had allergies and was able to speak to a chef or waiter who could assist in making sure my meals were safe for me. Shoutout to Luis and Humberto!
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort, pushy timeshare people

We had a wonderful time. Everything was amazing. Great food. Kind, caring and superb staff. Beautiful clean modern rooms (love the remodel from when we were there 8 years ago) Cant say enough good about the service, staff and food, as well as entertainment. Our only complaint would be that of Kathleen with the timeshare or as she says "membership". She is a liar and she is much too pushy. She does not know what NO means. We told her on day 1, No! we do not want anything to do with it but yet she continued to follow us around and harass us trying to get us to go sit through this timeshare presentation. She would hang near us at the entrance and ask where we were going while waiting for a taxi as well as ask when we would be back. I finally had to get stern with her and tell her it was none of her business. She bugged us about 4 different days of the 6 we were there. That is a total turn off. Get rid of the pushy timeshare people and we will most definitely be back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Excellent
Stayed 7 nights in Feb 2025

8/10 Good

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice - not too large - nice pool area - decent entertainment. 1 block from shopping/restaurants in Playa Del Carmen which we loved. Only negative is the picture show a beach and we believe it was eroded from hurricane damage - is a beach at the far end of the resort. Staff was very kind and accommodating and friendly. Our room was ocean front - highly recommend that upgrade.
Stayed 7 nights in Feb 2025

4/10 Poor

Patrick, Bakersfield

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Breen

Stayed 2 nights in Feb 2025

10/10 Excellent

Paula, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Great food!
Stayed 4 nights in Feb 2025

8/10 Good

philip, CleElum

Travelled with partner
Property and staff were both great. Limited dining options.
Stayed 7 nights in Feb 2025

6/10 Okay

Susan, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Stefanie Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Food was delicious and lots of options. Always something going on day or night. The entertainment was great!! Our room was gorgeous and had an amazing view.
Stayed 7 nights in Feb 2025

8/10 Good

Sandra Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the service was excellent I was a little disappointed in the amount of paid loungers by the pool, there could have been a few more free chairs, but overall the hotel was great.
Stayed 7 nights in Feb 2025

10/10 Excellent

Melissa Sue

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing. Beds where very comfortable. Cleaning service was above and beyond. The buffet was ok . So many options on food.
Stayed 3 nights in Feb 2025

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons- Really no beach to swim in. 2 bars and under staffed. Food was just ok. A little inconvenient to get to the Mexican and Italian restaurant. Drinks were just ok but the blended drinks were delicious. Small pool for the size of the hotel which made it impossible to get some lounge chairs so we had to pay for a cabana for 2 days. Any room service you order is a $10 fee. Pros- Staff was amazing friendly and helpful. Walking distance to the main street of downtown Playa Del Carmen. Very clean hotel. Most rooms have a nice view. Blended drinks were delicious. Pool and night entertainment were fun.
Stayed 7 nights in Feb 2025

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service
The hotel is outdated.
Stayed 6 nights in Feb 2025

4/10 Poor

Richard D, Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort right in the middle of Playa. Staff was great. Food was good.
Stayed 3 nights in Feb 2025