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The Plettenberg Hotel

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2 outdoor pools, pool umbrellas, pool loungers
Cocktail bar
Premier Suite | Premium bedding, in-room safe, individually decorated
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
40 Church Street, Garden Route, Plettenberg Bay, Western Cape, 6600
  • Place, Plettenberg Bay Beach
    ‪2 min walk‬
  • Place, St Peters Anglican Church
    ‪3 min walk‬
  • Place, Van Plettenberg Beacon
    ‪13 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Non Smoking, Partial Sea View

Suite, Non Smoking, Partial Sea View | Premium bedding, in-room safe, individually decorated

Suite, Non Smoking, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, individually decorated

Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, individually decorated

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, individually decorated

Premier Suite

  • Sea view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Premium bedding, in-room safe, individually decorated

Luxury Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Plettenberg Hotel

Spend the day catching some rays at the nearby beach, relaxing by one of The Plettenberg Hotel's 2 outdoor swimming pools or pampering yourself at the full-service spa.
The Plettenberg Hotel offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Fresh Wellness Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at The Plettenberg Hotel, you're just a quick walk from Plettenberg Bay Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood and ocean views while dining at Restaurant at Plettenberg
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body treatments, hot stone massages or facials at Fresh Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Steps from Plettenberg Bay Beach and 2 minutes on foot from St Peters Anglican Church
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Plettenberg Hotel offers its guests 2 outdoor swimming pools and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Plettenberg Hotel. You'll have access to the health club at a partner property. Self parking is free.

This 5-star Plettenberg Bay hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant at Plettenberg – Overlooking the ocean and pool, this restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
SandBar – On-site cocktail bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 220 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant at Plettenberg
  • SandBar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Shopping
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 May and 30 June.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 220 per person
  • Rollaway bed fee: ZAR 1350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hotel Plettenberg
Plettenberg Hotel
The Plettenberg Hotel Hotel
The Plettenberg Hotel Plettenberg Bay
The Plettenberg Hotel Hotel Plettenberg Bay

The Plettenberg Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 135 out of 162 reviews
Rating 8 - Good. 20 out of 162 reviews
Rating 6 - Okay. 4 out of 162 reviews
Rating 4 - Poor. 2 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and views were amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Faultless stay - amazing service from all the staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - small and quiet with a good restaurant and wonderful service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful hotel In a stunning location!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Yendi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located. The room was wonderful and the hotel itself is a great blend of modern with historic character.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

PATRICK

Excellent location and security.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

arik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service excellent hotel
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect small hotel.

This was the most beautiful hotel we’ve stayed at in a long time. We are frequent travellers and we stayed in some lovely hotels in South Africa but this was most definitely the top. The rooms were stunning as was the whole hotel. The service was excellent and friendly. Perfect stay!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this place! We came for our honeymoon and absolutely enjoyed it! The staff was amazing!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing location and friendly family run feel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, staff and room. The hotel is great and all the amenities in our room were amazing. I would highly recommend this hotel 10 out of 10
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plettenberg never dissapoints

Very pleasant stay, top notch service ans good spa
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifull Hotel

Sadly, only a one night stop over whilst travelling the Garden Route, but we will go back for longer. Superb hotel with great service and very friendly staff. Room was large and spotless, and the food was delicious both evening meal and breakfast.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were magnificent. The service was outstanding.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great location. Friendly, attentive staff. Impeccable service at every stage.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and management. It's good to have people know your name.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
We had a lovely 1 night stay at Plettenberg whilst visiting the elephant sanctuary. Staff very amazing and very friendly. Food, drinks and views exceptional. Would definitely recommend
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel with spectacular service! We had an incredible suite with world class sea views. Staff are wonderful, held, friendly and fun!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the key to this place from start to finish!! They deserve a raise !
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities
Wonderful
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and great service.

Wish we had been able to stay another night as we loved this place so much. It's in such a beautiful spot with spectacular views over the bay. Reception staff were all so friendly and welcoming and we had a fantastic dinner in the on-site restaurant that night with great customer service too. Worth noting, there is a fairly long and steep hill to the shops/cafes/restaurants in the town so if you had mobility issues that may be a problem (unless you were driving).
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful furnishings. Superb food. Excellent views. Professional and friendly and helpful staff. Only one issue that door leading into room not soundproof and lock not according to international safety standards.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Epic

What an amazing hotel! This was one of the highlights on our trip - the staff are next level friendly and helpful :) . The hotel was a highlight of our trip, the views were amazing, breakfast was great - we cannot wait to come back. Special thanks to Samantha on reception for been so lovely and helpful for us.
Stayed 2 nights in Sep 2023

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