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Xolumado Inspiration Village by Karisma

4.5 star property

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Photo gallery for Xolumado Inspiration Village by Karisma

Outdoor pool, pool umbrellas, pool loungers
Outdoor banquet area
Property grounds
Property grounds
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Spa
  • Gym

Explore the area

View in a map
Km 45, Carretera Cancun - Tulum, Playa del Carmen, ROO, 77710
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Place, Maroma Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Suite (Zen Garden)

  • Sleeps 4
  • 1 King Bed

Suite (Tranquility)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Xolumado Inspiration Village by Karisma

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Xolumado Inspiration Village by Karisma offers 41 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Rooms open to balconies or patios. 48-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NÁAY SPA at Generations. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Xolumado Inspiration Village by Karisma, you'll be close to Maroma Beach. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Xolumado Restaurant BBQ
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 14 minutes by car from Maroma Beach and 7 minutes from Cirque du Soleil Boutique at Vidanta Riviera Maya
Xolumado Inspiration Village by Karisma offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. Spa services, a library, and a terrace are also featured at the luxury Xolumado Inspiration Village by Karisma. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

The hotel hosts a free manager's reception daily.
Xolumado Restaurant BBQ – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xolumado Inspiration Village by Karisma

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Xolumado Inspiration Village Karisma All Inclusive Rivera Maya
Xolumado Inspiration Village Karisma All Inclusive
Xolumado Inspiration Village by Karisma All Inclusive
Xolumado Inspiration Village All Inclusive Karisma
Xolumado Inspiration Village Karisma All Inclusive
Xolumado Inspiration Village by Karisma All Inclusive
Xolumado Inspiration Village by Karisma All Inclusive
Xolumado Inspiration Village All Inclusive by Karisma
Xolumado Inspiration Village by Karisma All Inclusive
Xolumado Inspiration Village by Karisma Hotel
Xolumado Inspiration Village by Karisma Playa del Carmen
Xolumado Inspiration Village by Karisma Hotel Playa del Carmen

Reviews

Xolumado Inspiration Village by Karisma Reviews

6.4

8.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that it was hidden away from the larger properties which offered more peace and privacy, yet it was close enough to enjoy the amenities of the other properties whenever you wanted to.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Alycia, Colorado

Travelled with partner
Liked: Staff & service
Let me start by saying I am giving Xolumado 3 stars based off my recent stay. I feel with some tweaks it would warrant more stars in the future. My husband and I decided last minute to take a quick weekend trip to Riviera Maya. We were pretty excited when we saw that Karisma had a new hotel joining their portfolio. We have stayed at many of their resorts in the past. Xolumado is like no other Karisma resort in the fact that is in the jungle and is on the property once occupied by the famous musician Juan Gabriel. If you are not familiar with Juan Gabriel, he was essentially the Mexican version of Liberace. The property is eccentric and beautiful mixing many different cultural idols in between the casitas and lush jungle. When trying to find information on Xolumado it is rather limited to a video that leads you to believe the entire place is open with one restaurant, one bar, a spa, and a fitness center. Unfortunately, during our stay none of those amenities were open on the property. The first two nights we were the only guest, which made it very private and exclusive feeling, but once the entire property is open that will most likely change. We booked a king bed casita, and were given a double bed standard room that had an adjoining door to the room next to us. The rooms were very plain, lacking the richness and quality that you expect from Karisma. The first night there were giant ants in the room piling in under the door from the adjoining room. A few bugs I can handle,
Stayed 3 nights in Feb 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo

Gracias a todos.. especial Alejandra de recepción , el trato fue muy especial.
Stayed 1 night in Jan 2020